Terri Dix Email & Phone Number

United States

- Develop programming for children in public library.- Plan and present weekly and monthly Storytime Events.- Provide reference services to library patrons.

Lafayette, Californial

Processing materials coming into and going out of the library. Assisting patrons with reading advisories as well as assisting library users in finding materials. Help library users in using the online catalog as well as registering for a library card. Process and organize special material requests. Work as part of a team to deliver many special programs to the community.

Concord, California

Special event co-ordinator for company's annual user conference. Scheduled out of state venue, established budget, created a time-line, negotiated contracts with suppliers, and notified prospective attendees of event schedule. Provided on-site management of three day user conference, speakers, meals and social activities.

St. Croix, U.S.V.I.

Oversaw front office guest service operations at 157 room luxury resort. Hired, trained and supervised 30 employees in guest contact roles to provide luxury resort experience to world travelers. Prepared annual department budget, forecast occupancy levels, revenues and expenses. Developed contracts with local concessionaires for guest activities. Conducted on-going training programs for staff in technical skills and guest relations practices.

Concord, California

Helped develop and implement internal training programs and advanced training sessions for users of property management systems. Responsible for creating and maintaining all training materials.

Concord, California

Installed front office software management systems in hotels. Worked with all hotel departments in on-site planning, training, and conversion to a computerized system. Provided customers with phone support and trouble shooting assistance after installation.

Berkeley, California

Supervised front office activities at 240 room hotel. Oversaw clerks, cashiers, phone operators reservationists and bell staff in providing guest services.