Terri Pollman Email & Phone Number

Watertown, Ma

Responsible for all aspects surrounding HR, Payroll and Benefits.

Advising new and existing businesses regarding infrastructure surrounding day-to-day business operations including HR, payroll, benefits, IT, administration, accounting and facilities.

Responsible for all aspects of HR, Payroll and Benefits

Director of Human Resources Reported to the Senior Vice President, Human Resources, managed all aspects of human resources, benefits and payroll Previous role as Director of Administration Reported to President and CEO, managed all aspects of daily business operations and administration including human resources, benefits, payroll, accounts payable, accounts receivable, purchasing and facilities• Directed all aspects of 2 simultaneous headquarters expansions Newton in April 2008 as well as Portland, ME in March 2008• Managed IT and offsite server storage at Collo Data Storage Facilities, in addition to updated phone systems, and implementation of backup system Neverfail Hired as Manager of Operations and Administration Reported directly to Managing Director and General Counsel, managed all aspects of daily business operations and administration including human resources, benefits, payroll, accounts payable, accounts receivable, purchasing and facilities• In Human Resources, implemented benefits program which resulted in cost savings of over $500,000 in 2008, created the employee handbook, and delivered policies and procedures in the best interest of staff in order to maintain high employee retention and morale• As Facilities Manager, located commercial space for lease, negotiated lease and managed facility preparation for several offices• Managed all administrative staff including remote offices• Developed company staff from inception, from 4 employees to over 175 employees throughout the 5 year period by 2008

Reported directly to President and CEO, managed accounts payable, accounts receivable, facilities and human resources for this start-up company formerly involved in intellectual properties and subsequently a producer of semi-conductors• Directed operations at two offices, in Waltham, MA and San Jose, CA• Involved from start-up, developed plan and structure for all operations processes and procedures• Negotiated agreements and set up full a schedule of benefit programs including medical plan and 401k program• Established and implemented policies and procedures addressing travel, general business expense, purchase requisitions, and all accounting policies• Successfully managed build-out and expansion of east coast and west coast offices• Completely redesigned layout, negotiated new leases, contracted workers and oversaw construction• Effectively negotiated purchasing agreements to save costs• Prepared and delivered all stock option documentation• Attended trade shows to support marketing

Managed 6 direct reports while overseeing reception, accounts payable, accounts receivable and facilities• Played integral role in growing business to 65 employees• Served as on-site Human Resources Representative, liaising with parent company to facilitate payroll and address employee issues• Processed all paperwork for new hires and managed new hire orientation• Negotiated favorable property lease arrangements• Researched issue of sexual harassment and developed and presented training to advise employees of policies and guidelines

Reported to Vice President of Network Technology, involving administrative support; promoted from Administrative Assistant • Won Certificate of Performance Excellence as part of team that landed major network contract• Successfully organized all aspects of 7-day international meeting with representatives from over 50 countries• Effectively managed 8-month project to offer the online availability of the company’s extensive array of ISO standards, covering all products and services• Hired, trained, and supervised project staff• Recommended use of scanning technology to streamline ISO on-line documentation project• Selected existing documents that were suitable for scanning and coordinated manual input of others• Hired and trained administrative support personnel for department

Masters, Business, 3.8

Earned degree in Management, Masters program.

Masters Degree, Management, 3.8

28-course program over a 2-year period; Received Certificates in Diversity; Negotiation & Conflict Resolution, EEO, Compensation