Terri Shepherd Email and Phone Number
Terri Shepherd work email
- Valid
- Valid
- Valid
- Valid
- Valid
Terri Shepherd personal email
- Valid
Terri Shepherd phone numbers
I loved playing Tetris growing up: the higher the level, the faster the pieces fell, the better. I still love Tetris. I didn’t realize until I got older that my love for Tetris is likely because that’s just how my brain naturally works. I visualize complex business problems like a game of Tetris. I thrive in a fast-paced environment, with complex business problems to piece together. I love the challenge, I welcome the anticipation, and I can’t wait to strategize and build a plan about what piece could possibly come next. I began my career in enterprise software at one of the largest technology companies in the world. I know how to navigate corporate culture and strengthen cross-functional relationships. I solved tough business problems and improved the efficiency of my organization while increasing the quality our products. More recently, I shifted from product development to product delivery in the world of start-ups. I love the pace of rapid change! I specialize in customer success, value realization, adoption strategies, and new solution development. I am an innovator, a global leader, a business transformation strategist, and an organizational change expert. I also like to think I am funny, good-natured, scrappy and a team player. __________________________________________________________________________Specialties: B2B, Leadership, Innovation, Team Development, Customer Success, Channel Partners, Value Achievement, Organizational Change, FinTech, B2B Consulting, Procure-to-Pay Transformation, Risk Planning, Public Speaking, Tetris Aficionado
Workday
View- Website:
- workday.com
- Employees:
- 13238
-
Director, Strategic Customer Engagement ProgramsWorkday Apr 2021 - Present -
Head Of Channel Partner Programs (Global Alliances)Amazon Business Jan 2020 - Oct 2020 -
Head Of Customer Success Adoption Services (Professional Services)Amazon Business Sep 2018 - Dec 2019
-
Head Of Education (K-12/Highered) Customer Success (Professional Services)Amazon Business Sep 2016 - Aug 2018
-
Director, Customer Success & Value EnablementTaulia Inc. Apr 2014 - Aug 2016Park City, UtahI led Taulia's buy-side team of post-sale strategy consultants. My team was responsible for the value achievement of Taulia contracts, including developing working capital and P2P transformation strategies and deploying change management plans to maximize Taulia adoption. Accomplishments Include:Rapid Growth - Built a US-based team of 2 into a global team of 12 within one year.Business Case & Strategy Development - Ownership of continuous improvement and evolution of Taulia's Value Enablement Methodology and Best Practices to realize our customers' business cases and goal attainment.Team Leadership - Led recruitment, hiring, training, and coaching of all Value Enablement resources; including the creation of all training and onboarding material to minimize time-to-ramp.Project Management & Operations - Program oversight of 40+ simultaneous Value Enablement engagements. I defined process, standards, systems, and tools that allows the team to scale and quickly react to the changing demands and needs of a start-up culture. -
Senior Manager, Customer EnablementTaulia Inc. May 2013 - Apr 2014Park City, UtahI was responsible for developing strategies and plans for Taulia customers that maximized supplier adoption. This included pre-sales support, business case development, supplier segmentation and analysis, collateral development, email marketing, and driving organizational change. -
Senior Manager, Technical Publications And LocalizationEmc Jun 2011 - May 2013• Content strategist for EMC’s suite of enterprise content management products • Responsible for business-wide customer-facing product collateral, including: writing standards, information architecture, authoring tools, processes, and content requirements.• Oversee and manage publication of all software product documentation deliverables including: Product Doc, Release Notes, Installation Guides, Tutorials, Best Practices• Implemented several strategic initiatives to increase and measure content quality, reduce localization spending, and provide a more predictable and stable user experience.• Serve as a “customer ambassador” to strengthen cross-functional partnerships to help develop a “customer comes first” culture.• Team manager of 40+ information developers. Expert in remote/virtual communication and professional speaking.• Managed consolidation of eight previously separate teams into one cohesive team to achieve greater operating efficiency. Hired and formed teams in Russia, China, and India.• Simultaneous program and resource management of 25+ content projects for enterprise software.• Department budgetary responsibility, including 3rd party expenditures. -
Group Manager, Technical PublicationsEmc Captiva Jan 2007 - May 2011• Team manager of up to 18 technical writers in four global locations.• Simultaneous program management of 10+ product documentation projects for content management software.• Planned, scheduled, wrote, edited, managed technical reviews, and revised documentation for end users, and IT administrators.• Acted as software release manager to oversee sustaining software releases. • Implemented usability initiatives to reduce cosmetic errors in UI, increasing engineering efficiency and saving time within the development life cycle.• Re-architected Online Help systems to reduce translation expenses and provide a more user-friendly customer experience.• Hands-on management. Participated in product development through requirements definition and review and product testing. -
Technical WriterEmc Captiva Aug 2004 - Dec 2006
Terri Shepherd Skills
Terri Shepherd Education Details
-
Scientific And Technical Communication
Frequently Asked Questions about Terri Shepherd
What company does Terri Shepherd work for?
Terri Shepherd works for Workday
What is Terri Shepherd's role at the current company?
Terri Shepherd's current role is Customer Success Leader | Partner Development | Success at Scale.
What is Terri Shepherd's email address?
Terri Shepherd's email address is te****@****zon.com
What is Terri Shepherd's direct phone number?
Terri Shepherd's direct phone number is +141537*****
What schools did Terri Shepherd attend?
Terri Shepherd attended University Of Minnesota.
What are some of Terri Shepherd's interests?
Terri Shepherd has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Terri Shepherd known for?
Terri Shepherd has skills like Enterprise Software, Management, Technical Writing, Program Management, Requirements Analysis, Strategy, Sdlc, Content Management, Process Improvement, Saas, User Experience, Agile Project Management.
Who are Terri Shepherd's colleagues?
Terri Shepherd's colleagues are Bob Husbands, Prudhvi Vedire, Timothy Mahas, Andrew Hamilton, Kimberly Lynn, Tom Cavaletto, Dawn Clayton, Mit, Pmp.
Not the Terri Shepherd you were looking for?
-
2tampabay.rr.com, volvoofclearwater.com
2 +172772XXXXX
-
-
3yahoo.com, aerotek.com, aerotek.com
-
Terri Shepherd
Background Investigations For Investors, Lenders, Contract Formation, And AssetsSt Paul, Mn4captureresearch.com, xactresources.com, captureresearch.com, xactdata.com5 +195288XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial