SUMMARY OF PROFESSIONAL EXPERIENCE - Quality engineering manager with a strong focus on personnel and process improvement. Years of progressively responsible experience in the fields of software/hardware quality. Responsibilities have included developing quality plans, leading implementation and continuous improvement of processes, measuring and maximizing effectiveness of plans, managing budgets, developing and implementing training and mentoring programs, day-to-day staff supervision and development, regular reporting to corporate management and providing strategic annual planning and forecasting, and asset management.MANAGEMENT SKILLS - Managed teams of 30+ employees. Responsible for interviewing, hiring, performance reviews, professional development, disciplinary actions and staff reallocation planning. My management style is hands-on servant leadership with the goal of coaching and mentoring individuals to facilitate their own personal and professional growth.Advanced written communication skills refined by working with customers, peers and corporate management. Advanced oral communication skills acquired by training customers, distributors and new employees in both formal classroom settings and on the factory floor. Additionally, charged with training employees on software systems, software and DVT testing practices and personal leadership skills.