Terry Clay

Terry Clay Email and Phone Number

Operations Manager at Rentokil Initial @ Rentokil Initial
camberley, surrey, united kingdom
Terry Clay's Location
Greater Sacramento, United States
Terry Clay's Contact Details

Terry Clay personal email

n/a
About Terry Clay

Operations Manager with many years of experience in planning, developing and implementing successful business practices with a focus on Customer Service and Retention.

Terry Clay's Current Company Details
Rentokil Initial

Rentokil Initial

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Operations Manager at Rentokil Initial
camberley, surrey, united kingdom
Employees:
7046
Terry Clay Work Experience Details
  • Rentokil Initial
    Operations Manager
    Rentokil Initial Aug 2020 - Present
    Sacramento, California, United States
  • Golden West Betterway Uniforms, Inc.
    Sales Operations Manager
    Golden West Betterway Uniforms, Inc. Aug 2019 - Apr 2020
    Oakland, California, United States
    Oversight for all Sales and Route Operations, including fleet maintenance
  • Eco-Service
    Western Region Market Manager
    Eco-Service Jul 2018 - May 2019
    Berkeley,Ca
    As Regional Market Manager my responsibilities included the overall oversight and direction of all operations within the Western United States; locations included Berkeley and Sacramento, CA., Portland, OR., and Seattle, WA. Servicing multiple clients, BMW's ReachNow Ride Share and Car Share Programs, AAA's GIG Car Share Program and Envoy's Electric Car Share Program; each unique in nature, requiring customized app based service plans and staffing levels to meet their needs.* Ride Share Operations included a team of 150 managers, coordinators and drivers operating within the greater Seattle, WA area providing ride share services for ReachNow's members* Car Share Operations included a team of 40 coordinators and field techs operating in Seattle, WA., Portland, OR., Berkeley and Sacramento, CA., providing strategic fleet realignment, Eco-friendly waterless cleaning solutions and light vehicle maintenance vendor coordination
  • Doubletree By Hilton Sacramento
    Supervisor - Concierge / Transportation
    Doubletree By Hilton Sacramento Apr 2013 - Jun 2018
    Sacramento, California Area
    Supervised 10 representatives that provided 24 hour / 7 Day a week Guest Assistance for a property with 444 Guest rooms, 3 Grand Ball rooms with Convention Center amenities. Responsibilities included Meet and Greet upon arrival and departure, Luggage assistance, Event Logistics and Planning, Entertainment, Transportation and any other assistance Guest may be in need of to make their stay as enjoyable as possible. Staff recurrent training for Emergency Evacuation Response, Certified CPR and Class B drivers license with Passenger Endorsement and Medical DOT Physicals; responsibilities also included maintaining DOT maintenance records for a fleet of 6 Shuttle vehicles.
  • Ameripride Services
    Service Center Manager
    Ameripride Services Oct 2009 - Mar 2013
    Hayward, Ca
    Responsibilities included the Supervision and Direction of 3 Service Managers that were responsible for 12 Route Service and Sales Representatives servicing the Bay Area, including Oakland and San Jose CA. Reviewed and Analyzed the Financial and Service Performance data daily in an effort to streamline cost and maximize revenues. Implemented effective route optimization guidelines to ensure cost efficient routing and consistent service levels; led Recurrent Sales training for both Retail Rental and Catalog Direct Sales products. Negotiated new accounts and renewed existing accounts to increase account retention.
  • Aramark Uniform Services
    District Manager
    Aramark Uniform Services Aug 2006 - Sep 2009
    San Jose, Ca
    Responsible for the Largest revenue generating district in the Bay Area (Silicon Valley) that required 7 days a week service for fast pace, high profile clients. District required 8 Service Route Salesmen to service accounts such as Google, Facebook, Siemens and NASA Aeronautics. Reviewed and Analyzed each routes Financial and Service Performance data daily in an effort to streamline cost and maximize revenues. Implemented effective route optimization guidelines to ensure cost efficient routing and consistent service levels; led Recurrent Sales training for both Retail Rental and Catalog Direct Sales products. Negotiated new accounts and renewed existing accounts to increase account retention.
  • Hertz
    Branch Manager - Multiple Locations
    Hertz May 2004 - Jul 2006
    Modesto, Ca
    • Managed a team of 4 Branch Managers, 5 Assistant Managers and 20 Sales and Service Representatives. • Managed expansion and development initiatives in multiple locations within the Central Valley.• Focused Marketing Strategy - Suburban Growth through Insurance Replacement• Led sales forecasting, market trend evaluation and segment strategies. • Negotiated prices, terms of sales and service agreements. • Developed and implemented value-added strategies for incremental sales to increase profitability.• Designed the financial model for a new business unit.
  • Dollar Thrifty Automotive Group
    Airport Manager
    Dollar Thrifty Automotive Group Oct 1995 - Apr 2004
    San Francisco, Ca
    • Managed a team of 4 Station Managers and 100 Sales, Service and Maintenance Representatives. • Established operational objectives and work plans and delegated assignments to subordinate managers.• Focused Marketing Strategy - Increase Profitable Market Share through Leisure & Corporate clients.• Prepared and Presented program Operating Budgets, P&L Statements and other financial performance reports to Executive Team. • Led sales forecasting, market trend evaluation and segment strategies.• Maximized revenues in several programs by implementing creative sales training techniques.• Planned and directed staff training and performance evaluations.

Terry Clay Skills

Operations Management Human Resources Business Development New Business Development Sales Management Customer Service Transportation Management Marketing Management Management Leadership Training Sales Customer Satisfaction Customer Retention

Terry Clay Education Details

Frequently Asked Questions about Terry Clay

What company does Terry Clay work for?

Terry Clay works for Rentokil Initial

What is Terry Clay's role at the current company?

Terry Clay's current role is Operations Manager at Rentokil Initial.

What is Terry Clay's email address?

Terry Clay's email address is te****@****ces.com

What schools did Terry Clay attend?

Terry Clay attended Blue Ridge Community College.

What are some of Terry Clay's interests?

Terry Clay has interest in Interest Include, Water And Snow Sking, Football, Nascar Racing, Baseball, Basketball, Golf, Fishing.

What skills is Terry Clay known for?

Terry Clay has skills like Operations Management, Human Resources, Business Development, New Business Development, Sales Management, Customer Service, Transportation Management, Marketing Management, Management, Leadership, Training, Sales.

Who are Terry Clay's colleagues?

Terry Clay's colleagues are Aleksandra Łęga, Manuel Jesús Mora Peralta, Aulia Alfin Gunawan, Haikal Prima Fadholi, Ruth Jones, Trevor Bingham, Ibrahim Ayvaz.

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