Terrence O'Neill Email & Phone Number

Westborough, Ma

Covectra Inc. is a healthcare services companies that creates solutions that address dynamic market forces, enhance customer strengths, and address gaps by creating new capabilities that are leveraged to develop competitive differentiation. Created the Specialty Packaging Program (SPP), a new line of service that provides an end-to-end solution that reduces pharmacy operational costs, improves patient wellbeing, integrates with automated mail order/central fill operations, delivers significant sustainability benefits, and provides the foundation from which new, SMART technologies can be engineered to develop new data and further patient medication adherence.Developed SPP strategic partnerships with a $20B+ multinational packaging company, a top US contract pharmaceutical manufacturing/packaging organization, and other experts in Pharmaceutical Quality Assurance and Food & Drug Administration regulatory requirements relative to establishing a Covectra National Drug Code, drug labeling, and Centers for Medicare & Medicaid rebate management. The end-to-end logistics, conversion, and fulfillment services minimize operational disruption and can be integrated into automated pharmacy production operations.Established these alliances that enabled Covectra to provide a turnkey program to address evolving challenges in the fiercely competitive retail pharmacy market that included the entry of Amazon, changing consumer preferences and rising dispensing costs. Solutions that lowered dispensing costs/errors, enabled consumers to obtain drugs where, when, and how they preferred, and enable improved adherence that increases wellbeing and revenue.Spearheaded business enablement for clients by consulting with engineers on factory line material handling design and software design management for E2E supply chain data exchange. The collaborations deliver solutions aligned with client business objectives, limit business disruption, and accelerate adoption.

Westborough, Ma

Created comprehensive Brand Integrity strategies by optimizing people, processes, data and technology that have a material impact on our partner's ability to generate revenue, reduce costs and mitigate risks.Developed a track-and-trace solution for European baby formula company exporting to China. Conducted holistic risk assessments and business process reviews in the Netherlands, Hong Kong, and locations throughout mainland China resulting in a mandate compliant supply chain strategy and uninterrupted access to the $30B baby formula market.Invented opioid adherence tracking solution for physicians and patients involved in pain and addiction treatment. Strategized with Brigham & Women’s Hospital Pain Management Center and addiction specialists to design the solution features and benefits to improve physician/patient engagement, advance healthcare access equity, and improve healthcare outcomes.Developed a security label solution that combines smart technologies to provide universal brand protection. It leverages the advantages of a barcode and connects it with a three-dimensional visual reference that is inspected using artificial intelligence to provide instantaneous authentication while garnering the benefits of machine learning.Presented pioneering track-and-trace model at the National Association of Drug Diversion Investigators National Conference.Authored "2015 is a Footnote", which was published in SecuringPharma.

Blue Fin Group supports pharmaceutical and life sciences companies throughout the product lifecycle developing strategies to optimize patient access.Developed comprehensive, pragmatic, and sustainable brand protection strategies to mitigate evolving global threats to patients, products, companies, and markets.Led risk assessments with client cross-functional teams to identify vulnerability clusters relating to product threats and packaging challenges, market risks (gray markets), patient behavior, commercial strategy, and review internal/external policies/procedures to collect/assess/communicate risks to stakeholders.Created solutions based on identified vulnerabilities that focused on risk prevention, comprehensive monitoring, raising awareness, and coordinated response. The improved communication and level of awareness resulted in well-informed decision making and no critical incidents.

London, England, United Kingdom

Directed from London, UK the strategic development and tactical delivery of Global Security services internationally, which included locations in nineteen countries on four continents with support staff in London, Hong Kong, and Sydney.Established the first proprietary investigative resources outside the United States that reduced costs, turnaround time, improved quality standards, and built trust with senior regional management. Distributed computer forensic tools capable of protecting, detecting, and investigating suspicious network activity in accordance with various country Data Protection Laws. Advanced the internal capability to gather evidence relating to financial crimes and regulatory compliance.Designed and implemented programs across the eastern hemisphere relating to Workplace Violence Prevention, Pre-Employment Background Screening, Executive Protection, and Travel Safety. Managed the design and security measures integrated into a new 16-story building located in the high-risk financial district on Canary Wharf, East London. Collaborated closely with anti-terrorism agencies to implement fit-for-purpose technology and solutions that do not interfere with an environment conducive to conducting business.

Boston, Massachusetts, United States

Designed and implemented programs relating to Workplace Violence Prevention, Pre-Employment Background Screening, Executive Protection, Pandemic Response Plan, and Travel Safety. Reduced the cost/turnaround time for background investigations and increased the number of troubling situations reported to HR and Security. Based on employee feedback, the Travel Safety Program reduced the anxiety of travelers enabling them to better focus on business objectives.

Somerset, New Jersey, United States

Sanofi-Aventis Pharmaceuticals is multi-national life sciences company.Created the North America Brand Protection Program leveraging investigative resources to support critical lines of business. Implemented Internet Monitoring Program to determine the availability of strategic products in secondary markets, companywide education and communication program also integrated into New Sales Trainee Program and conducted risk assessments throughout supply chain.Chaired the North America Brand Protection Taskforce, a cross-functional group of commercial senior managers to improve knowledge management and refine internal/external business processes.Discovered criminal activity that resulted in 201-count Federal Indictment involving wire fraud, bank fraud, and money laundering resulting in federal prison sentences and $68M in restitution. Designed and implemented programs across North America relating to Workplace Violence Prevention, Pre-Employment Background Screening, and Travel Safety. The programs reduced HR background screening costs, increased the number of investigations involving troubling associate behavior, and offered information/solutions that enabled employees to proactively protect themselves and their families.Established Electronic Security Emergency Response Team (ESERT) with the Information Technology organization and was selected by the team to testify in Kansas City Federal Court, which resulted in the conviction of a former trusted associate who committed a network intrusion in violation of the Computer Fraud and Abuse Act.

Rochester, New York

Xerox is a multi-national office products and solutions company.Directed internal staff, processes, and reporting relating to all investigative activity that included white-collar crime, fraud, theft, drugs, harassment, and workplace violence.Co-founded Cyber Response Team with IT organization to protect, monitor, detect, respond, and recover from cyber security incidents. Awarded “Best of the Best” by senior management.Developed and implemented the Workplace Violence Prevention with outside resource specialists at the Threat Assessment Group.Achieved advanced training in the Reid Technique of investigative interviewing and advanced interrogation.

Master'S, Business Administration

Xerox sponsored program

Education record

Aventis Pharmaceuticals sponsored program.

Bachelor Of Science, Business Administration