Terri Schofield Email & Phone Number

Alpharetta, Ga, Us

Alpharetta, Ga, Us

Alpharetta, Ga

• Perform all duties required to conduct lottery drawings in scrupulous compliance with company policy and applicable standards, rules and regulations, integrity, and security.• Manage daily drawings for over twelve jurisdictions (over 940 drawings to date with prizes up to $5M).• Partner with internal and external customers/stakeholders to understand their needs, expectations, and deliver to commitment.• Collaborate with Lotteries to develop policies and procedures to be used in drawings.• Oversee all drawings procedures to ensure they are conducted in an accurate and professional manner.• Resolve issues surrounding drawings and consult with Lottery and other resources.• Procure mailboxes for the receipt of drawing entries.• Arrange for delivery of all mail to Drawing office or off-site Drawing locations.• Process entries for drawings and track list of winners.• Coordinate with Internal SGI personnel to ensure that information necessary to conduct the drawing is accurate and complete.• Reconcile drawing results and prepare for presentation to the Lottery. • Maintain a variety of statistics tracking drawings.• Perform quality review of drawings.• Create procedures and oversee the drawing/audit functions at events, including two events with potential prizes of up to a billion dollars.

Alpharetta, Ga

•Manage grand prize fulfillment for lottery winners. •Coordinate individual and group trips for lottery winners and their guests, including booking airfare, hotel, and transportation.•Develop and prepare registration materials for winners.•Consistently exceed goal to remain within given budget for individual prize fulfillment.•Consistently receive high marks from winners for outstanding customer service.•Educate winners on what to expect during their trips.•Collaborate with travel partners, American Express and Archer Travel, to create and fulfill trip packages.•Manage large groups of winners and their guests on multiple group trips to Las Vegas.•Coordinate travel plans and facilitate winner registration.•Coordinate hospitality fulfillment with hotel.•Independently seek out and manage excursions for winners of trips while maintaining budget parameters.•Train/supervise Temporary Staff in Las Vegas.•Work with Lottery representatives to resolve customer issues.•Monitor, organize, and order supplies when needed.•Collect and package lottery ticket samples and point of sale material for Licensors, and promotional materials for television stations as needed.•Effectively work with tight deadlines and no room for error.

Suwanee, Ga

•Assist Lead Teacher in managing a Pre-K classroom.•Create and organize classroom filing system.•Communicate effectively with parents, staff, and children.•Develop efficient classroom management system.•Prioritize classroom needs and delegate as needed.•Enforce all administration policies and rules governing students.•Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.•Nurture and encourage children to develop independent skills.•Provide a clean and safe environment for children and staff.•Maintain student confidentiality.•Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.•Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.•Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.

Cumming, Ga

•Assist the Lead Teacher in managing a 4 year old preschool class.•Create and organize classroom filing system. •Keep student portfolios current and organized.•Prioritize classroom needs and maintain the ability to multi-task.•Manage children in small groups and directed centers.•Maintain a clean and safe environment for children and teachers. •Implement lesson plans on a daily basis. •Maintain student confidentiality.•Communicate effectively with parents, staff, and children.

Alpharetta, Ga

•Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.•Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.•Monitor sales activities to ensure that customers receive satisfactory service and quality goods.•Instruct staff on how to handle difficult and complicated sales.•Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.•Assign employees to specific duties.•Enforce safety, health, and security rules.•Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.•Plan and prepare work schedules and keep records of employees' work schedules and time cards.•Review inventory and sales records to prepare reports for management and budget departments.•Keep records of purchases, sales, and requisitions.

Atlantic City, Nj

•Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facility.•Investigate and resolve complaints regarding food quality, service, or accommodations.•Establish standards for personnel performance and customer service.•Review work procedures and operational problems to determine ways to improve service, performance, or safety.•Monitor employee and patron activities to ensure liquor regulations are obeyed.•Train workers in food preparation, and in service, sanitation, and safety procedures.•Perform various financial activities such as cash handling, deposit preparation, and payroll.•Control inventories of food, equipment, liquor, and report shortages to designated personnel.•Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.•Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.•Forecast staff, equipment, and supply requirements based on a master menu.•Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.•Assign duties, responsibilities, and work stations to employees in accordance with work requirements.•Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.•Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.•Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.•Record production, operational, and personnel data on specified forms.•Compile and balance cash receipts at the end of the day or shift.