Terri Chaffee Email & Phone Number

Greater Minneapolis-St. Paul Area

2023 Key AccomplishmentsNII % to Goal= 207.90%New TM Fee % to Goal= 140.43%New TM Relationships % to Goal=400% 2022 Key AccomplishmentsNII % to Goal= 405%New TM Fee % to Goal= 104%New TM Relationships % to Goal=200%

• Electronic Accounts Payable
• Cash Conversion Cycle
• Procure to Pay process
• Accounts Payable
• Invoice Management
• Payment Automation

Greater minneapolis-st. Paul Area

• Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to Capital One’s solutions
• Design and implement sales strategies to ensure the company meets its revenue objectives
• Coach customer stakeholders and build consensus for Capital One’s solutions within their organization
• Responsible for building new customer relationships with Capital One’s commercial payments products (purchasing, travel, and electronic account payable solutions)
• Sales lead generation through internal/external referral process, outbound marketing, and industry networking events
• Manage multiple phases of sales cycle, including initial contact, identification of client needs, presentations/product demos, negotiation, underwriting, & implementation

Greater minneapolis-st. Paul Area

• Proficiently leveraging sales call channels to develop new business, maintain and deepen existing customer relationships, and shorten the sales process.
• Complete personal sales targets and market goals within assigned customer segment.
• Engage customers and develop value propositions that meet their needs, increase volume from existing customers, identify and acquire volume from new customers, and manage implementation through effective customer.
• Salesforce and pipeline management
• Demonstrated ability to establish excellent communication, interpersonal skills, proven presentation skills, ability to effectively prioritize tasks with a high level of accountabilityKey Accomplishments:
• 2015 President's Club Winner(Top 4%)

• Generate new business within a geographic territory through research, cold calling, and networking with OnePoint partners and other industry professionals
• Extensive cold calling and pipeline management
• Review prospects’ credit card statements and apply business acumen, quantitative and analytical skills to prepare break-even analyses
• Tailor value proposition and apply exceptional objection handing skills to change prior perceptions of card acceptance
• Continuously build and manage an effective pipeline of quality targets
• Prepare and present formal proposals to business owners and C-level executives

• Generated new business within a geographic territory through routine cold calling, door knocking and direct marketing
• Extensive cold calling and pipeline management experience
• Conducted account reviews with potential clients
• Proposed solutions by integrating IKON Technologies to include the appropriate front end solutions, connectivity and hardware.
• Established, maintained, and grew accounts by building relationships
• With a team of specialists, coordinate necessary resources to respond to major corporations, vertical markets (e.g. Legal) or a professional institution and exhibits leadership qualities to direct people and projects..

• Profile prospective accounts from available leads and self-generated leads.
• Proactively prospected, qualified, closed, grew and maintained a regional territory account base consistent with Branch and Corporate objectives
• Established, maintained, and grew accounts by building relationships
• Determined client needs and communicate benefits of products to each client.
• Conducted sales presentations and training session for clients.
• Actively engaged in on-going product, systems and sales training.