Terri Herbert Email and Phone Number
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Terri Herbert phone numbers
I'm interested in researching and modeling complex systems involving people and technology. Areas of passion for me include participatory design, service design and designing for co-experience. I thrive in collaborative and experimental environmentsSkill Set:Task/workflow analysis, requirements analysis, affinity diagramming, customer journey mapping, service blueprints, wireframes, Information & content architecture, hi-fi/lo-fi prototyping, personas and scenarios, workshop and group facilitation, interviews, usability testing, contextual inquiry, ethnography, surveys, heuristic evaluation, card sorting, descriptive statistics, web analytics
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Research ConsultantFreelance Oct 2024 - Present
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Senior Researcher, PartnerHandmade Insights + Strategy Feb 2013 - PresentVancouver, British Columbia, Ca
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Principle Experience Researcher, Future Of WorkAsana May 2022 - Jul 2024San Francisco, California, Us -
Experience Research Senior Manager, Adoption Pillar Uxr LeadAsana Mar 2020 - Apr 2022San Francisco, California, Us
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Experience Research Lead On AdoptionAsana Jun 2019 - Feb 2020San Francisco, California, Us
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User Experience Researcher & DesignerLululemon Oct 2018 - May 2019Vancouver, Bc, Ca -
Senior Ux SpecialistApply Digital Ltd. Jun 2017 - Oct 2018Vancouver, Bc, Ca -
Ux Research + Design StrategyContractor Apr 2016 - Jun 2017
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Senior Experience Design ResearcherMoo.Com Jul 2014 - Mar 2016London, England, GbLed generative and evaluative research and strategy projects for moo.com as well as the enterprise online ordering platform. Collaborated with UX/UI, product, project crews, marketing, and BI. Delivered research in visual formats such as personas, concept models, journeys and task analysis to help make them more actionable.Built team capabilities with service design, affective interaction, designing for conversion (using cognitive and behavioural psychology), and ethnographic research methods. -
Msc Human-Computer Interaction With Ergonomics Student At University College LondonUniversity College London Sep 2011 - Sep 2012London, Greater London, GbImmersed myself in the respected HCI program to focus on my research skills and further develop my knowledge of HCI principles. Particular areas of exploration included applied cognitive science, sociotechnical systems, ethnography, and affective analysis.• Conducted an ethnographic study of a digital/physical museum program to understand how visitors interacted and understood the program. Produced a report for the museum highlighting user needs and goals, issues and opportunities within the visitor journey, and suggested design changes to facilitate a more social museum experience for groups. -
Digital Strategist & IaTaxi 2 Jan 2011 - Apr 2011Montréal, Quebec, CaPlanned and spearheaded research and strategy for digital communications projects including web and social media. Distilled insights into strategic frameworks and implementation plans.• Performed primary and secondary research including stakeholder interviews, social media analysis and competitive reviews.• Distilled and analyzed findings to produce design documents such as personas, requirements, KPI plans and wireframes. -
Planning AnalystTaxi 2 Dec 2009 - Dec 2010Montréal, Quebec, Ca-Agency point-person for digital research and analysis, including social media and search analysis -Concentrated on digital business through creation of competitive audits, wireframes and personas, promoting a focus on the user experience-Lead online strategy for McCain Foods, reporting into the head of digital strategy-Collaborated with internal and external partners on client and new business initiatives, helping to grow agency portfolio-Key contributor to TAXI Blog and Twitter account
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Account ManagerTaxi 2 Oct 2008 - Dec 2009Montréal, Quebec, CaAccount duties across various media and mediums for WestJet, including print, OOH and broadcast. Collaborated with strategy department to deliver social media audits.
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Account ExecutiveSuburbia Advertising - Victoria, Bc Jan 2007 - Sep 2008Victoria, Bc, CaAccount duties for various retail clients across print, OOH, broadcast, online and packaging. Lead creation and distribution of agency eNewletter.
Terri Herbert Skills
Terri Herbert Education Details
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UclHuman-Computer Interaction With Ergonomics -
University Of The Arts LondonService Design Short Course
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Simon Fraser UniversityMarketing
Frequently Asked Questions about Terri Herbert
What company does Terri Herbert work for?
Terri Herbert works for Handmade Insights + Strategy
What is Terri Herbert's role at the current company?
Terri Herbert's current role is Experience Research Lead, Future of Work.
What is Terri Herbert's email address?
Terri Herbert's email address is te****@****ail.com
What is Terri Herbert's direct phone number?
Terri Herbert's direct phone number is (888) 915*****
What schools did Terri Herbert attend?
Terri Herbert attended Ucl, University Of The Arts London, Simon Fraser University.
What are some of Terri Herbert's interests?
Terri Herbert has interest in Education.
What skills is Terri Herbert known for?
Terri Herbert has skills like User Centered Design, Strategy, Interaction Design, Qualitative Research, Usability Testing, Information Architecture, Social Media Monitoring, Basics Of Processing, Pmb Crosstab Analysis, Social Media Monitoring And Analysis, Web Analytics, Wireframing.
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