Terri (Schoenecker) Cisneros, Mba Email and Phone Number
Terri (Schoenecker) Cisneros, Mba work email
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Terri (Schoenecker) Cisneros, Mba personal email
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terriwc@gmail.com | Director of Strategic Initiatives and Operational Excellence executing corporate strategy, driving portfolio and program growth and leading cross-functional teams in various healthcare companies. As a thought partner and trusted C-suite advisor, I gain organizational buy-in, creating executive alignment and driving decisions on recommended direction.I specialize in optimizing team outcomes, aligning my efforts with others' to create a synergy that empowers us to achieve more collectively than we could individually. By leading initiatives spanning growth strategy, product strategy, and operational excellence I’ve increased revenues by 20-40%, decreased costs by over $20M while increasing productivity by 100s of hours in high priority business objectives.I maintain a relentless focus on improving experience for clients, customers and my team members and am committed to delivering value to increase engagement. I foster a team-oriented culture, building a trusting environment of growth and mentorship. - Realized 30% increase in on-time new product launches by transforming the end-to-end process, leading a diverse team across 20 departments and aligning senior executives- Led multiple Merger & Acquisition (M&A) efforts for Organizational Readiness, IT Cost/ Benefit and Rebranding to bring 65 million customers to same brand format - Instilled a strategy-first mindset to align business roadmaps to strategic objectives, resulting in 15% increased return on investment (ROI) - Developed executive communications for distribution of internal and external, time-sensitive information- Transformed operations processes saving 100’s of productivity hours and eliminating rework - Guided senior executives in pivotal decisions, providing strategic counsel for $100M multi-year programs- Increased Manager Effectiveness rating from under 80% to 99% as three-time interim department leader; created new leaders by mentoring, developing and promoting team members - Championed creation of OKRs to drive accountability and measurement of business portfolio performanceLet’s connect: terriwc@gmail.com | (630) 200-9843
Affirmedrx, A Public Benefit Corporation
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Affirmedrx, A Public Benefit Corporation 2024 - PresentLouisville, Ky, UsAffirmedRx, PBC, is on a mission to improve health care outcomes by bringing integrity, clarity and trust to pharmacy benefit management. As the only pharmacy benefit manager focused on Patients over Profits, we are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the employee lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches and utilizing state-of-the-art technology. We promise to do what’s right. Always.
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Independent ConsultantSelf-Employed 2023 - PresentConsulting services in process improvement and program management of transformative strategic initiatives. Financial, data and statistical analysis, risk assessment and management, strategic alignment change management and culture change engagements.
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Senior Director Strategic Initiatives, OptumrxUnitedhealth Group 2021 - 2022Us• In addition to Director responsibilities, improved executive productivity by 15% by redesigning the annual plan development process. Implemented across 18 Business departments, increasing organizational adaptability. Owned, drove communications for all annual plan-related messaging• Achieved $10M savings by end of 2023 as OptumRx leader for cross-company (UnitedHealth Group, United Healthcare, Optum) transformation initiative “Paper-free by 2023.” Governed improvement plan for digital transition, organized 10 teams for deliverables and program progress• Drove strategy-first culture across organization by aligning product roadmaps to strategic goals. Grew portfolio value by 75% in four years, increased cross-functional collaboration and executive engagement. Embedded risk considerations into decision-making processes, integrating risk analysis as part of strategic planning and project execution• Attract, retain, develop and promote talent. UnitedHealth Group Culture Ambassador -
Director Portfolio Strategy - OptumrxUnitedhealth Group 2017 - 2021Us• Portfolio Leader of cross-functional, multi-year initiatives in Operations, Marketing, Product, Clinical, Home Delivery and Specialty business areas. Successfully grew portfolio value by 30% by translating strategy into executable programs, projects and priorities, and with focus on managing risk and the budget.• Interim EPMO leader driving team of 14 program managers to execute cross-functional organizational strategies resulting in growth and business effectiveness. Improved team morale and productivity by expanding value-add services and influence, increasing Employee Engagement to 99%• As Lean Six Sigma Master Black Belt, executed process improvement initiatives and transformed business processes from waterfall to Agile• Led vendor management validation transformation, ensuring all vendors met required certifications to conduct business with the company• Developed OKRs to drive accountability and measurement of business portfolio performance, benefit achievement and alignment of priorities with strategic objectives. Created benefit tracking model to validate returns committed by capital investments• Facilitated monthly executive steering committee to drive efficient decision making and manage risk; created annual strategy session with executives to prioritize, plan and align on coming year’s plan to attain strategic goals • Drove enterprise strategic initiative for Pharmacy Deserts, a health equity priority.• Attracted, retained, developed and promoted talent. UnitedHealth Group Culture Ambassador
