Terri Hendrix, Ccue, Cude, Icude Email & Phone Number

Responsible for areas of branch service delivery, community engagement, marketing, commercial and micro business lending and overall member happiness.

Spartanburg, South Carolina

* Established and enhanced long-term relationships with elected officials* Served as the Fourth Congressional District liaison for credit unions* Served as Credit Union Legislative Action Council Trustee for South Carolina* Supervised the internal Community Relations Council and its activities, fromconcept to fulfillment, which culminated in a award winning charitablecampaign* Built mutually beneficial relationships within the community* Managed community relations budget* Connected and maintained excellent relationships with local media, generatingbrand awareness in the region* Developed award winning financial literacy programs for youth* Promoted international credit union development by hosting internationalcredit union intern* Spearheaded a special project for certification as a Community Development Financial Institution (CDFI) and the grant proposal process* Interacted with board of directors and executives frequently

* Supervised the business development staff* Managed business development budget* Established and cultivated long-term relationships with elected officials* Identified and developed opportunities for business growth consistent withoverall credit union strategy* Developed and implemented award winning external financial educationprograms* Supervised submission of all regulatory agency charter amendments

Identified potential business opportunities within markets and recruitedbusiness partners* Maintained and enhanced relationships with select employee groups andassociations* Recruited an association which provided a state-wide charter expansion* Gave persuasive presentations that spurred new member enrollment

Managed all clerical aspects pertaining to commercial real estate* Wrote and designed monthly newsletter for client base

Wrote and designed monthly newsletter for 400+ congregation.

* Fulfilled executive management position* Supervised marketing staff* Engaged in strategic planning* Executed marketing, legislative affairs, public relations, communications, mediarelations, financial literacy programs and business development tasks* Managed marketing budget* Developed and executed successful direct mail marketing campaign resulting ingenerating new accounts and fee income* Promoted international credit union development by hosting Russian interns;served on assignment by World Council to credit unions in Malawi, Africa.

Developed new business and new markets* Maintained and enhanced existing select employer group relationships* Gave persuasive presentations to potential new members* Wrote and designed all internal and external communications* Designed and implemented financial literacy programs

* Wrote and executed marketing plan for credit union* Developed new business partners consistent with strategic goals* Wrote and designed all credit union marketing materials

Designed, wrote and produced all printed communications* Prepared and implemented statewide public relations campaigns* Assisted president with governmental affairs on state and national levels