Terri Bishop Email and Phone Number
Terri Bishop work email
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Terri Bishop personal email
Self-motivated, analytical professional with excellent customer facing and communication skills. Relish opportunities to help clients solve complex problems. Specialty is bridging the gap between the techies and the "not so technical" folks. Strong empathy and passion for customer happiness. - Customer Success driven - Strong leadership skills - Ability to work independently or as a team member - Highly organized with an ability to balance multiple projects and escalations in a fast paced environmentContact terri@hireaustin.org
Aravo Solutions - Integrated Risk & Resilience
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Sr. Implementation ConsultantAravo Solutions - Integrated Risk & Resilience Nov 2022 - PresentSan Francisco, California, UsImplementation delivery of third party risk management systems for enterprise clients, which includes configuring the Aravo platform, creating training documentation, and testing software.
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Sr. Implementation ConsultantDeltek Nov 2016 - Sep 2022Herndon, Va, Us Deploy and support the US implementation of Deltek PIM, a document management system for the AEC market (Architect, Engineer, Construction) developed in the UK. Lead client-facing activities such as discovery meetings, planning sessions, training, and solution design reviews for multiple concurrent projects. Advise clients on best practices for integration with Deltek’s ERP systems. Creation and maintenance of client-facing documentation for US market.Keywords: Customer-facing, requirements gathering, problem solver, project management, training, customer relationship builder, scheduling, analytical, remote, travel, SaaS, ERP integration -
Lead Implementation ConsultantConsilience Software - Public Health It (Acquired By Xerox) Jan 2014 - May 2016 Collaborated with customers to obtain business requirements which maximized software capabilities of Maven, a COTS disease surveillance and outbreak case management system, and produced data model and business rules which best suited needs of customers. Managed implementation project for a major client implementing multiple licenses of the product concurrently. Reversed negative customer relationship into a positive one. Guided customer expectations and acted as liaison to technical team in an Agile environment. Educated customers on software functionality and features.Keywords: Customer success driven, leadership, organized, customer orientation, customer support, requirement gathering, training, data modeling
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Implementation/Training ConsultantJump Ahead Training Jun 2004 - Mar 2016 Accenture - Developed curriculum and training presentations for Documentum for the State of Texas Attorney General Child Support Division. Consistently scored over 90% positive feedback ranking in student feedback. Mentored less experienced trainers. Lowes - Trained and supported store personnel on new mobile dispatch operations and Click routing Software. Provided field support to stores during go-live weeks to assist with resolving software and policy issues. Airclic - Implemented mobile based proof of delivery system for major US food distribution company (US Foods) using the Intermec CN50. Trained and provided technical support to drivers and supervisors across the US on Airclic dashboard and Airwatch monitoring tool. Executrain - Trained sales personnel across US for sales force automation conversion of paper based system to an online system. MicroAssist - Delivered Train the Trainer courses on (SaaS) State of Texas new Medicaid eligibility System (TIERS) for social services for multiple cities across Texas. K2Share - Delivered and taught (SaaS) Federal Homeland Security Grant Reporting Tool to government employees across United States. Hewlett Packard - Developed and delivered online eBay Selling Course.Keywords: Customer training, communication, supply chain, mobile, eCommerce, leadership, mentor, presentations, curriculum design, deployment, customer support
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Small Business ConsultantHire Austin 2009 - 2012 Consulted with small business owners on methods to increase sales, grow repeat customers and upsell current customers. Implemented Google Analytics and provided training and strategy to exploit product features. Self-taught Google Analytics and became Individual Certified January 2010.Keywords: Customer training, analytics, eCommerce, consulting, presentations, curriculum design, WordPress,new customer acquisition, marketing, digital marketing
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Data AnalystBearingpoint (Contractor) 2008 - 2008Design and produce SQL scripts to verify successful migration of critical data. Collaborate with business users to verify accuracy of data in new system by writing SQL queries. Maintain data integrity for specific tables in database. Software tools used: DB2, RequisitePro, ClearQuest,MS Excel, MS Word, Visual Explain.
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Data Consultant/TrainerData Junction 2003 - 2003Facilitated and taught the 3 day class on Data Junction’s software suite of data integration tools. Analyzed client's data to produce conversion maps used within the Data Junction toolset. Developed an instructor's manual to be used with current curriculum. Assisted in course development and enhancements. Instigated the use of evaluations where I consistently scored 4-5 on a 5 pt. scale. Followed up on sales leads to generate $20,000 in training and professional services contracts.
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DbaIbm (Contractor) 2000 - 2001Supported an ecommerce development application that had a DB2/AIX backend database repository.Consulted with developers in design and performance issues. Database migrations and modifications.
Terri Bishop Skills
Terri Bishop Education Details
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Texas State UniversityComputer Information Systems -
Texas State UniversityCorporate Communications & Training
Frequently Asked Questions about Terri Bishop
What company does Terri Bishop work for?
Terri Bishop works for Aravo Solutions - Integrated Risk & Resilience
What is Terri Bishop's role at the current company?
Terri Bishop's current role is Sr. Implementation Consultant / Functional & Technical Consulting/ Customer Success Advocate / Software Trainer.
What is Terri Bishop's email address?
Terri Bishop's email address is te****@****tek.com
What schools did Terri Bishop attend?
Terri Bishop attended Texas State University, Texas State University.
What skills is Terri Bishop known for?
Terri Bishop has skills like Google Analytics, Business Analysis, Wordpress, Consulting, E Commerce, Web Analytics, Business Development, Databases, Social Media Marketing, Sql, Interviews, Microsoft Office.
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