Terry Bauer

Terry Bauer Email and Phone Number

Director Of Reservations at the Westin New York At Times Square @ The Westin New York at Times Square
270 W 43rd St, New York,NY 10036,United States
Terry Bauer's Location
New York, New York, United States, United States
About Terry Bauer

Terry Bauer is a Director Of Reservations at the Westin New York At Times Square at The Westin New York at Times Square. He possess expertise in front office, hospitality industry, hospitality management, hotels, hotel management and 20 more skills.

Terry Bauer's Current Company Details
The Westin New York at Times Square

The Westin New York At Times Square

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Director Of Reservations at the Westin New York At Times Square
270 W 43rd St, New York,NY 10036,United States
Terry Bauer Work Experience Details
  • The Westin New York At Times Square
    Director Of Reservations
    The Westin New York At Times Square Oct 2019 - Present
    New York, New York, United States
  • New York Marriott At Brooklyn Bridge
    Director Of Reservations
    New York Marriott At Brooklyn Bridge Aug 2017 - Oct 2019
    Brooklyn, New Y Ork
  • New York Marriott Marquis
    Assistant Front Office Manager
    New York Marriott Marquis Oct 2015 - Aug 2017
  • New York Marriott Marquis
    At Your Service Manager
    New York Marriott Marquis Apr 2012 - Oct 2015
    New York Marriott Marquis
  • New York Marriott Marquis
    Front Desk Manager
    New York Marriott Marquis Feb 2010 - Aug 2012
  • Jw Marriott Orlando Grande Lakes
    At Your Service Manager
    Jw Marriott Orlando Grande Lakes Sep 2006 - Mar 2010
    •Supervise Front Desk, AYS, Concierge, Bellstand associates to ensure timely and complete resolution of guest calls and requests.•Implementation and continuation of the Front Office Arrival Process and Service Standards.•Responsible for the Front Office financials including ordering, bill paying, updating checkbook, accruals and ensuring a clean period end.•Assist with the Front Office Manager duties including PNL review, Wage critique and responding to Customer Care inquiries.•Provide guidance, identifying developmental needs and coaching associates to help improve their job knowledge & skills.•Track all guest issues from various sources, report results and identify trends.
  • New York Marriott East Side
    At Your Service Manager
    New York Marriott East Side Sep 2004 - Sep 2006
    •Respond to all GSS Verbatims, soliciting additional guest feedback about their stay and offering services or compensation if necessary.•Communications between Housekeeping & Engineering to ensure all rooms are in working order.•Coordinate between departments list of Top Guests & VIP’s checking in daily.•Created training programs for new Marriott initiatives for Front Desk Associates, Managers, At Your Service Associates and PBX Associates
  • Long Island Marriott Hotel And Conference Center
    Various
    Long Island Marriott Hotel And Conference Center Sep 1998 - Sep 2003
    Worked various departments during 5 years at the propertyRooms Control 1998 - 2000 In charge of blocking guests into designated room types Blocking group guests according to their contract Worked w/Hksp & Engineering daily to ensure all rooms are in working orderIn-House Reservations 2000 - 2002 Worked with Front Desk & Event Managers to put in rooming lists groups; ensuring all group resumes were correct for the front desk; taking reservation when central could not.At Your Service Supervisor 2002 - 2003 Oversee all aspects of the AYS Department on a daily basis Implementing & improving processes to ensure guest satisfaction

Terry Bauer Skills

Front Office Hospitality Industry Hospitality Management Hotels Hotel Management Customer Satisfaction Property Management Systems Hospitality Micros Resorts Rooms Division Revenue Analysis Pre Opening Food And Beverage Manufacturing Procurement Lean Manufacturing Supply Chain Outsourcing Cross Functional Team Leadership Program Management Management Process Improvement Project Management Vendor Management

Terry Bauer Education Details

Frequently Asked Questions about Terry Bauer

What company does Terry Bauer work for?

Terry Bauer works for The Westin New York At Times Square

What is Terry Bauer's role at the current company?

Terry Bauer's current role is Director Of Reservations at the Westin New York At Times Square.

What is Terry Bauer's email address?

Terry Bauer's email address is te****@****ott.com

What is Terry Bauer's direct phone number?

Terry Bauer's direct phone number is +151642*****

What schools did Terry Bauer attend?

Terry Bauer attended New York Institute Of Technology, Suny Farmingdale.

What are some of Terry Bauer's interests?

Terry Bauer has interest in Camping, Cycling, Mountain Biking.

What skills is Terry Bauer known for?

Terry Bauer has skills like Front Office, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Customer Satisfaction, Property Management Systems, Hospitality, Micros, Resorts, Rooms Division, Revenue Analysis.

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