Terri Rainha Email & Phone Number

North Palm Beach, Fl, Us

Jupiter, Florida

Execute store opening/closing procedures, managing POS, bank deposits and securing the facility – Day-to Day operationsProcess of POS transactions and inventory functionsAssist in managing store budgets and controlling expensesLed team to meet sales targets, adapt to customer traffic and focus on key performance metricsUphold brand standards and ensure meticulous store presentation as per visual directivesAssists store manager to develop clear action plans for storeEnsures implementation pf programs, policies, routine and seasonal store needsSupport the store’s recruiting and hiring process, onboarding, training and overall management activitiesResolve guest feedback and address issues.Consistently facilitate guest experience with the highest standard per Tommy Bahama’s core value and service standardsPlan and execute store promotional events on and off site

Supervised a team of 10 sales associatesProvided guidance, training and performance evaluationsManaged inventory levels, conducted regular stock checksLed visual merchandising efforts to create engaging and appealing displays that drive sales and enhance customer shopping experienceCollaborated with store manager and other department supervisors to plan and execute promotional events and sales initiativesAssisted customers with product knowledgeResolved customer complaints and concerns ensuring high levels of customer satisfactionFacilitation of Day-to-Day Operations including Opening and Closing of store /POS

Management of National Territories, cities and states, routes and drivers in 300 citiesOversee the packing and shipping of product for commercial airlines and or Fed Ex.End of the night reports to track shipments, assign drivers and orchestrate prompt delivery, all-night follow through was required very time sensitive materials.Hiring and training of staffManaged inventory, prepared all correspondence, TSA certifications for couriers.Created system for the company booking, accounting, payroll and billing.

Maintained and interacted with all accounts.Developed, monitored and maintained an effective customer service, marketing program and sales force.Created company's advertising campaign and budgets.Facilitated personnel procedures, company manuals and administrative functionsManaged office staffHiring of office staffOrganized company for trade shows as well as participatePromoted and secured accounts from existing and prospective customers through a relationship-based approach.Established, developed and maintained a business relationship with current customers and prospective customers to generate new business and company’s services.In-person visits to existing customers and new customers to follow up with written clear and effective job proposals.Extract the resolution of customer problems and complaints.Supplied management with oral and written reports on customer needs, problems, interests, competitive activity as well as keeping abreast of market conditions, advertising, and promotional trends.