Terri Romero Email & Phone Number

Miami/Fort Lauderdale Area

Assisting resident prospects with individual needs through one-on-one counseling and through comprehensive communication of our acclaimed senior living communities including programs, services, and lifestyles options.

Within the first six months at Mary Kay Cosmetics, advanced to Sales Director and became part of the top 2% of the company’s sales force. Leading a team of independent professionals, created a sales pipeline that focused on executing a system of accountability and self-management. Received multiple sales awards both quarterly and annually; recognized as rookie of the year in national area during first year. • Educated sales consultants in product knowledge, business development, sales booking and retention, customer service, team building and relationship skills, new customer acquisition, customer retention, business finance, sales ethics and image, and emotional management• Developed personal and team-based sales strategies• Provided direction and held sales team accountable for achieving goals & objectives• Generated over $1.3 million in sales over 4 years• Fostered new and existing relationships both for clients as well as key referral partners• Selected regularly to represent corporate office at national and large-scale events• Delivered motivational & skills transfer presentations regularly • Presented to over 2,000 individuals at annual Career Conference corporate event• Participated regularly in corporate focus groups

Dallas/Fort Worth Area

Responsible for building and maintaining physician relationships, troubleshooting administrative processes and procedures, and marketing the ancillary services. Coordinated with doctors, department heads, internal and external clients, and other personnel in maintaining medical services and optimizing performance of services. Assisted in foundation development and employee customer-service training. • Liaised between doctors and hospital, eliminating any discrepancies in business processes• Created method to improve internal relations between departments and improve services• Worked directly with department directors to improve processes • Developed, initiated and implemented the translation and interpretation program for patients • Sat on hospital ethics committee• Prepared proposals for government funding and grants • Organized philanthropic fundraising galas and hospital events• Represented hospital at corporate trainings and events• Presented at community organizations on behalf of the hospital including Lions Club, Kiwanis and more• Managed the Employee Giving Program including idea creation, solicitation, and implementation• Served as Medical Technologist/Phlebotomist in blood bank, chemistry hematology, serology, and microbiology departments among others (1990-1999)• Oversaw point-of-care testing for hospital including training, troubleshooting, quality control and compliance • Executed clinical analysis of all laboratory specimens• Served as shift supervisor in charge of running laboratory during shift• Supervised medical technologists and phlebotomists • Assisted with autopsies

Masters, Business Administration

Bachelor Of Science (B.S.), Medical Technology