• Provides budgeting and P&L oversight and management• Provides leadership and oversight for online and onsite company stores• Provides leadership and support for Accounting, Account Managers, Graphics, Customer Service, Warehousing/Fulfillment and Onsite Company Stores employees• Provides coverage for Account Managers when human resources are limited, client development is needed, and/or as business dictates• Works with VP of Sales and Business Development on identifying and executing business opportunities through client development• Designs and implements all SOPs• Analyzes, selects and implements all systems and operating systems• Designs and implements team training• Provides leadership and analysis for the onboarding and changing of client programs• Oversees the operational development, and drives efficiency for the entire organization• Maintains client relationships with C-level Executives, Procurement, Marketing and Stakeholders• Owns vendor relationships with includes scheduling vendor meetings, negotiation special pricing and rebates, and schedules vendor sponsored trips • Provides leadership, oversight, and communication to the team for all client/prospect driven contracts, RFP’s, Brand Guideline changes, and SOP’s• Conducts ongoing company reporting on a regular basis which includes Sales Reports, Sales/Margin to Budget Reports, Costs/Margin/Profit Analysis Reports, Inventory Analysis Reports, Labor Reports• Conducts ongoing client reporting on a regular basis which includes Sales Reports, Inventory/Sell Through Reports, Top Selling Items, Top Performing Categories, Top Buyers, Rebate Reports• Provides leadership and strategy for all billing and invoice needs• Drives the organization’s commitment to internal and external customer service

• Maintain strong vendor relationships • Proactive development of new programs and creative• Provide creative direction for company and assigned accounts• Prospect current and prospective clients on a regular basis • Identify and develop strong relationships within assigned and prospective accounts • Sell and develop approved programs and services for clients• Work at high executive level to identify sales opportunities• Oversee the implementation and success of sales programs in assigned• Develop a strong, ongoing relationship with customers through timely, consistent contact and exceptional customer service• Work effectively as part of the sales team to achieve sales and margin goals

• Serves as office manager.• Acquires and writes new business.• Runs and analyzes sales reports.• Manages marketing initiatives.• Provides internal and external client service and relationshipmanagement so the Agency runs smoothly.• Schedules and conducts meetings and appointments for the Agency owner.

• Managed the recruiting life cycle from prospecting plan to retention.• Developed and managed a database of industry sales professionalsby collaborating with the VP of Marketing and Regional VPs.• Managed direct mail and email campaigns.• Assisted in development and management of the recruiting website.• Represented the organization at industry trade shows.

• Managed and enhanced over 400 relationships with preferredpromotional product suppliers and 580 sales associates nationwide.• Led sales representatives in the development of presentations andpromotional product sourcing.• Directed suppliers in marketing themselves to internal sales representatives.• Represented the organization at industry trade shows.• Conducted research projects and presented findings.• Performed exceptionally to receive the American Solutions for Business “American Eagle Award,” a peer nominated award held in high honorfor the qualities of dependability, cooperation, and job knowledge.