Terry Boatwright Email & Phone Number

Providing departments with schedules weekly based on department and property needsScheduling for multiple departments and positionsAccurately maintaining employees time records for payrollKeeping accurate track of employee’s attendance and providing documentation to departmentMaintaining employees vacation requests and approving based on department.

Responsible for servicing and growing revenue from a block of VIP and VVIP customers worth $153 million annually.Effectively manage RTCM contact strategy ensuring optimal penetration of customer base.Exceeded RTCM penetration goals in 2013Successfully developed positive and lasting relationships with VVIP and VIP guests, learning their preferences and.

Support staffing to VIP Lounge to ensure excellent customer service to our Diamond & Seven Star guests.Consistently delight guests with legendary customer service while balancing the company’s best interests.Set up hotel, restaurant, transportation and special event reservationsPrepare and communicate expected arrivals for external hotels and.

Introduce the Total Rewards program to new and existing guests.Create and maintain guest accounts with accurate information.Greet customers as a company representative.Provide accurate promotion and property information.Review player ratings and issue complimentaries while balancing the company’s best interests.Assist in special events and promotions as.

United States

Oversaw 5 employees to restock the store each night after closing.Stage freight on the floor where it could be easily stocked onto the shelves.Train new employees on company policies and procedures.Maintain an effective team to complete assigned tasks.Spot check to ensure stock was being put into assigned locations.Setting up in store displays.Laying out.

Oversaw 3 employees to ensure the department was neat clean and stocked properly.Received and verified shipments of product daily.Changed layouts as needed for the seasons.Updated pricing on items that were going out of season.Updated and maintained store inventory log.Train employees on company policies and procedures.Processed payroll for the entire team.