Terry Emerson Email and Phone Number
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Terry Emerson phone numbers
Driven, passionate and results oriented leader focused on delivering a world class Customer Experience in a Teammate friendly environment. Driver of process with extreme attention to quality of work through recruiting, training and retaining the best talent. If there is one key to success operating a profitable business it is this, the quality of people we surround ourselves with is everything. I have worked alongside some great ones who were intricate in building my sales driving, recruiting, coaching, and leadership skills.My specialty is to be the decision maker when the stakes are highest. My track record shows a penchant for decisiveness and ability to make the right call when action is needed.I am an avid manager, mentor, and coach creating order out of chaos while driving profitability and high moral.My energy levels are off the charts.
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Chief Executive OfficerMammoth HoldingsKansas City, Mo, Us
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Senior Vice President OperationsExpress Oil Change & Tire Engineers Apr 2018 - PresentBirmingham, Al, UsLead & support Vice Presidents, Directors, and Store Managers to build & develop elite teams in a healthy competitive environment to successfully execute our Mission & Vision within the frame work of our Organizations Core Values across multiple Regions in the United States. -
Senior Vice President Of Tire OperationsExpress Oil Change & Tire Engineers Jun 2017 - Apr 2018Birmingham, Al, Us
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Vice President Of OperationsExpress Oil Change & Tire Engineers Nov 2015 - Jun 2017Birmingham, Al, UsLead talented Regional Vice Presidents, Directors and Store Teammates to deliver an exceptional customer experience to Automotive tire/repair customers in a growing number of markets across the Southeastern United States. Currently located in Birmingham, AL, Charlotte, NC, Huntsville, AL, Tuscaloosa, AL, Mobile, AL, Baton Rouge, LA, Lake Charles, LA, Columbus, GA, Jackson, MS, & Savannah, GA.
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Regional Vice PresidentTbc Corporation Oct 2014 - Nov 2015Palm Beach Gardens, Fl, Us• Consults regularly with the Automotive Operations Vice President and District Auto Managers to provide guidance and expertise to help resolve escalated problems and identify opportunities for improvement• Meets and exceeds region's sales and profit plans• Models and cultivates Automotive mission and team promise statement• Communicates field requirements and requests to Store Support, ensuring effective delivery of solutions• Provides training, coaching, and motivation to District Auto Managers to provide the highest level of expertise, professionalism, and management skills necessary to successfully run the business• Ensures that District Auto Managers are developing a high performance, customer-focused team -
District ManagerBridgestone Nov 2012 - Oct 2014Nashville, Tennessee, Us• BSRO’s 2013 Most Improved District (Profit Per Store)• Improved CRI position .29 through accountability & coaching Customer Initiatives• Lead a 20 Store Team to a Record Profit Improvement in 2013• Won multiple Trips & Awards in 2013, including the Top CFNA District Improvement Leader• Increased Rubber Sales by 7% & Service Sales by 9.4% in 2013• Lead the Tires Plus Zone with the top Service Margin while limiting Service Payroll expense • Lead the Tires Plus Zone with the highest average Audit Score first half to date 2014• Work with Peer District Managers to increase their profitability & recruiting abilities -
Asst District ManagerBridgestone Dec 2011 - Nov 2012Nashville, Tennessee, Us• On the 2012 Teammate Surveys our District scored #1 in the country in two key categories: Service Capability Improvement & Emotional Engagement Improvement• Successfully opened 3 new locations to bring the Baltimore District to 34 stores.• Sales driver!! I had personal accountability for all sales events and challenges which resulted in a $1.5 million dollar rubber sales improvement. • Improved CSI position 25 places through constant coaching and focus on the BOSS initiative.• Used extensive recruiting abilities to fill the District with high potentials and college graduates. • Engaged CEMTS through contests and individualized daily reporting. Promoted 5 CEMTS to become Store Managers in 2012.
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Human Resources: Recruitment, Development, Retention ManagerBridgestone Jul 2011 - Dec 2011Nashville, Tennessee, Us• Recruited high potential teammates through job fairs, internships, and tech schools. • Worked with Districts to design a more effective candidate selection process. • Supported our Districts with engagement programs for our 2nds and 3rds. • Studied EEO standards, policies, and procedures • Pioneered a new recruiting strategy and behavioral interviewing process.
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Customer Service Education Specialist - Project ManagerBridgestone Aug 2009 - Jul 2011Nashville, Tennessee, Us• Travelled nationwide to work closely with Corporate, Zone, District, and Store Teammates to launch and sustain BSRO’s Integrated Store Operational Standards • Coordinated, scheduled, and oversaw contractors, management, and retail teammates to ensure projects were completed to exceed company expectations with regard to both time and money• Member of the Bridgestone Retail Operations company Standards Sustainment Committee • Regularly acted as the key-note speaker for company initiative seminars • Responsible for training new CSES’s from across the Nation• Created multiple streamlined and highly efficient ISOS programs adopted Nation wide
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Automotive Center General ManagerBridgestone Nov 2006 - Aug 2009Nashville, Tennessee, Us• Lead all aspects of Store functions including marketing, payroll, recruiting, and operations• Grew car count 6 cars per day by delivering a World Class Boss Experience • Lead my Team to a record profit improvement• Recruited, hired and developed over 30 Teammates including 5 Store Managers and 1 Assistant District Manager • Hold a still standing record from November 2008 for Tire Units sold in a single month
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Store ManagerGamestop Jul 2004 - Nov 2006Grapevine, Texas, Us• Drove all Store aspects including recruiting, marketing, hiring, scheduling, operations, payroll, and inventory control • Designed merchandising cash wrap set-ups utilized District wide• Lead 12 peer Stores through meetings, conference calls, and regular visits• Opened two new Store locations and assisted with set up, staffing, marketing, and operations• Managed Profit and Loss Statement and grew revenue and profits every fiscal year
Terry Emerson Skills
Terry Emerson Education Details
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Park UniversityGeneral -
Park UniversityComputer Science Management
Frequently Asked Questions about Terry Emerson
What company does Terry Emerson work for?
Terry Emerson works for Mammoth Holdings
What is Terry Emerson's role at the current company?
Terry Emerson's current role is Chief Executive Officer.
What is Terry Emerson's email address?
Terry Emerson's email address is te****@****orp.com
What is Terry Emerson's direct phone number?
Terry Emerson's direct phone number is +156138*****
What schools did Terry Emerson attend?
Terry Emerson attended Park University, Park University.
What are some of Terry Emerson's interests?
Terry Emerson has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, I Am An Avid Sports Enthusiast, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Terry Emerson known for?
Terry Emerson has skills like Training, Customer Satisfaction, Leadership, Team Building, Sales, Recruiting, Profit, Customer Service, Retail, Inventory Management, Management, Customer Retention.
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