Terry Jabbour Email and Phone Number
I was born in Zahle-Lebanon, grew up in Cuyahoga Falls, Ohio and was raised by an entrepreneurial family which gave me the drive and determination to succeed and lead. I volunteer regularly and have a passion for learning, teaching, and helping others.I am a C-level Human Capital professional and Military Veteran with over 34 years of verifiable success as a coach, mentor, and Leader with experience in Human Resources, Talent Acquisition, Project program Management, and Career Coaching. Principal advisor to executive leadership for all areas of talent acquisition and entrusted with a Secret (SCI) Security Clearance.I love my job! I go out of my way to ensure others have the resources and information to make informed decisions about their careers and to ensure everyone is treated fairly. I have owned/operated a bar/restaurant, helped manage a Men’s Clothing and Dry Cleaning, worked as a Motorcycle Technician, raced motorcycles, remodeled homes, worked as a seamstress, and love woodworking and crafts. Featured in Smart Business “Family Affair” article (Akron/Canton) 2001 for previous business “The Double Olive Bar & Grill” owned/operated 1998-2009.I have traveled to Germany, Lebanon, Iraq, Kuwait, Costa Rica, Mexico, Guatemala, and Canada.
U.S. Army Transformation And Training Command
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Director, Human Capital Management | T2Com | Strategic Talent InitiativesU.S. Army Transformation And Training CommandCuyahoga Falls, Oh, Us -
Director, Human Capital Management | U.S. Tradoc Senior Reserve Component Command Career CounselorUs Army Tradoc Aug 2023 - PresentFort EustisServe as the Director, Human Capital Management on all aspects of the Reserve Component Retention Program. Provide program management for the transition of the U.S. Army Training and Doctrine Command (TRADOC) consisting of four Army Training Centers, three subordinate Commands, 10 Centers of Excellence (COEs) in every state and the four territories across the nation. I train, mentor, and maintain operational supervision of over 29 Active Guard Reserve full time National Guard and Army Reserve Career Counselors, 10 Reserve Officer Career Counselors (ROCCs), and five Guard Strength Enhancement Program (GSEPS) civilians. I coordinate actions for the management and utilization of retention personnel, interpret policies and regulations, publish and disseminate retention objectives, plan and conduct retention training and briefings, and am a liaison with the Headquarters, Department of the Army G-1, National Guard Bureau, Office of the Chief of the Army Reserve, United States Army Reserve Command, and Human Resources Command. I manage over $239,000 annual retention budget and plan and conduct site visits, staff assistance visits, and command inspections. -
Director Of Workforce Management | Operations Branch Sergeant MajorU.S. Army Reserve Careers Group (Arcg) Jul 2021 - Aug 2023Fort Knox, Kentucky, United StatesI managed the workforce planning, operations, employee relations, training, risk management and compliance programs for the organizations work force consisting of 13 geographically dispersed Battalions with more than 2,000 personnel who supported over 35 major subordinate organizations throughout the Army Reserve. I maintained operational oversight of the headquarters staff consisting of 40 senior noncommissioned officers. I prepared, reviewed, and updated all policy and oversaw the coordination of the command’s annual training, quarterly training briefs, and additional training workshops and symposiums. I executed professional development and annual training requirements for the organization. And I provided oversight for all force structural changes and career development for all assigned non-commissioned officers. I accomplished this by providing direction, purpose, and oversight to 13 senior advisors.Major accomplishments in this role include:• Maintained information flow between headquarters and 13 organizational leadership which enabled executive decision making.• Collaborated with stakeholders and oversaw the restructuring of 2,000 personnel with over 210 office spaces for change management plan.• Plan, coordinate, and facilitate military training and readiness for over 2,000.• Developed word documents, excel spreadsheets, and power point presentations to facilitate organizational training and decision making.• Assisted with the write up of the Army Reserve Retention three-year plan, “The Road Ahead”, utilized by all Army Reserve Career Counselors and leadership.• Managed the life cycle management for Career Counselor specialty concerning job specification, professional development, and regulations and policy. -
Executive Manager | Senior Advisor | Battalion Sergeant MajorU.S. Army Reserve Careers Group (Arcg) Jul 2020 - Jul 2021Fort Snelling, MnServed as the Chief Enlisted Advisor/Battalion Sergeant Major on all retention and transition programs to the director of the organization and stakeholders throughout a six-state geographical location supporting over 16,000 personnel. Managed and coordinated reenlistments, Warrant Officer, Officer Direct Commission, and Individual Ready Reserve (IRR) to Selected Reserve (SELRES) transfer programs. I managed the human capital workforce development, planning, training, operations, employee relations, risk management, and compliance programs for 150-staff members with a fiscal responsibility of $300,000 annually. I was able to accomplish my tasks by providing purpose, direction, and motivation.Major accomplishments in this role include:• Increased organization level training which accelerated the professional development which led to being recognized as the #1 of 13 organizations within the Division for three straight quarters, ending the year as #2 of 13, despite being one of the smallest commands within the Division.