Terri Stark, Cppm Email and Phone Number
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Operations and Compliance Leader for start up and emerging companies successful in creating, streamlining and implementing operating procedures, compliance programs, customer support, and technology utilization. Diverse and collaborative background includes project management and product development to include building business requirements and UAT testing resulting in user friendly technology including customized software and a mobile application “MySitters” for College Nannies & Tutors (renamed Jovie) by employees and families resulting in 54% growth.Most recently successfully built operations and compliance from the ground up at a Series A startup Consumer Reporting Agency in a highly regulated industry with a unique blend of strategic and tactical capabilities that resulted in PBSA (Professional Background Screening Association) accreditation and growth of over 400% for the organization in the last year.One of the greatest accomplishments was the operations team and processes I built resulted in two successful start up organizations being purchased by publicly traded billion dollar companies. (Golf Galaxy purchased by Dick’s Sporting Goods; College Nannies and Tutors purchased by Bright Horizons)
Philadelphia Nanny Network
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Philadelphia Nanny NetworkSaint Paul, Mn, Us
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Vice President OperationsPhiladelphia Nanny Network Dec 2023 - PresentArdmore, Pa, Us -
ConsultantStark Consulting & More, Llc Apr 2023 - PresentFractional operations consulting to start up and emerging companies covering a wide range of business needs including startup operations, background screening, PBSA accreditation, SaaS technology, project management, policy development, customer support, compliance, audits and metric development for diverse industries including Consumer Reporting Agencies, Childcare and Franchising•Expert for GLG network for background screening topics•Compliance and Operations Consultant for Series A start up Consumer Reporting Agency
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Vice President OperationsYardstik Jun 2020 - Apr 2023Minneapolis, Minnesota, UsStart-up Consumer Reporting Agency utilizing technology to go beyond traditional background checks and champion new safety standards in the industry.• I led the PBSA (Professional Background Screening Association) Accreditation process from initial application, submittal of documentation, and audit and received accreditation within the first two years of the company• Part of Executive Team that grew the organization by 400% since my first day on the job by impacting company direction, processes, managing and building a team and contributing to both the product roadmap and prioritization based on changing company needs• I built the screening operations from the ground up to be compliant with the Fair Credit Reporting Act (FCRA), Professional Background Screening Association Accreditation (PBSA), state/federal law and supported a 770% increase in packages processed in one year with existing staff -
➤Director Of Technology OperationsCollege Nannies, Sitters And Tutors Jan 2020 - Jun 2020Broomfield, Co, UsTransitioned to newly created position with increased technology focus on operational support, growth product development and process improvement for 194 franchised locations in the staffing industry. • I achieved a 30% reduction in human interaction with scheduling by developing technology to increase real time booking by contact center and increase revenue• Increased the sitter line of business by 54% due to successful launch of the My Sitters app for both IOS and Android -
➤Director Of OperationsCollege Nannies, Sitters And Tutors Jan 2012 - Jan 2020Broomfield, Co, UsDirected operational support, technology, mergers & acquisitions, training, consulting and process improvement for 194 franchised locations and 1 company store in the staffing industry. Won two key Bright Horizons awards for Leadership (Mary Ann Tocio Leadership Award) and exceeding expectations with positive results (Above & Beyond Award)• I Integrated change management and standardized operational process into franchise organization increasing partnership with the field• Increased revenue by $6M as part of the mergers/acquisition strategy, integration management•. I managed and ensured all IT initiatives were completed by deadlines through management of the 3rd party IT vendor by detailed business requirements, UAT testing and training for the field
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➤Project Manager, Operations SupportRegency Beauty Institute Nov 2010 - Jan 2012St. Louis Park, Mn, UsManaged Operational support initiatives to improve efficiencies and processes at all locations• Identified gaps in current training process and developed standard operating procedures for inventory management -
➤Director Of Retail OperationsGolf Galaxy Feb 2006 - Jan 2009Coraopolis, Pa, Us- I created and implemented strategic directions for the retail operations, loss prevention, purchasing and facilities departments. - Analysis and compliance review of operations at 89 stores to control costs and ensure consistent operations across the organization. - Key project I completed was a comprehensive new store opening process for 88 stores (Store specialist program, new store timeline, store on a pallet, budget development, management) -
Manager Of Retail OperationsGolf Galaxy Feb 2000 - Feb 2006Coraopolis, Pa, UsManaged the retail operations department with a focus on utilizing technology to accommodate explosive growth while minimizing staff resources. I launched numerous programs including new store opening process, gift card program, company intranet, re-engineered special order process
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➤Training ManagerGolf Galaxy Feb 1998 - Dec 1999Coraopolis, Pa, UsLed the development of training programs (sales, customer service, industry knowledge, systems) for operations based training as well as the initial sales training program.
Terri Stark, Cppm Skills
Terri Stark, Cppm Education Details
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Iowa State UniversityPsychology Minor -
University Of St. ThomasProject Management
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Employer'S Association - Six Sigma
Frequently Asked Questions about Terri Stark, Cppm
What company does Terri Stark, Cppm work for?
Terri Stark, Cppm works for Philadelphia Nanny Network
What is Terri Stark, Cppm's role at the current company?
Terri Stark, Cppm's current role is Operations Leader | Compliance, Operations, Project Management for Startup and Emerging Growth Companies.
What is Terri Stark, Cppm's email address?
Terri Stark, Cppm's email address is ts****@****ast.net
What is Terri Stark, Cppm's direct phone number?
Terri Stark, Cppm's direct phone number is +195247*****
What schools did Terri Stark, Cppm attend?
Terri Stark, Cppm attended Iowa State University, University Of St. Thomas, Employer's Association - Six Sigma.
What are some of Terri Stark, Cppm's interests?
Terri Stark, Cppm has interest in Project Management, Change Management, Policy Development, Process Analysis, Project Implementation, Strategic Planning, Field Communication, Shrink Reduction, Training And Development, Loss Prevention.
What skills is Terri Stark, Cppm known for?
Terri Stark, Cppm has skills like Process Improvement, Leadership, Management, Training, Retail, Team Building, Conflict Resolution, Inventory, Strategic Planning, Brand Management, Program Management, Engineering Change Management.
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