I am a Care Coordinator with over nine (9) years of experience in data management and record-keeping. While working at my previous company as a Care Coordinator I developed my expertise in Time management, Critical thinking and problem-solving, and Typing accuracy. While growing these skills, I stood out due to my Attention to Detail and Understanding of basic software. My objective is to further apply these abilities, while simultaneously learning new capabilities within the area of work.
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Care SpecialistCare Solace Apr 2022 - Aug 2024United States -
Compliance OfficerTop Flight Llc Feb 2020 - Apr 2021Analyze credit reports and provide feedback which gave the client a tailor-made experience.• Maintained sales reports and met monthly quotas of a steady 3% increase.• Use data metrics to maintain a steady client base which led to our client usage increasing by 1%. -
Technical Support SpecialistStar Technologies / Asus Jan 2018 - Sep 2019Troubleshoot system and network problems, such as Bios rest and driver installations with a 91%success rate.•• Communicating with clients through various channels,(Email, Chat, Social media)• Assist and guide in the installation of computer software and apps (Windows 8 and10)
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Customer Services AgentIbex Global Feb 2015 - Nov 2017Assist with the update of client account information by tracking shipments and purchases.• Analyze and report all fraudulent activities on a client account.• If a refund claim is made analyze if the claim is justified and approve that claim.
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Sales Representative/Product PromoterGk General Insurance - Gki Apr 2012 - Oct 2014Generated leads and closed sales, exceeding $90k in monthly revenue.• Collaborated with the marketing team to develop effective promotional strategies for new products.Negotiating contracts with prospective clients and mainly a business-relationship, while increasing myportfolio with an average of three (3) clients monthly
Terron Maxwell Education Details
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Mona High
Frequently Asked Questions about Terron Maxwell
What is Terron Maxwell's role at the current company?
Terron Maxwell's current role is Care Specialist at Care Solace | Problem Solving, Customer Service Management.
What schools did Terron Maxwell attend?
Terron Maxwell attended The University Of The West Indies, Mona High.
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