Terrie Parks

Terrie Parks Email and Phone Number

Global Operations Manager II Walmart eCommerce @ Walmart eCommerce
Terrie Parks's Location
San Francisco, California, United States, United States
Terrie Parks's Contact Details

Terrie Parks work email

Terrie Parks personal email

n/a
About Terrie Parks

Highly talented and accomplished professional with outstanding leadership, presentation, and communications skills with extensive familiarity in relationship management, process improvement, and program development.  Passionate, persistent and empathetic self-starter who thrives in ambigious and faced-paced environments. Commended for an entrepreneurial mindset, creative problem solving, developing self-directed, high-performance teams and cross-functional collaboration.  An unwavering passion for excellence, combined with a rich mix of operational, customer, client relations and bottom line orientation.

Terrie Parks's Current Company Details
Walmart eCommerce

Walmart Ecommerce

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Global Operations Manager II Walmart eCommerce
Terrie Parks Work Experience Details
  • Walmart Ecommerce
    Global Operations Manager Ii
    Walmart Ecommerce Jul 2019 - Present
    Bentonville, Arkansas, Us
  • Juul Labs
    Business Process Improvement Manager
    Juul Labs Mar 2018 - Apr 2019
    Washington, D.C., Us
    Responsible for proactively identifying, facilitating and managing continuous process simplification and optimization initiatives across Global Customer Support Operations in collaboration and consultation with the respective business and/or process owner.
  • Comcast Cable
    Division Director, Network Operations Center
    Comcast Cable 2012 - 2016
    Philadelphia, Pa, Us
    Led a B2C, B2B 24 / 7 / 365 critical network operations center, including management of connectivity, project management of infrastructure upgrades, network performance, network, and system troubleshooting, monitoring tools, alarm conditions as well as escalation processes and procedures, root cause analysis and post mortems.
  • Comcast Cable
    Regional Director, Executive Customer Operations
    Comcast Cable 2011 - 2012
    Philadelphia, Pa, Us
    Led a B2C, B2B executive escalation operations center. Developed strategies to streamline operations, empower employees and improve the customer and client experience; resulting in a 75% litigious vacate rate.
  • Comcast Cable
    Regional Director Business Operations
    Comcast Cable 2010 - 2011
    Philadelphia, Pa, Us
    Led B2C, B2B regional operations center with an emphasis on credit risk assessment, collection activities, development of compliance standards and operational processes for Northern California.
  • Comcast Cable
    Regional Sr. Manager, Customer Care Operations
    Comcast Cable 2008 - 2010
    Philadelphia, Pa, Us
    Managed high profile customer escalations and technical support operations. Developed strategies aligned with corporate principles and objectives.

Terrie Parks Skills

Leadership Customer Experience Team Building Collaborative Problem Solving Strategic Transformations Lead Strategic Partnerships Budgeting And Forecasting Budget And Forecasting Thought Leadership Networking Software As A Service Business Development Contact Center Management Vendor Management Creative Problem Solving And Analytical Thinking Team Leadership Process Improvement Quality Assurance Strategic Planning Strategic Transformation Strategy Workforce Management Decisive Decision Making Emotional Intelligence Microsoft Office Operations Management Sop Development Program Management P&l Management Transition/change Management Cross Functional Team Leadership Change Management Training Creativity And Innovation Situational Leadership Program Development Salesforce.com Administration National/global Operations Budgets Continuous Process Improvement Operational Excellence Management Call Center Development Zendesk Project Management Coaching Analytics Creative Problem Solving Crm Performance Management

Frequently Asked Questions about Terrie Parks

What company does Terrie Parks work for?

Terrie Parks works for Walmart Ecommerce

What is Terrie Parks's role at the current company?

Terrie Parks's current role is Global Operations Manager II Walmart eCommerce.

What is Terrie Parks's email address?

Terrie Parks's email address is te****@****art.com

What skills is Terrie Parks known for?

Terrie Parks has skills like Leadership, Customer Experience, Team Building, Collaborative Problem Solving, Strategic Transformations Lead, Strategic Partnerships, Budgeting And Forecasting, Budget And Forecasting, Thought Leadership, Networking, Software As A Service, Business Development.

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