Terry Fortune Email and Phone Number

• Orchestrated workflow for team CNA’s, RN’s, MSW’s, and CH’s• Reviewed and completed tasks within agent summary report• Coordinated notes in HCHB system, and maintained clinical schedules• Oversaw admission documentation with attending physician/medical director CTI and orders for admission• Tracked DME and medical supplies• Logged physician orders, and ensured proper documentation for change in level of care• Communicated effectively with members of IDT, patients, families, and the community• Assisted PCMs with pre- and post-IDT activities, including agendas, and updated patients’ plans of care• Managed a team of up to 21 aides and 120 patients on a daily basis• Routinely orchestrated daily visits between CNA and patients, also oversaw weekend and holiday schedules• Conducted interviews, hiring and training process of staff• Managed staff payroll, and vendor billing, assisted in processing contracts• Routinely communicated with patient and family• Troubleshot patient concerns• Monitored and maintained employee vital records• Recorded and monitored attendance, vacation and shift day records• Scheduled and attended meetings• Promoted and maintained a professional, knowledgeable, reliable staff to represent the VNA

• Managed a team of 30 aides• Routinely orchestrated daily visits between CNA and patients• Visited contracted facilities to promote and deliver patient care items• Ordered patient supplies for supply room and assisted living facilities• Recorded and duplicated staff meeting minutes• Submitted CNA payroll to Office Manager on a timely basis• Troubleshot CNA facility concerns in a professional manner• Interviewed and hired CNA staff• Recorded and monitored CNA attendance and vital records