Desktop Support Services
CurrentSupport of hardware and software for UHG, a Fortune 500 company with over 168,000 employees in 21 countries. Part of a large team supporting Microsoft Office 2010 products including Outlook, Adobe products, Lotus Notes, Cisco Jabber, IBM Personal Communications, Snagit and many United Healthcare proprietary software packages. Remote support of employees international. Support hardware support for two local offices in TX: one office has 800+ users and the other office has 250+ users. Also support for a fast growing number of telecommuters.