Terri Hoffman work email
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Terri Hoffman personal email
Results-focused technical support professional with 15+ years of experience impacting corporate performance through skillful orchestration of project planning, connectivity testing best practices, and effective communications. Expertise in financial and higher education sectors. Keen understanding of process improvement demands, testing new clients as well as new release testing and business optimization to consistently deliver excellence in customer service. Disciplined execution in managing multiple initiatives and completing deadlines with a high level of attention to detail. Skilled in collaborating with system development, technical sales and external clients to achieve business and process improvement objectives.Email: thoffman85@icloud.comwww.linkedin.com/in/terriphoffman
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Customer ResearchFreedom Mortgage Jul 2021 - Apr 2024Fishers, Indiana, United StatesResponsibility’s include providing researching customer’s request and providing excellent customer service with prompt and correct information to customers request via Freedom Mortgages online portal. -
Administrative AssistantBi Incorporated Aug 2019 - Jul 2021Anderson, Indiana, United StatesResponsibilities include administrative functions supporting Executive Administrators, Vice President of BI Incorporated, monitoring, training, and operational staff. Monitoring immigrants/aliens and working electronic monitoring alerts on behalf of ISAF and Homeland Security. -
Senior Electronic Delivery AnalystNavient Jun 2002 - Jan 2018Fishers, IndianaProvided expert level of technical support to both internal and external customers on multiple transport system and online web applications. Assists in the daily monitoring and resolution of electronic delivery processes. Created and reviewed procedures to streamline and improve efficiencies for products, applications and customer service. Served as liaison between System Development groups and customers establishing long term relationships. -
College Serv SpecialistSallie Mae Apr 1992 - Jun 2002Fishers, IndianaResponsibilities include providing excellent customer service to school customers regarding all aspects of the Student Loan Industry. Worked efficiently under pressure by handling multiple assignments with completing priority request. Processed and validated documents in a secure manner. Fostered loyal and respected relationships with Sales team as well as Technical Support teams to resolve complaints or issues that required escalation to ensure customer satisfaction with all Navient’s products and services. -
Skip Trace SpecialistSallie Mae Aug 1987 - Apr 1992Indianapolis, Indiana AreaLocated current demographics for student loan borrowers to avoid student loan default. Provided debt management resources to borrowers and collected on loan delinquencies. Resolved high balance accounts, processed death claims.
Frequently Asked Questions about Terri Hoffman
What is Terri Hoffman's role at the current company?
Terri Hoffman's current role is It is important to be aware of where the customers frustration lies in the intersection of technology and the customers..
What is Terri Hoffman's email address?
Terri Hoffman's email address is te****@****ent.com
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Terri Hoffman
Minneapolis, Mn7ultimabank.com, bankcib.com, aol.com, usbank.com, edinarealty.com, bankcib.com, bankcib.com3 +195292XXXXX
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Terri Hoffman
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