I oversee the direction, planning, and policy development of Digital Innovation & Operations, Employment & Classification Services: Classification & Research, Talent Acquisition, Pre-Employment; Exams; Position Control; Career Services and other related human resource functions for Covered California. More specifically, this includes setting priorities and full management responsibilities in managing the overall direction, planning, policy development, and workload of human resources programs related to recruiting and hiring, onboarding & offboarding, classification and pay, exams, compliance, and other related human resources functions. I have direct contact with Covered California's Executive Management Team where the information sought, and advice given is sensitive and critical to Covered California’s mission. I serve as a project sponsor for the Human Capital Management (HCM) system (Workday) and oversee and manage the HCM system development and internal change management needed to evolve and transition Covered California through various implementation stages, training, and maintenance and operations phase.

I oversee the Talent Acquisition and Operations team, implementing and managing a recruitment and talent strategy to support Covered California's mission. This includes overseeing, developing, and managing the Covered California's recruitment process in it entirety, forecasting and planning, conducting analysis of metrics and statistical data, and building quality relationships with internal and external customers.

I am responsible for the development and oversight of Covered California recruitment activities to ensure a qualified and talented work force, to ensure exceptional candidate pools, and to ensure that job seekers understand how Covered California is an employer of choice. This work includes recruitment strategy and consultation, pipeline management, personal engagement in the community, career development counseling, budget and analytics management, and social media creation and management.

• Provide coaching and consulting to clients in the sales and claims organizations to maximize the strength of their teams while maintaining accordance with company policies, procedures, and best practices. • Deliver on talent management initiatives, training and development, conflict resolution, and HR projects to help the business achieve their objectives. • Develop current, new, and upcoming leaders by designing and delivering education and training designed to positively impact the careers of others. • Consult with clients and build relationships with distribution leaders to determine position and agency deployment requirements and build an effective recruitment strategy.

Manager 6/2014 - 2/2016Lead Recruiter 12/2012 - 6/2014• Supervise and direct a team of human resource professionals and recruiters responsible for managing the hiring process in support of Financial Services organizations, including the Investment Office, the Actuarial Office, and the Financial Office.• Apply civil service laws and rules related to hiring and develop and implement human resources policies and procedures to facilitate and support hiring laws, rules, and processes.• Perform the most difficult and complex recruitment and hiring assignments. Directly provide ongoing consultation to division managers regarding recruitment difficulties to identify alternatives and solutions• Source active and passive candidates using LinkedIn Recruiter • Utilized strategic partnerships and advertisements to attract a diverse candidate pool• Work directly with the Chief Investment Officer and Chief Operating Investment Officer to strategize recruitments and organizational changes on a monthly basis.• Prepare and analyze ad-hoc reports to track workload, identify trends, and evaluate the effectiveness of recruitment practices.• Make recommendations on policy formulations or interpretations, administrative actions, talent acquisition strategy, and implement recommendations.• Brand and market career opportunities at graduate school and 4-year College career fairs, diversity organizations, and other external entities to attract high-profile candidates.• Developed and implemented a new consultative hiring approach to provide extraordinary customer service. • Developed and launched a Talent Management System through SalesForce for recruitment tracking, vacancy reporting, and pipeline recruiting.• Developed and launched a Talent Management webpage for easy access for hiring managers.• Developed and launched a new employee on-boarding program.

• Created and maintained budget for constitutional medical care to patient-inmates• Analyzed the fiscal impact and feasibility of all budget requests resulting in baseline changes, augmentations, and reductions• Monitored monthly expenditures and conducted Monthly Budget Plan meetings with Executive Medical Staff.• Created and held staff training for yearly budget procedures; presented to entire Fiscal office.

I worked in an award winning management trainee program for the world’s largest rental car company.- Sales expertise- Marketing expertise- Polished customer service skills- Account Management - Management Training- Winner of Star Marketing Award