• Created a social media page which created a presence for the retention program and for the entire post.• Developed an exchange mentor-ship program that was adopted by other commands.• Developed a recognition program to recognize and induct members for their hard work and accomplishments to the organization, creating traditions, camaraderie and esprits de corps. • Transformed the organizations structure after identifying significant deficiencies which enhanced the overall functionality of the organization, minimizing shortfalls with personnel transitions by using strategic leadership.• Shared best practices for retention success in a fast-paced workforce, encouraging other organizations to adopt same practices to be successful. -
Executive Leadership School | Student UsasmaThe Nco Leadership Center Of Excellence And Sergeants Major Academy Jul 2019 - Jul 2020Fort Bliss, TxStudent USASMA -
Executive Manager | Hrc-Reserve Component Transition Branch Sergeants MajorUnited States Army Human Resources Command Aug 2018 - Jul 2019Fort Knox, KentuckyProvided support to 200 career counselors located at 48 geographical locations across the U.S. to include Europe and Asia. Developed and maintained retention database that showed accomplishments, depicted trends, identified errors, and streamlined business practices for the organization. Researched and responded to congressional inquiries and Army Inspector General Complaints. I planned, prepared, and executed quarterly training and was Liaison to all transitioning active component Soldiers. Responsible for all personnel and movement within the organization.Major accomplishments in this role include:• Developed a massive purchasing project for recruiting and publicity items that reduced the time required for purchasing and saved the Army nearly $45,000.• Partnered with the Recruiting and Retention College to develop a new Officer Career Counselor course to enhance the officer transitions.• Created an interactive forms processing guide to assist career counselors with reenlistment/enlistment/extension documents, reducing error rate by 90% for over 6,000 personnel in one year.• Made changes and updates to all movement within the organization and retention program ensuring installations were properly staffed and supported. -
Hrc Rct Sr Operations NcoicUnited States Army Human Resources Command Feb 2018 - Aug 2018Fort Knox, Kentucky -
Hrc-Rct Usar Plans And Policy/MarketingUnited States Army Human Resources Command Aug 2016 - Feb 2018Fort Knox, KentuckySenior Reserve Component Career Counselor (RCCC) Policy Manager NCOIC for a two star command; provide daily support to over 170 AC, USAR and ARNG Command Career Counselor's located at over 48 two, three and four star commands; the program administrator and expert technical advisor to the chief, transition branch and branch sergeant major on all aspects of the Army retention program regarding the enlistment/transfer of active Army Soldiers into the reserve component (RC). Under the direction and supervision of the branch sergeant major.o Communicate with ARNG-G-1, USARC-G1, and HQDA-G1 on a regular basis to review any policy changes and attend all policy review boards to actively participate in policy development that affect the RC transition program; Coordinate with incentive managers from ARNG G-1, USARC-G1, and HQDA G-1 for the implementation of incentives relative to Soldiers transitioning from the active component (AC) to the RC; Supporting all federal and state regulatory policy matters in a manner consistent with the RC transition branch's goals and priorities; Develop policy guidance on matters relevant to the mission of the RC transition program and facilitating the resolution of policy issues that arise relative to regulatory guidance; Conducting policy analysis of pending and prospective regulatory proposals to determine impact on the RC transition program; Monitor mission trends and changes that may impact the mission, priorities, and goals of the RC transition program and collaborating on the development of strategy to effectively influence outcomes; Ensure proper management of Accessions Distribution Center (ADC) user accounts and maintaining all user request forms and account numbers; Monitor Selected Reserve Incentive Program (SRIP) exceptions to policy and requests; Participate in HQDA level meetings and recommending policy changes to senior Army leaders; Advise Reenlistment/Reclassification System (RETAIN) manager; Marketing for USAR -
Senior Reserve Component Career Counselor/Operations NcoAmerica'S First Corps (I Corps) Mar 2015 - Aug 2016Joint Base Lewis Mcchord, WaAdministering daily operations of the commanders Reserve Component (RC) enlistment/transfer responsibilities within the Army retention program (ARP); Update commander and command sergeant major on RC readiness posture of the organizational ARP and compliance with ARMY G1 and higher headquarters regulatory guidance; Exercise operational supervision over subordinate RC transfer and enlistment programs and personnel; Maintain and publish statistics on ARP eligible, missions, and accomplishments; Prepare and conduct formal training for subordinate retention personnel; Coordinate briefing's providing current RC information to all leaders and Soldiers; Conduct quarterly inspections of subordinate unit retention programs; Operate the Reenlistment/Reclassification System (RETAIN); Generate automated reports as required by higher headquarters; Drafting and executing support agreements; Address maintenance and repair of all computer hardware, software, communications systems, facsimile machines, shredders, and copiers; Assist the commander in developing, implementing and maintaining an effective Army retention incentive awards program -
