Terri Sofinski Email & Phone Number

1414 Harbour Way South Suite 1005 Richomond, Ca 94804

EMPLOYMENT EXPERIENCE• Warranty Supervisor Mountain Hardwear, Inc., Richmond, CA 94804 2003 – Presento Handle, prioritize, categorize and ensure resolution of all warranty concerns.o Schedule repair or replacements of garments.o Supervise team of seamstresses in order to facilitate proper repair techniques.o Develop and maintain relationships with vendors and suppliers.o Accountable for all warranty invoices and tax documents.o Schedule monthly meetings to collaborate on necessities, time studies and allotment of duties.o Collaborate on consistent defect returns with Quality Control, Sales and Design departments.o Create various reports and records using appropriate software programs.

Consultant on subcontract basis: design, install and maintain landscaping. Includes initial design of landscape project, using a wide range of plant species, using research on locality and viability of plants. Keep databases of each client, updating with each renovation. Responsible for installation, irrigation and monthly maintenance of custom landscape projects, focusing on drought-tolerant plants. Periodic follow up with customers to ensure satisfaction.