Terry Davis Email & Phone Number

Hopkins, Minnesota, United States

Lead Support Technician.https://www.edcoproducts.com/

Hebron, Kentucky, United States

Level 1, 2 and 3 technical support for onsite employees and sales employees.Active Directory administration for account creation.Server administration.Network administration.

Minnesota

Level 1, 2 and 3 technical support for onsite employees and sales employees.Active Directory administration for account creation.Server administration.Network administration.

Plymouth, Mn

Level 1, 2 and 3 technical support for onsite employees and sales employees.Active Directory administration for account creation.Server administration.Network administration.

3544 Winnetka Ave N

Manage staff, sales and inventory at retail store.

Greater Minneapolis-St. Paul Area

Provide technical support to clinic staff.Assist IT Manager with configuration, installation, and management of network infrastructure.Research and test new healthcare technologies. Support Heidelberg Spectralis OCT and Topcon FA cameras.Other duties as assigned...

Wayzata, Mn

Managed six technicians for Windows 7 migration at United Bank of SwitzerlandPrioritized and assigned migration tasks to technical groupResolved escalated issues from managed techniciansActed as primary point of contact executive level end users

Apple Valley, Mn

Provided ongoing level 2 and 3 desktop support.Responsible for OS and application patch testing and deployment.OS image creation and deployment.Active Directory administration

St, Paul, Mn

Provided ongoing PC (Level 1, 2 and 3) support for internal and external Microsoft Windows XP Professional clients.Managed network infrastructure including Windows Server 2000 / 2003, DNS, DHCP, Active Directory, File and Print Services, Microsoft Exchange, Microsoft SharePoint Services, WSUS, SMS2003, Microsoft Windows SQL Server 2005, ArcServ Backup, SonicWall VPN, MacAfee Antivirus Enterprise Edition, Citrix, Sonic Firewall, Custom IVR and Call Center applications.Web administration, including IIS services, publishing code to Dev, QA, and Production web servers for software developers.

Burnsville, Mn

Designed, documented, configured, implemented and managed entire Windows based network, Servers, workstations, routers, switches, and firewall.Provided all ongoing support at all levels for end users (Level 1, 2 and 3)

Eagan, Mn

Responsible for resolving end user technical issues (Level 1, 2 and 3) via phone and email for over 1,200 clients. Installation and configuration of servers and workstations at new client offices. Onsite visits to clients to resolve hardware issues with Compaq and Dell laptops and desktops. Installing and supporting large wireless WANs (802.11g) and VPN connections on remote Compaq/HP and Dell laptops, for clients.Provided purchase, setup, and support for Blackberry, Blue Tooth and Palm Technologies for more than 50 executives of supported companies.