Area LeaderArmy Reserve Careers Division Jun 2012 - Feb 2015Hattiesburg, Mississippi AreaSupervise, manage, and evaluate the performance of several Army Reserve Career Counselors (ARCCs) geographically spread out in the whole state of Mississippi covering roughly 48,434 square miles containing multiple troop program units (TPUs); Subject matter expert on all retention matters; Manage area retention missions, tracking accomplishments statistics, providing leadership, mission-essential task list (METL) training, production management, quality control, and mentoring, coaching, and guiding subordinate ARCCs that support TPU Soldiers; Foster relationships and liaison with command leadership of supported TPUs, regional support commands (RSCs), major subordinate commands (MSCs); Develop an area level yearly training calendar (YTC) and request resources to implement based on mission requirements; Ensure ARCCs understand their mission and have the tools and knowledge to accomplish their duties; Maintain accountability for all authorized personnel and assigned equipment; Monitor the Medical Protection System (MEDPROS) reporting module for all assigned personnel to ensure compliance with Army standards; Maintain access and have a strong working ability of the all retention supported systems/applications.
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Army Reserve Career CounselorArmy Reserve Careers Division May 2008 - Jun 2012North Canton, OhioThe Army Reserve Career Counselor (ARCC) is a force multiplier that directly impacts Army Reserve (AR) end strength and supports the Army's force generation model by reenlisting, transitioning, and providing career counseling and life cycle career management to Soldiers. Duties include the following: interviewing and counseling Soldiers to assist with determining and achieving individual goals, desires, training opportunities, and identifying Army programs to fit the specific individual based on qualifications; Manage reenlistment programs; Achieve all assigned missions; Support officer career management; Support the Individual Ready Reserve (IRR) affiliation program; Schedule and conduct IRR musters; Assume area leader duties and responsibilities during periods of absences of the area leader; Establish rapport with troop program unit (TPU) command leadership and other key unit personnel; Conduct briefings; Provide retention support to all units assigned; Complete a written after action review (AAR) upon completion of supported units battle assembly (BA) and forwarding to area leader; Maintain systems access and strong working ability of all retention supported systems/applications; Update all modules in systems; Maintain files and accountability for all authorized personnel and assigned equipment.
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Owner/OperatorThe Double Olive Bar And Grill Oct 1998 - Jan 2009Akron, Ohio•Direct daily operations of full-service kitchen and bar, planning, coordinating and preparing formal and informal meals, beverages and events for up to 500 people.•Promote teamwork and communication. Provide continual training and coaching to improve employee performance and job knowledge. Conduct interviews, hire and fire.•Take inventory and plan orders to regulate flow of product and ensure stock levels meet daily needs.•Maintain, troubleshoot, and repair all software and hardware related problems for all computer systems including the following programs: Point of Sale (POS), Microsoft Office, Email, and Internet Explorer.•Managed payroll accounts, verified employee time-sheet information for bi-weekly payroll. Prepared invoices, checks account statements, and reports for accounts receivable and payable
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Platoon Sergeant/Motor Sergeant/ InspectorU.S. Army Reserve * 758Th Maintenance Company Ds Apr 1993 - Apr 2008Canton, Ohio AreaMotor SergeantServed as Motor Sergeant conducting logistical support and gun truck operations deployed to Iraq; responsible for the accountability, maintenance and recovery operations for over 100 pieces of equipment valued in excess of $100 million; accountable for scheduled and unscheduled services for all wheeled equipment; organized safety standards, TAMMS/SAMS-1E operations, and Shop Stock Listing valued at over $1 million.Platoon SergeantServe as the principal advisor to the first Sergeant and Commander; responsible for the health and welfare of 20 NCOs, 47 Soldiers accountable for training, safety, discipline, health and welfare all Soldiers, responsible for personal and professional counseling, comply with standard operating procedures, inspections and physical fitness; trains, supervises and performs duties as a construction equipment repairer.InspectorSupervises and inspects unit, direct and general support maintenance on construction equipment which includes that used for earthmoving, grading, and compaction; lifting and loading; quarrying and rock crushing; asphalt and concrete mixing, and surfacing; water pumping; air compression equipment; performs troubleshooting of engines, power trains, fuel and electrical systems, hydraulic systems, earth-moving components, and pneumatic equipment; supervises lower grade Soldiers and provides technical guidance to the Soldiers in the accomplishment of their duties. Supervises lower grade soldiers and provides technical guidance to the soldiers in the accomplishment of their duties. Troubleshoots, repairs and overhauls engines, final drives, power transmissions, hydraulic systems, and fuel system components; Performs welding and cutting to accomplish repairs.
