Terri Tarkowski Email & Phone Number

• Manage the completion of specified aircraft owner account trips, while developing and cultivating positive account relationships, ensuring each aircraft owner trip is executed with operational excellence, and driving.
• Proactively identify issues impacting flights and trip management, facilitate problem resolution, and prosent options, guidance, and recommendations to ensure serive excellence.
• Review upcoming… Show more Manage the completion of specified aircraft owner account trips, while developing and cultivating positive account relationships, ensuring each aircraft owner trip is executed with.
• Review upcoming flight activity and proactively communicate with all concerned parties.
• Serve as a primary point of contact for preparing trip itineraries to include documentation for all new reservations, confirming arrival/departure reservations, and confirming ground requirements.
• Resolve issues related to owner account profiles, flight planning, and other special arrangements. Show less

Greater Milwaukee

• Led the delivery of advanced high-level support to customers regarding Collins Aerospace Flight Operations System (FOS) scheduling software, to include engaging with accounts via phone and email to provide 24x7 on-call.
• Conducted the testing of system enhancements… Show more Led the delivery of advanced high-level support to customers regarding Collins Aerospace Flight Operations System (FOS) scheduling software, to include engaging.
• Conducted the testing of system enhancements and deployment of new installs/upgrades; supported development of new software features, services, and data migrations and conversions for FOS data.
• Collaborated with internal engineering to assist with the resolution of system errors and custom development efforts; developedoperating instructions, training materials, videos, and user manuals. Show less

Milwaukee, Wisconsin, United States

Morristown, NJ

• Partnered with and delivered all aspects of support in the operational control of day-to-day aircraft operations, flight scheduling and planning, internal control compliance, and administration of confidential.
• Oversaw flight activities, followed trips from departure through destination arrival, monitored weather and… Show more Partnered with and delivered all aspects of support in the operational control of day-to-day.
• Oversaw flight activities, followed trips from departure through destination arrival, monitored weather and NOTAMs for assigned trips, and adjusted routes, destinations and fuel stops.
• Monitored real-time weather conditions, positioned reports and navigation charts to monitor flight progress, and made any necessary changes to flight plans or pre-determined alternate routes.
• Aligned FAA, TSA and all established corporate compliance standards governing domestic and international flight crew schedules and duties.
• Consistently ensured the ongoing quality training and development of flight staff; served as support to the Baldwin Safety Management Team. Show less

Greater Chicago Area

• Ensured that all flights were properly staffed with a legal flight crew via the assigning of all open flying to qualified flight crew members in accordance to Federal Aviation regulations, pilot contract, and company.
• Partnered with pilots in monthly line improvements and schedule… Show more Ensured that all flights were properly staffed with a legal flight crew via the assigning of all open flying to qualified flight crew members.
• Partnered with pilots in monthly line improvements and schedule management; trip trades, drops and pickups, and absence documentation.
• Assisted with CMS transactions to ensure accurate crew pay, preservation of pilot activity records, and quality assurance in areas including FAR compliance, flight time, qualification data, etc.
• Served as a point of contact for pilot work group in the 24-hour communications center to provide 24/7 support to flight crew members regarding schedule and flight-related issues, sick notices, delay notifications.

Greater Milwaukee Area

• Led the scheduling of crew assignments for international flights via a fleet of five aircraft. Partnered with international trip handling agencies and prepared aircraft for assigned international trips, to include the.
• Communicated with passengers to confirm or modify flights, and adjusted logistics to meet schedules and maximize efficiency.
• Oversaw flight activities;… Show more Led the scheduling of crew assignments for international flights via a fleet of five aircraft. Partnered with international trip handling agencies and prepared aircraft for.
• Oversaw flight activities; actively followed trips from departure through destination arrival, monitored weather and NOTAMs for assigned trips, and adjusted routes, destinations and fuel stops as needed.
• Researched and arranged aircraft, flight crew and passenger support services, including rental cars and hotel reservations, contract fuel arrangements, and domestic and international flight planning.
• Managed all front-office functions to include the oversight of office supplies, scheduling and coordinating meetings and appointments for department managers, and document production and management. Show less

Addison, Illinois

• Delivered all aspects of customer service, dispatching and administration regarding all phases of national/local customer requests for technical service support and life safety systems inspections. Led the.
• Maintained service calls records and escalated issues to supervisors and technicians for reassignment based on… Show more Delivered all aspects of customer service, dispatching and administration regarding all phases.
• Maintained service calls records and escalated issues to supervisors and technicians for reassignment based on workload; consistently met all monthly/quarterly budget and service goals. Show less

Wheeling, IL (KPWK)

• Partnered with and supported the efficient delivery and operational control of day-to-day aircraft operations, flight scheduling/planning, internal control compliance, and administration of highly confidential.
• Calculated fuel required for the safe completion of flight according to aircraft type, distance, maintenance limitations, weather conditions, and minimum fuel requirements prescribed by FAA regulations.
• Monitored real-time weather conditions, position reports and navigation charts to monitor flight progress and make any necessary changes to flight plans or pre-determined alternate routes.
• Aligned FAA, TSA and all established corporate compliance standards governing domestic and international flight crew schedules and duties.
• Consistently ensured the ongoing quality training and development of flight staff; served as supportive professional to Baldwin Safety Management Team.
• Developed and reported accurate and timely details for use by internal tax department; validated flight documentation completion in FOS scheduling system. Show less

Education record

Education record

License

Faa-Dispatch Recurrent Training

Faa-Dispatch Certificate

Professional Development