Customer focused management responsibility driven to deliver smiles to receive smiles. We do not consider ourselves successful unless the customer is smiling. Sure Motion, an offering of Sure Controls, specializes in integrating electromechanical systems to work-in-process operations. We are your single source to design, build, install and service all parts of the electromechanical system – from the servos, actuators and robotics that move the work, to the control panels, user interface, and programming that automate and control the process.Working hand-in-hand with our clients, we deliver solutions that provide:Faster, safer, and cleaner material handlingCost savings and increased throughputMore accurate and reliable equipment

General Management responsibility for engineering team delivering custom engineered solutions to the industrial market. Management responsibility for a team of 13 engineers. This includes three managers and their departments of software, mechanical design, and applications engineering. Directly involved in closing multiple opportunities ranging from $250,000 to $2,000,000 +. Developed and executing strategic business plan structured to take the group to the next level. Business plan financials outline significant revenue and gross margin improvements year over year. Successfully deploying multiple process improvements throughout the department increasing efficiency and reducing operating costs. These include a streamlined quote processing tool, engineering component and software library development, and streamlined product to production process. Developed and implemented visual management tools within team creating proper measurement systems to drive accountability, direction, and focus in the right areas.

Managed $40 million dollar product portfolio and developed a 3-5 year product roadmap. Developed Industrial product roadmap outlining product execution plan to achieve business plan revenue targets. Product roadmap outlined strategy to manage legacy product lines as well as new product development. Management responsibility for a team of 3 product managers. Developed product management role working with industry experts. Drove standardization within product management company-wide. Managed strategic outsourcing initiative to support product development of a core new product. Launched 10+ new products including multiple custom products developed in conjunction with large engine manufactures and original equipment manufacturers. Developed multiple new product management tools. This included a monthly product health report highlighting the major Key Performance Indicators being monitored on each product family. This included tracking product roadmap execution, product revenue, margin, top customers, quality issues, and trends in the industry. Launched a new communication tool rolling out global product webinars.

Work cross-functionally driving product definition capitalizing design and component re-use partnering with engineering. Develop strategic product roadmaps and new product platform definitions working across business units and engineering. Leveraging six sigma methodologies created company-wide prioritization process creating prioritized common input into the product development process driving objective strategic decision making with measurement to track decision success. Guide definition of new product specifications and business plans working across business units with product management.

Responsible for ensuring the global Voice of the Customer as input into current product and new product development within the off-highway market. Aid in direction of product development from the marketing and sales end to ensure the customers’ needs are being met by the product. Draft specifications aiding in guiding engineering development. Develop and improve processes utilizing Six Sigma to improve throughput and communication from marketing to other departments within the organization. Successfully managed the off-highway product roadmap/portfolio including globally launching the company’s next generation display product line comprising of: PowerView 750, PowerView 450, both supported by PowerVision Configuration Studio a PC based development tool.

Lead and manage cross-functional black belt projects focusing on warranty reduction and customer satisfaction following the DMIAC and DIDOV processes. Current potential warranty reduction in excess of $350,000 annually. Solve large company wide problems using six sigma methodologies. Act as a liaison between the Service department and engineering department. Collect data from all branches of the distribution network to determine developing product issues. Once an issue is defined and identified the required data is analyzed and presented to engineering to aid in the corrective action process. Develop new processes for collecting data from the field to begin considering potential warranty issues prior to them becoming an ensuing issue. Develop customer service inquiry databases for collection of customer issues. Facilitate cross-functional meetings to document current and future state processes. Conduct marketing analyses and develop customer relations.

Answer customer inquiries on a daily basis via email and telephone. Customers first point of contact to the factory allocating the appropriate resources to respond.Directly managed implementing a remote monitoring platform. From theory to developing a business plan for recommending how the company should utilize remote monitoring. Developed a cross-functional business solution to bring service, engineering, marketing, and sales working close together. Managed a project from start to product release developing a simple display panel for field operators to comunicate with an engine. Trained personnel world-wide on engine control system. From a general over-view to troubleshooting live engines running in the field. Traveled to numerous locations promoting product while conducting marketing analyses.

Analyzed vibration data collected in the field on various HVAC equipment and generated formal reports with overall machine condition and recommendations based on vibration data, coolant analyses, and oil analyses. Based recommendations off analyzing trending of historical data. Worked extensively on database conversion, implemented group processes for database conversion. Conversion spans 16 years of paper documents. With the purpose of helping develop an automated report generating system for equipment analysis. Supported field technicians regarding data collection, data uploading and overall machine problem recommendations. Vibration data collected with SKF Condition Monitoring equipment. Familiar with all software and hardware associated with the microlog.