Terry E Raper Email & Phone Number

Milpitas, California, Us

Minneapolis, Mn, Us

As a Field Service Engineer, I lead projects that improve quality control operations at clients’ worksites by deploying, maintaining, and repairing spectral imaging devices used to maintain product quality. I also completed detailed analyses of equipment to identify technical problems and to complete repairs and coordinate the training of new staff members in quality assurance processes and equipment use methods. I am proud of completing repair projects that returned 90% of units to work without exceeding budgets or time constraints. Additionally, I reduced company costs by up to $50,000 by completing on-site specialty repair projects.

Washington, Dc, Us

When I was an Emergency Dispatch Supervisor, I responded to emergency communications by planning and deploying emergency services. I also provided guidance for emergency response operations focusing on deploying resources efficiently and safely and maintained department operations, including leading teams and implementing operational performance management methods. In addition, I cultivated a working environment that promoted calm minded, rational thinking in tough situations, which saved lives.Some of my notable achievements included: ● Led a team of 10 Masters-at-Arms, creating an efficient and effective team with proven leadership methodologies. ● Reduced operational costs by up to $10,000 by streamlining operations and removing the need to hire more personnel

Washington, Dc, Us

As a Communications Operator, I managed communications between deployed vessels and the command structure in the region, focusing on information security, facilitating operations, and logistical support. I also successfully maintained security protocols resulting in secure communications across the area of operations and implemented quality control methods to improve performance and maintain compliance with organizational communication guidelines.

Washington, Dc, Us

I served in various technical and leadership roles on U.S. Navy vessels and in maintenance facilities, and I implemented programs to improve team performance and contribute to operations by successfully completing assignments while ensuring high-quality outcomes. I consistently mentored and trained junior staff members in leadership and job-specific roles as needed to improve crew performance. Furthermore, I successfully completed the repairs for a U.S. Navy vessel while underway to prevent mission cancelation and diagnosed and repaired the problem quickly to allow the vessel to continue operating without stopping for repairs. Here, I coordinated the repair of a $1 million periscope system while underway, allowing the vessel to complete the mission and collect vital intelligence for national security. I also facilitated the successful completion of the mission, resulting in the crew receiving the Presidential award for the quality of the intelligence that was collected.