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Associate Director Portfolio Strategy - OptumrxUnitedhealth Group 2015 - 2017Us• Merger & Acquisition (M&A) leadership for Operational Readiness plan for all CatamaranRx departments to integrate into OptumRx • M&A Brand Integration leader to rebrand thousands of client-facing documents and websites; led five project managers to on-time completion for 65 million members to have same branded materials • Raised Net Promoter Score (NPS) by 8 points in six months and increased customer satisfaction by 15% as team leader. Prioritized a portfolio of new project ideas to implement improvements in Clinical, Customer Service and Operations• Portfolio leadership for Marketing, Digital, Specialty and Infusion businesses on key strategic initiatives for OptumRx
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Associate Director, Portfolio ManagerCatamaran 2014 - 2015Schaumburg, Illinois, UsPortfolio and Program manager balancing a diverse set of projects and programs tied the company's growth objectives. In March 2015 company was acquired by OptumRx, part of UnitedHealth Group -
Associate Director, Continuous ImprovementTeva Pharmaceuticals 2012 - 2014Tel-Aviv, IlImproved on-time new product launches by over 30% as process improvement leader for all global generic releases by analyzing processes, executing improvements, and rigorous change management. Managed vendor relationships, established vendor management selection criteria to ensure adherence to updated processes. -
Associate Director, Operations ExcellenceMerck 2008 - 2011Drove over $5M in savings in Sales, Marketing, and HR through strategy realization, change management and transformation of HR lifecycle processes. Delivered client-directed solutions for sales and marketing efficiencies of over $2M. Earned Master Black Belt Certification. Improved organizational capabilities by focusing on people, process, and technology improvements.Delivered client-directed solutions
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Vp Process ImprovementCitigroup 2004 - 2008New York, New York, UsDeployment leader of process improvement mindset, culture and initiatives across Citi Cards and customer accounts. Voice of the Employee (VOE) Champion, public speaking to groups of 100+ about culture, engagement, and corporate connection to satellite offices.Conducted process and policy audits (including Sarbanes-Oxley) to ensure compliance to regulations; updated corporate policies and procedures, provided training. -
Sales Account ManagerGe Healthcare 2000 - 2004Chicago, UsCapital equipment sales for over 30 hospitals and imaging centers. Led diverse sales and service teams to drive orders and sales volume, maintain and grow existing installed base and sell service and financing with equipment. Developed and executed strategic account and competitive analyses and action plans, quality-driven solutions, and technical presentations. -
Six Sigma Black BeltGe Healthcare 1999 - 2000Chicago, UsSix Sigma leadership for the US Market of Sales, Marketing, and Service. Drove over $5M bottom-line results using Six Sigma methodology. Mentored numerous teams in project selection, execution, and completion leading to over $5M in benefits. Restructured Six Sigma training materials for Sales team. Led classroom instruction for over 400 hours in DMAIC and DFSS methodologies.
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Commercial Operations ManagerGe Healthcare 1996 - 1999Chicago, UsMaximized service revenue growth and profit-loss (P&L) for six-state $40M region. Sales and service expense leadership, materials and sourcing, and cash collection review. Managed team of ten, developing and delivering back-office productivity. Real estate consolidation saving $2M. Designed local, then West Zone-wide, Service Revenue Growth Strategy sessions to maximize Service contract capture. Vendor relationship manager for multiple suppliers, negotiated rates and contracts to ensure competitive arrangements.
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Sales, Service & Marketing AnalystGe Healthcare 1992 - 1996Chicago, UsExecuted healthcare financial audits and detailed cost analyses of all Radiology equipment service costs for the US Market. Drove multi-vendor marketplace analysis to ensure GE price and service strategy competitiveness. Developed competitive intelligence database and performed service pricing trend analysis by competitor and region.
Terri (Schoenecker) Cisneros, Mba Skills
Terri (Schoenecker) Cisneros, Mba Education Details
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Cardinal Stritch UniversityGeneral -
University Of Wisconsin-WhitewaterFinance
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University Of Wisconsin-WhitewaterSpanish Language And Literature
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Spanish-American InstituteSpanish Language And Business Studies
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Ge CrotonvilleManagement
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Unitedhealth GroupEmerging Leaders Program
Frequently Asked Questions about Terri (Schoenecker) Cisneros, Mba
What company does Terri (Schoenecker) Cisneros, Mba work for?
Terri (Schoenecker) Cisneros, Mba works for Affirmedrx, A Public Benefit Corporation
What is Terri (Schoenecker) Cisneros, Mba's role at the current company?
Terri (Schoenecker) Cisneros, Mba's current role is Director of Strategic Initiatives and Operational Excellence | Process Improvement | Chief of Staff | C-level Advisor | Helping companies implement strategy, reduce costs, and increase quality | NFL Team Owner.
What is Terri (Schoenecker) Cisneros, Mba's email address?
Terri (Schoenecker) Cisneros, Mba's email address is te****@****ail.com
What schools did Terri (Schoenecker) Cisneros, Mba attend?
Terri (Schoenecker) Cisneros, Mba attended Cardinal Stritch University, University Of Wisconsin-Whitewater, University Of Wisconsin-Whitewater, Spanish-American Institute, Ge Crotonville, Unitedhealth Group.
What skills is Terri (Schoenecker) Cisneros, Mba known for?
Terri (Schoenecker) Cisneros, Mba has skills like Six Sigma, Cross Functional Team Leadership, Process Improvement, Strategy, Change Management, Project Management, Business Process Improvement, Continuous Improvement, Dmaic, Operational Excellence, Operations Management, Training.
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