Provide administrative support to President/CEO, COO and field personnel.Created and implemented standard operating policies and procedures for event requests, marketing material, invoicing, inventory management and expense reporting.Created and sent out daily, weekly and monthly calendar reminders field personnel. This resulted in time saved in follow up, lost information, organization and created a more effective time management system.Tried a new innovative way to provide instructions and tutorials via YouTube videos and emails that included step by step instructions and screenshots. This alleviated confusion and time spent walking field personnel through processes individually.Created online filing system using SharePoint to house all internal and external documents and forms.