We generate business opportunities for professionals in banking, financial services, technology, and other consumer lending industries.Executive recruitment and human resource consulting firm serving the finance, insurance, pharmaceutical, manufacturing, and technology industries, averaging a 6:1 hire ratio, consistently securing candidates as recurring clients. Implement a comprehensive recruitment strategy including identifying talent, providing career coaching, performing behavioral interviews, vetting qualifications, and securing placements, yielding a 98% success rate at start-ups to Fortune 50 corporations.Cultivate valued, sustainable relationships through networking, communication, and results delivery, building a 75%+ referral portfolio of banks, SaaS organizations, insurance companies, healthcare providers and a global accounting firm.Optimize the recruitment experience through a collaborative approach ensuring alignment on compensation, cultural fit, and more as a thought partner for the candidate and client.Built staffing models from role development to sourcing and placement strategy successes include: - An executive team for a leading global power sports finance organization. - A national 20+ person sales team for a fintech start-up.- A territory market representative team for an insurance company. Developed a scalable workforce infrastructure from conceptualization to execution strategy for a growing vitamin supplement company, supporting growth from 15 to almost 100 FTEs and generating $10M annually. Created an annualized incentive program for a recovery agency by ensuring KPI alignment, constructing a payout plan, and developing performance scorecards, expected to promote employee engagement and improve retention. Constructed an employee-friendly onboarding program for industrial marine company by performing exit interviews, identifying existing gaps, and developing an actionable improvement plan, reducing turnover by 20%+.

Led human resources across PETCO’s 850+ retail stores with over 21,000 employees nationally with a team of over 25 including operational improvements, succession planning, talent acquisition structures, and regulatory compliance. Optimized the employee experience by creating a thorough onboarding experience, cultivating a People Care interview and training philosophy, and implementing corporate incentive programs focused on improving employee retention. Drove a culture of accountability with compliance including creating an anonymous hotline, streamlining the investigation process, and creating targeted training, reducing workers’ compensation, inventory theft, and employee relations claims.

Directed human resources including employment, placement, orientation and training, employee relations, compensation, benefits and employee services across 4 sites in 3 states with 6 direct reports and a department of 44.Led the employee integration process for the Household Auto Finance acquisition by researching corporate practices, identifying gaps and differences, and educating employees, ensuring a streamlined approach with direct and honest communication. Managed 3 executive leadership transitions from recruiting to onboarding to providing ongoing guidance and leadership, resulting in a relatively seamless transition each time. Spearheaded multiple organizational restructures with notable successes including: - Reorganized 11 departments in one year to align with evolving business priorities and needs.- Launched communications department, improving employee experience with engagement activities and opportunities. - Consolidated 4 operation centers in remote locations to gain efficiencies saving the company $60M annually.- Built a learning and development team offering in-person and on-line training serving 2,500 employees in 4 countries (US, India, Malaysia, and The Philippines). Cultivated positive change and improvement through employee-centered, optimization initiatives with successes such as: - Enhanced the performance management structure with a 360° feedback tool and Performance Development Plan.- Led the recruitment strategy for 25% employee growth (500 new team members) in one year.- Consolidated executive compensation from 43 to 15 incentive plans with a consistent pay for performance philosophy.- Internalized recruiting and talent acquisition resources, saving $7M in expenses.

Directed the Beneficial Corporation to Household International transition including restructuring, integration, and outplacement management for 1,200 employees across multiple business subsidiaries. Revamped human resources department from establishing streamlined corporate payroll, HRIS and compensation to building a new HR and training team aligned with new business model made up of a staff of 8 and a fiscal budget over $4M.Led the Human Resources functions for 900 person call center which to grew to oversight of three call centers through acquisition and expansion in national footprint.