Terry E. Thomson Email & Phone Number

Direct and manage the Supplier Quality Assurance Group, including supplier audits, PPAP submission(s), supplier quality program evaluations, and ongoing supplier product quality.Establish, maintain, and control the policies in the Supplier Quality Management Department. Coordinate daily activities of the Supplier Management Department. Direct and follow-up on supplier related issues found at receiving and track the resolution with suppliers. Make supplier visits for audit and evaluation on an ongoing basis and to review supplier quality programs via audit, evaluation, gap audits, and documentation for qualifications to supply new products.Work close with the Quality & Product Engineering Managers to enhance all supplier performance levels. Work with the Product & Manufacturing Engineering Managers to define new and ongoing product designs to suppliers and customers. Responsible for core team support on new part and procurement of products from suppliers. Maintain frequent contact and open dialog with all departments on material and product issues associated with ITA suppliers. Develop and maintain supplier rating system utilizing all quality-related information. Review all department Associates job performances in accordance with established merit program guidelines.

To develop and implement systems to ensure products or services are designed and produced to meet or exceed customer requirements and expectations (APQP). The Quality Engineer is part of a cross-functional team with other business and engineering disciplines. Establishes the principles of product and service quality evaluation and control for the system. Provides independent oversight and review of the project deliverables throughout the lifecycle.

Medford, Us

Accountable for multi site (6) Quality Operations while implementing controls necessary to achieve a consistent and reproducible process for new and existing parts/products..Establish and maintain procedures to ensure purchased and manufactured products conform to specified requirements. Troubleshoot and solve supplier, internal and customer quality issues.Participate in Quality Audit teams for internal and external audits and assisting in meeting contractual requirements while implementing corrective and preventative actions to sustain performance.Assist in developing a culture and pride in workmanship and first time quality while providing statistical evaluations and grass roots training as required. Support in evaluating and selecting suppliers while leading supplier audits and qualification involving Engineering, Marketing, and Purchasing support.

Farmington, Ct, Us

UTC Aerospace (formerly Goodrich and Decrane Aerospace) – Peshtigo,One of the world’s largest suppliers of technologically advanced aerospace and defense products* Oversee all Quality & Customer Service operations including tracking and reporting performance metrics and customer program progress. Develop action plans to close the gap(s) on under-performing objectives.* Accountable for departmental performance tasks and assignments to quality staff including FAI’s, performance metrics, training objectives and requirements established by UTC Aerospace.* Report monthly plant and customer performance reports and goals at management review meetings. Develop and maintain performance metrics and review for trends. Proactively address sub-standard performance through tracking metrics, RAIL’s, DIVE’s and PNCP, FMEAS and process FLOWS improvements.* Management Representative, Certified Internal Lead Auditor (Plexis) for ISO-AS9100* Develop customer service data and metrics to analyze trends for product and service improvements to better meet customer expectations.* Assist in troubleshooting with customer product related issues and recommended solutions to resolve nonconformities.Key Accomplishments:* Successfully reduced warranty costs (savings of $304K) by implementing corrective actions, implementing preventative measures and using the DIVE process (Define, Investigate, Verify, Ensure)* Reduced the total cost of poor quality (COPQ) by $196K through process and product improvements.* Reduced defects through corrective/preventative action tools resulting in a PPM reduction from 10,045 to 1,169 over a 12 month period* Implemented automotive tools such as FMEAS, process flows and control plans to provide tools to monitor the flow and process of materials * Implemented detailed work instructions and quality check list so assembly operators can utilize visual aids to improve product quality.

A Tier1 automotive supplier metal stamping, welding, ecoat paint* Managed a staff of 7 employees in the quality department. Responsible for all quality operations and provided support on ISIR’s PPAP’s and capability studies. Supported several successful product launches and participated in the approval of inbound product. Position required extensive international travel.* Implemented a supplier performance & cost recovery system to gage & track product quality* Provided leadership to improve quality through the supply chain by working closely with the supplier network to ensure their vision and goals aligned with EWI's.* Performed numerous on site supplier reviews-audits and provided leadership on product/system improvements to support EWI's requirements.

Glenview, Il, Us

A Tier1 automotive supplier of injection molding production and top coat painting* Managed the daily quality operations of the Release Systems Division for injection molded automotive Door Handles. Ensured they were made to the exact tolerances, specifications and color match for interior and exterior applications. Managed 6 employees in the Quality department. Accountable for PPAP’s and associated documentation completed on time and complete per contract.* Served as the Management Rep and successfully lead the company to become QS9000 certified* Awarded two Gold Penta Star awards for supplier excellence in 1997 & 2000 from Daimler Chrysler

Wood Window & Door ManufactureQuality Assurance Training Specialist (1993-1995)Quality Specialist (1989-1993)Production Specialist (1986-1989)

Machine Setup-Fabricator

Bs In Business Management

Certified Lean Six Sigma Yellow Belt, Lean Six Sigma

Aas, Business Management

Certificate In Independent Business Management, Business, Management, Marketing, And Related Support Services

Education record