At Mitie, our team's commitment to excellence in security and facility management is unwavering. As the current Soft Services Manager, I've advanced through ranks, leveraging my comprehensive expertise in security, contract management, and people leadership to foster a secure, customer-centric environment.My role encompasses a breadth of responsibilities, from payroll oversight and staff training to incident management and strategic planning. We ensure operational efficiency and profitability, all while maintaining impeccable standards of safety and client satisfaction.