Terrill Jones Email and Phone Number
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Seasoned operations management professional with a decade-long track record of leading high-performing teams and driving organizational success across diverse industries. With a Bachelor of Arts in Business Administration from Langston University, I bring a strategic blend of analytical prowess and operational acumen to optimize efficiency, enhance productivity, and foster sustainable growth.Currently serving as a Territory Sales Manager at Willscot-Mobile Mini, I excel in building robust customer relationships and steering comprehensive market analysis to fuel business expansion. My role as a Regional Operations Manager at AAMCO demonstrated my capability to revamp operations and achieve a remarkable 17% sales growth, distinguishing my region as the top performer nationally.Previously, as a Multi-Site Branch Manager at Enterprise Rent-A-Car, I spearheaded initiatives that significantly improved sales and operational outputs across multiple locations. My expertise encompasses strategic planning, budget management, financial reporting, and cross-functional team leadership.I am actively seeking opportunities to leverage my operational management skills in similar roles that contribute to tangible, impactful results. I am particularly interested in positions that allow me to harness my problem-solving skills and strategic insight to enhance business operations and team performance.
Wolf Customs
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Territory Sales ManagerWillscot-Mobile Mini 2023 - Present🔹Forge enduring relationships with clients through consistent communication, site visits, and unparalleled customer service.🔹Drive market penetration and business growth through detailed market research and strategic analysis.🔹Implement consultative selling techniques to optimize contract terms and maximize revenue.🔹Develop competitive pricing strategies and prepare detailed quotes to secure new business.🔹Negotiate favorable terms and conditions in sales contracts, ensuring mutually beneficial agreements.🔹Collaborate with cross-functional teams to ensure efficient order processing and delivery.🔹Identify potential growth opportunities and differentiate from competitors through innovative approaches.🔹Maintain a high level of industry knowledge to stay ahead of market trends and adjust strategies accordingly.
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Business AnalystWolf Customs 2020 - Present🔹Conduct detailed data analysis to identify business trends, customer preferences, and operational improvement areas.🔹Develop and maintain advanced financial models to support strategic decision-making and budget management.🔹Assist in the design and execution of new business strategies to increase revenue and enhance operational performance.🔹Manage multiple concurrent projects, ensuring timely completion and adherence to high-quality standards.🔹Prepare comprehensive reports and presentations for stakeholders, providing actionable insights and recommendations.🔹Analyze competitive landscape to inform strategic planning and market positioning.🔹Facilitate the integration of new technologies and processes to streamline operations and increase efficiency.🔹Collaborate with senior management to align strategic goals with operational practices.
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Regional Operations ManagerAamco Transmissions And Total Car Care Jul 2021 - Oct 2023Horsham, Pennsylvania, Us🔹Strengthened franchisee relationships, enhancing franchise network cohesion and support.🔹Overhauled operational procedures across 29 locations, resulting in a significant 17% increase in sales.🔹Spearheaded the development and training of teams in sales, management, and technical skills.🔹Led the region to achieve the highest sales volume across 16 regions, earning the #1 ranking.🔹Managed cross-functional teams to meet operational targets while adhering to industry regulations.🔹Fostered robust stakeholder relationships to facilitate collaborative projects and enhance service delivery.🔹Implemented strategic initiatives that significantly improved operational efficiency and customer satisfaction.🔹Conducted regular performance evaluations to identify areas for improvement and implement effective solutions. -
Associate Regional Operations MangerAamco Transmissions And Total Car Care Mar 2021 - Jul 2021Horsham, Pennsylvania, Us🔹Spearheaded the oversight of sales and performance goals, consistently surpassing company benchmarks for excellence.🔹Collaborated closely with the executive team to strategize on business development, organizational growth, and the execution of special projects.🔹Played a key role in customer interaction, ensuring a welcoming environment and addressing customer needs promptly.🔹Managed the workflow of technicians, optimizing efficiency and ensuring timely completion of services.🔹Advised customers on necessary vehicle services and maintenance, enhancing customer engagement and trust.🔹Oversaw the ordering and management of parts and inventory to maintain optimal stock levels and support repair services.🔹Maintained continuous communication with customers about the status of their vehicle repairs, improving transparency and customer satisfaction.🔹Tracked lead generation and customer satisfaction metrics to gauge service effectiveness and implement improvements.🔹Drove sales initiatives, successfully closing sales and contributing significantly to the center’s revenue targets.🔹Ensured the highest standards of customer service and quality control across all aspects of the center's operations and outputs.