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Harley Davidson Techncian & PartsLiberty Harley Davidson 2003 - 2005Akron, Ohio•Communicate with the customers and question them about the difficulties faced while running the motorcycle•Inspected and tested Ignition systems, mechanical and electrical•Use the several power and hand tools •Diagnosing and repairing all models of Harley Davidson motorcycles of all years•Build, rebuild, repair motors, transmissions, drive chains, brakes, forks and more•Ordered, stocked, inventory of all parts
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Harley Davidson TechnicianLiberty Harley Davidson 1996 - 1998Akron, Ohio•Inspected and tested Ignition systems, mechanical and electrical•Use the several power and hand tools •Diagnosing and repairing all models of Harley Davidson motorcycles of all years•Build, rebuild, repair motors, transmissions, drive chains, brakes, forks and more
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Motorcycle Technician And PartsState 8 Motorcycles 1995 - 1997Cuyahoga Falls, Ohio•Ordered, sold, stocked, inventory of parts and accessories for all makes and models of motorcycles•Repaired, rebuilt different makes and models of motorcycles•Oil changes, inspections and basic repairs and installations of accessories.
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Harley Davidson TechnicianFreedom Harley Davidson 1994 - 1996Massillon, Ohio•Inspected and tested Ignition systems, mechanical and electrical•Use the several power and hand tools •Diagnosing and repairing all models of Harley Davidson motorcycles of all years•Build, rebuild, repair motors, transmissions, drive chains, brakes, forks and more
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Motorcycle TechnicianBlackhawk Powersports 1993 - 1994Strasburg, Ohio•Inspected and tested Ignition systems, mechanical and electrical of all Yamaha, Honda, Suzuki and Honda motorcycles•Use the several power and hand tools •Diagnosing and repairing all models of Harley Davidson motorcycles of all years•Build, rebuild, repair motors, transmissions, drive chains, brakes, forks and more•Travel to road race competitions and maintained race bikes for racers.
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Construction Equipment RepairU.S. Army Reserve * 682Nd Maintenance Company Gs Sep 1990 - Mar 1993Ravenna, Ohio•Maintain and replace brake actuators, batteries, starter motors, mechanical fuel pumps and hydraulic cylinders/pumps/control valves •Service drive shafts, universal joints, service brake shoes, water pumps and turbochargers •Maintain and replace cylinder heads, high-pressure fuel injection pumps and road wheels •Adjust engine speed of governor/valves, carburetors, steering brakes, fuel injector racks and steering unit brake levers •Charge suspension accumulators, transmission shift accumulators and main hydraulic accumulators
Terry Jabbour Education Details
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Master Of Business Administration/Human Resource Management -
Bachelor Of Science In Business Administration And Information Technology -
Associate Of Applied Science -
Master Resilience Trainer Course -
Mechanical Engineering
Frequently Asked Questions about Terry Jabbour
What company does Terry Jabbour work for?
Terry Jabbour works for U.s. Army Transformation And Training Command
What is Terry Jabbour's role at the current company?
Terry Jabbour's current role is Director, Human Capital Management | T2COM | Strategic Talent Initiatives.
What schools did Terry Jabbour attend?
Terry Jabbour attended Columbia Southern University, Columbia Southern University, Columbia Southern University, University Of Pennsylvania, The Ohio State University.
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Terry Jabbour
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