Coordinate project schedules, resources, equipment and information. Liaise with clients to identify and define project requirements, scope and objectives. Ensure that clients’ needs are met as the project evolves.

Responsible for the administration and coordination of 200 - 250 projects annually. Compile and develop project status reports, coordinate project schedules, manage project meetings, agendas, minutes, correspondence, and identify and resolve technical or logistical problems. Facilitate meetings, attend job site walk-throughs with customers and contractors, identify and analyze system requirements, and define project scope, requirements, and deliverables. Coordinate project activities and ensure all project phases are documented and reported appropriately. Oversee various projects of a highly complex nature. Identify appropriate resources needed, and develop schedules to ensure timely completing of project and meeting deadlines of project. Proven ability to build credibility, establish rapport, and maintain communication with customers at multiple levels and perform a variety of complex tasks with a high degree of creativity and flexibility.

• Provided administrative support to President, Vice President, Sales and Marketing Manager and the entire Sales Force and Branch Managers.• Prepared and transmited RFI, RFQ and documentation for pre-qualifications, and bid responses for projects to existing and potential clients.• Planned and coordinated all company client-based functions, sales meetings, in-house and off-site meetings, events and tradeshow exhibits.• Responsible for supporting the development and execution of the annual marketing plan and updating company website and social media sites.• Assisted Human Resources Manager with weekly payroll processing.• Updated and maintained customer relationship management database.• Provided administrative/secretarial support for the department/division such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.• Coordinated travel and lodging arrangements for all company employees.

• Performed the successful and timely completion of all business office functions ensuring the organization and smooth operation of the office including, but not limited to four specific functional areas: Communications, Organizational, Management, and Human Resources.• Managed daily, weekly, and monthly accounting functions • Monitored the overall cash flow and corporate checking account.• Transmitted financial statements to appropriate manufacturer divisions and customer accounts.• Closed out accounting books at the end of each month.• Managed bi-monthly payroll operations.

• Responsible for working as a liaison between Finance, Sales, Field Sales, Customer Service and Pricing to track and execute customer program payments. • Researched customer program payments as they pertained to deductions. • Forecasted all variable customer-spending programs based on estimated sales/volumes for each month. • Provided feedback to Field Sales regarding trends in customer programs and the percent of increase/decrease in sales or spending to assist them in future promotions. • Identified opportunity or risk in accrual accounts and communicated findings to management based on budget levels. • Assisted Sales, Finance & Brand Finance in coordination of the Annual Operating Plan.• Strived towards continuous improvement through streamlining Customer Spending reporting, payments, and communication efforts. • Identified and participated in Customer Spend Digitization and Cross Functional projects. • Focused efforts on closing communication gap between departments to drive yearly goals.

• Reinforced and assisted implementation of corporate and product brand management guidelines pertaining to marketing collateral, graphics, and logo database and co-op advertising program. • Worked with internal and external resources to plan, coordinate and execute all marketing promotion campaigns, tactical plans and projects in support of assigned product and services.• Assisted and supported the development and execution of ongoing marketing promotion activities including advertising, direct mailing and sales collateral. Maintained and coordinated promotional and collateral inventory at fulfillment center.• Assisted in budget planning and measuring the effectiveness of marketing programs, and coordinated purchase order requisitions, approvals, vendor invoicing and payments.• Assisted Marketing Services Manager in coordinating all activities associated with sales and marketing events, including but not limited to annual offsite sales conferences and tradeshows.• Assisted with the management of event budgets, third party vendors, on-site logistics, material shipping, event staffing, advertising, signage, and presentations.• Worked directly with Sales Administration to initiate and complete ordering of custom sales tools and customer specific projects initiated by sales force. Ensured proper documentation and billing information was provided for accounting purposes.Key Project:Initiated, coordinated, developed, and managed an in-house, online co-op advertising program database to eliminate the need for out-sourcing resulting in about $60k annual savings.

Entered borrower property information into flood zone database for Refinance/Related Loan Flood Zone Determinations.Assisted lenders with flood zone determination disputes by requesting re-determination requests on their behalf.