Terry Jensen

Terry Jensen Email and Phone Number

Senior Business Consultant @ Pacific Gas and Electric Company
Las Vegas, NV, US
Terry Jensen's Location
San Francisco, California, United States, United States
About Terry Jensen

I am a business systems analyst with extensive experience implementing technological changes and process improvements in cross functional environments. I have managed mainframe billing systems that serviced 1.5 million customers in Northern California and Nevada, participated in creation of a customer management and billing system for 4.2 million members, and supported a paper-free, bill of lading workflow process for a major US shipping company. In the process I have worked with both personal and commercial lines insurance, ocean cargo, and commercial software sales and servicing industries.Specialties: My strengths include interviewing, workflow design, documentation, presentation and teaching.

Terry Jensen's Current Company Details
Pacific Gas and Electric Company

Pacific Gas And Electric Company

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Senior Business Consultant
Las Vegas, NV, US
Terry Jensen Work Experience Details
  • Pacific Gas And Electric Company
    Senior Business Consultant
    Pacific Gas And Electric Company
    Las Vegas, Nv, Us
  • Grange Insurance
    Business Systems Analyst
    Grange Insurance Jun 2023 - Present
    Columbus, Oh, Us
    • Worked with P&C Underwriting to update Property and Casualty rates and small to medium system enhancements for Multi-Line Insurance systems covering 13 midwesten states. • Used Confluence, & Jira to create Epics and User Stories for onshore and offshore development teams. • Handled trouble tickets and system issues as required. • Served as Insurance SME for new employees.
  • Pacific Gas And Electric Company
    Senior Business Consultant
    Pacific Gas And Electric Company Jan 2020 - May 2023
    Oakland, California, Us
  • Blue Owl
    Senior Consultant
    Blue Owl Aug 2019 - Jan 2020
  • Hiroad
    Senior Consultant
    Hiroad Feb 2019 - Jul 2019
    Providence, Ri, Us
    Working on multi-state roll out of Insurance products.
  • State Compensation Insurance Fund
    Business Analyst / Consultant
    State Compensation Insurance Fund Mar 2017 - Feb 2019
    Sacramento, California, Us
    Working on the UAT for the Policy Administration System.
  • Kaiser Permanente
    Business Analyst / Consultant
    Kaiser Permanente Oct 2015 - Feb 2017
    Oakland, California, Us
    Analyzing and monitoring website traffic.
  • Workers'​ Compensation Insurance Rating Bureau Of California (Wcirb)
    Business System Analyst
    Workers'​ Compensation Insurance Rating Bureau Of California (Wcirb) Sep 2014 - Sep 2015
    Oakland, California, Us
    Setting up processes and procedures for better project control
  • State Compensation Insurance Fund
    Business Analyst / Consultant
    State Compensation Insurance Fund Jun 2014 - Sep 2014
    Sacramento, California, Us
    Working on implementation of the Next Generation Insurance System.
  • Esurance
    Business Analyst
    Esurance Jul 2013 - May 2014
    San Francisco, Ca, Us
    Working on CRM, Quoting, and Policy Management applications through development, installation and enhancement cycles.
  • Chevron Federal Credit Union
    Technical Business Analyst / Consultant
    Chevron Federal Credit Union Mar 2013 - May 2013
    Concord, California, Us
    Researched, Documented, and Created Statements of Work, as well as other documents needed, for preliminary scoping of numerous initiatives for the Project Management Office.
  • Berkshire Hathaway Homestate Companies
    Business Analyst
    Berkshire Hathaway Homestate Companies Nov 2011 - Mar 2013
    San Francisco, California, Us
    Created a new Worker's Comp Underwriting system (called BRITE). Facilitating JAD Sessions, doing Analysis, Writing Specs.
  • Csaa Insurance Group
    Business Analyst / Consultant
    Csaa Insurance Group Jan 2011 - Sep 2011
    Walnut Creek, Ca, Us
    Acted as a Subject Matter Expert functioning as liaison between outside programmers, external vendors, and internal system leads; documented & wrote requirements and created technical specifications.
  • Csaa Insurance Group
    Business Systems Analyst Iii
    Csaa Insurance Group Apr 2007 - Dec 2010
    Walnut Creek, Ca, Us
    Planned and executed billing modules for new Insurance system. Documented Travel Dept procedures. Launched Model Audit Rule standards for Finance dept.
  • Csaa Insurance Group
    Technical Analyst
    Csaa Insurance Group Apr 2003 - Apr 2007
    Walnut Creek, Ca, Us
    Participated in creation and installation of new Membership System.
  • Csaa Insurance Group
    Systems Analyst
    Csaa Insurance Group Jan 1998 - Apr 2003
    Walnut Creek, Ca, Us
    Handled the mainframe insurance billing system. Accountable for Y2K remediation of billing systems.
  • Crowley Maritime
    Senior Analyst, Business Systems
    Crowley Maritime May 1995 - Dec 1997
    Jacksonville, Florida, Us
    Supported the online bill-of-lading system. Part of team that did analysis for rewrite of system.
  • David Corporation
    Project / Account Manager
    David Corporation Mar 1994 - Apr 1995
    Wakefield, Ma, Us
    Coordinated all project phases of customization and installation of software. Managed data conversions.
  • Industrial Indemnity
    Senior Systems Analyst
    Industrial Indemnity Apr 1986 - Apr 1993
    Created online risk management system. Designed and built risk management database. Improved report writing systems.
  • Industrial Indemnity
    Senior Claims Representative
    Industrial Indemnity Aug 1983 - Apr 1986
    Handled mixed workload of property and casualty claims. Trained users on automated claims system.
  • United Pacific Reliance Insurance
    Claims Representative
    United Pacific Reliance Insurance Jul 1979 - Aug 1983
    Handled a mixed workload of property and casualty claims. Trained as control operator.

Terry Jensen Skills

Business Analysis Sdlc Software Documentation Process Improvement Business Process Improvement Requirements Analysis Vendor Management Business Process Business Requirements Leadership Program Management Requirements Gathering Insurance Analysis Training Visio Software Development Life Cycle Risk Management Testing Crm Customer Relationship Management Ms Project Agile Methodologies Scrum Cross Functional Team Leadership Pmo Project Planning Workshop Facilitation Teaching Mentoring Process Redesign

Terry Jensen Education Details

  • Berry College
    Berry College
    Music
  • Santa Rosa Junior College
    Santa Rosa Junior College
    Music Theory And Composition
  • Sonoma State University
    Sonoma State University
    General Studies
  • Petaluma High School
    Petaluma High School
    College/University Preparatory And Advanced High School/Secondary Diploma Program

Frequently Asked Questions about Terry Jensen

What company does Terry Jensen work for?

Terry Jensen works for Pacific Gas And Electric Company

What is Terry Jensen's role at the current company?

Terry Jensen's current role is Senior Business Consultant.

What is Terry Jensen's email address?

Terry Jensen's email address is th****@****bal.net

What is Terry Jensen's direct phone number?

Terry Jensen's direct phone number is +141582*****

What schools did Terry Jensen attend?

Terry Jensen attended Berry College, Santa Rosa Junior College, Sonoma State University, Petaluma High School.

What are some of Terry Jensen's interests?

Terry Jensen has interest in Exercise, Electronics, Civil Rights And Social Action, Investing, Joggin, Home Improvement, Diet, Reading, Fitness, Cats.

What skills is Terry Jensen known for?

Terry Jensen has skills like Business Analysis, Sdlc, Software Documentation, Process Improvement, Business Process Improvement, Requirements Analysis, Vendor Management, Business Process, Business Requirements, Leadership, Program Management, Requirements Gathering.

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