Terri Captain Email & Phone Number

• Establish/maintain relationships with business partners, vendors, and customers both internal and external.• Responsible for Michelin account and attend weekly meetings with them to resolve any issues on the account.• Communicate with Distribution Centers and vendors regarding missing documentation and shipments.• Coordinate efforts to properly document receipt of inventory purchases and/or approvals from Company distribution centers.• Review receiving documentation and related correspondence and approvals to assure compliance with Company procedures.• Analyze vendor invoices to ensure invoices are in accordance with established pricing agreements and company approvals levels, report major discrepancies, and aid in the resolution of such.• Administer appropriate Accounts Payable procedures and controls to assure that vendor invoices are processed correctly, including manual and automatic vouchering of vendor invoices, G/L account distributions, and other special procedures as applicable.• Troubleshoot pricing and quantity variances relating to vendor invoices and, when appropriate, file claims for pricing with vendor or short pay invoice for quantity.• Advise management on actions needed to improve performance and processes.• Collaborate across functions to promote best practices as they relate to finance & accounting processes.• Seek the highest possible level of automation and electronic transactions with assigned vendors.

• Investigates and resolves problems associated with the processing of invoices and purchase orders.• Enters invoices, debit and credit memos, merchandise returns, and vendor chargebacks into Oracle Financials.• Uploads, imports, and validates large volumes of EDI invoices.• Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status.• Communicates with vendors domestically and internationally to clear up any discrepancies, provide payment details, and to request statements.• Reviews vendor statements monthly and conducts account reconciliation.• Assists with monthly status reports, and monthly closings.• Performs other duties as required to support Accounts Payable Department.

Charlotte, North Carolina

Accounts Payable Specialist IV (Canada Division), 2016-2019• Contributed to quality control by reviewing documentation for accuracy.• Processed general journal entries.• Managed and resolved invoice/payment discrepancies and documentation.• Provided customer service by responding to and resolving customer disputes.• Assisted supervisor and customer service manager with special projects and training.Accounts Payable Specialist III (Canada Division), 2015• Processed back-office workflows for seven stores.• Reconciled financial, merchandise, and claims transmittals and processed retail correction when needed.• Verified merchandise received at store against vendor invoices and entered various claim types to minimize shrink.

Charlotte, North Carolina

Orlando, Florida

Program Assistant-Budget, 2008-2015• Supported senior manager with budget transactions and review of annual budget balances.• Maintained multiple Excel spreadsheets of all purchase orders and processed invoices for payment.• Entered sensitive data information for benefit of payroll.• Monitored weekly and monthly outstanding purchase order reports in SAP for senior manager.• Assisted director with obtaining required travel card documentation.Program Assistant-Supplemental Educational Services (SES)• Provided technical assistance to school facilitators, providers, and parents regarding SES tutoring program.• Processed timesheet entries for school facilitators for payment.• Reviewed and processed provider’s monthly invoices for payment.• Prepared PowerPoint presentations for trainings.Program Assistant-Homeless Education • Provided technical assistance to parents, schools, and community agencies toward serving homeless kids.• Input and processed all purchase orders in SAP for payment. • Processed weekly tutor timesheets for payment.