Terry Gibson Email & Phone Number

As the Director of Fulfillment at Grove Collaborative, I lead a team of over 200 associates across four distribution centers. I ensure the efficient and timely delivery of sustainable and natural home and personal care products to millions of customers nationwide. With over 15 years of experience in operations management, I have a proven track record of implementing process improvement, cost reduction, quality enhancement, and safety initiatives that align with the company's mission and values.I am skilled at problem-solving, data analysis, team building, and coaching. I have successfully completed multiple projects that resulted in significant savings, increased productivity, reduced waste, and improved customer satisfaction. My recent achievements include reducing order cycle time, increasing inventory accuracy by 20%, and achieving a 99.9% fulfillment rate. I am passionate about creating a positive culture, leadership development, and collaborative work environment that empowers and motivates my team to deliver excellence and innovation.