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Multi Site -Branch Rental ManagerEnterprise Rent-A-Car Dec 2017 - Apr 2020St. Louis, Mo, Us🔹Directed operations for multiple branch locations, managing a fleet of over 300 vehicles focused on growth and profitability.🔹Developed and executed sales and marketing strategies that boosted profit margins from 40% to 65%.🔹Recruited, trained, and led a diverse team of over 20 professionals, enhancing staff development and performance.🔹Utilized analytics and performance metrics to assess branch performance and identify improvement opportunities.🔹Implemented customer service improvements that significantly enhanced client satisfaction and retention.🔹Orchestrated logistics and operational workflows to improve efficiency and service delivery.🔹Managed inventory and asset control, ensuring optimal availability and utilization of resources.Engaged in community and corporate events to promote brand awareness and build local partnerships. -
Assistant ManagerEnterprise Rent-A-Car Sep 2016 - Dec 2017St. Louis, Mo, Us🔹Provided critical support to the Branch Manager, helping to manage daily operations and ensure business continuity.🔹Enhanced customer satisfaction by promptly resolving issues related to rentals and transactions, significantly reducing complaints and improving client retention.🔹Led the development and implementation of effective communication strategies within the team, facilitating better customer service, training, and sales initiatives.🔹Took charge of marketing efforts, successfully managing and expanding existing accounts and securing new ones to broaden the customer base.🔹Oversaw the maintenance and accuracy of customer accounts, ensuring timely collection of receivables and improving financial efficiency.🔹Implemented operational improvements that streamlined processes, reduced costs, and enhanced profit margins across the branch.🔹Cultivated a customer-focused team environment, promoting proactive service strategies that significantly boosted customer engagement and satisfaction.🔹Managed the team’s adherence to company policies and standards, fostering a compliant and efficient workplace.
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Manager In TrainingEnterprise Rent-A-Car Nov 2015 - Sep 2016St. Louis, Mo, Us🔹Gained comprehensive knowledge of branch operations, learning all aspects of running a rental branch from the ground up.🔹Enhanced team productivity and efficiency by implementing development programs and organizing workflow to maximize performance.🔹Actively marketed the branch's rental services to local businesses, increasing branch visibility and customer engagement.🔹Supported senior management in operational oversight, contributing to business development and the refinement of process improvement strategies.🔹Achieved and surpassed target benchmarks for sales penetration and growth within the first year, demonstrating rapid adaptation and proficiency.🔹Quickly addressed and resolved customer concerns, maintaining high levels of customer satisfaction and fostering a positive service environment.🔹Contributed to strategic meetings and planning sessions, providing insights that helped shape local marketing and operational tactics.🔹Developed a solid foundation in business management principles, preparing for progressive responsibilities in managerial roles.
Terrill Jones Skills
Terrill Jones Education Details
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Langston UniversityGeneral
Frequently Asked Questions about Terrill Jones
What company does Terrill Jones work for?
Terrill Jones works for Wolf Customs
What is Terrill Jones's role at the current company?
Terrill Jones's current role is Experienced Operations Manager | Strategic Leader Driving Business Excellence and Operational Efficiency.
What is Terrill Jones's email address?
Terrill Jones's email address is te****@****ise.com
What schools did Terrill Jones attend?
Terrill Jones attended Langston University.
What skills is Terrill Jones known for?
Terrill Jones has skills like Training, Sales, Research, Powerpoint, Photoshop, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Leadership, Public Speaking, Windows.
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