Terry Jones Email and Phone Number

This role has oversight of a team of staff responsible for academic services at UniSA Online including program and course development, credit management, admissions support, timetabling and moderation. The role also manages the Unit's Executive Operations and and has a membership role in the UniSA Online Leadership team.

KEY ACHIEVEMENTS:• Improved the Work, Health and Safety compliance in a Unit with 200+ staff from 80% in 2015 to 100% by 2017 and every subsequent year• Drafted and implemented the Unit’s inaugural Business Continuity Plan and responsible for annual testing for efficacy through real-life scenarios such as COVID• Consecutive year management of the Unit’s overall budget position (~$11.6M) providing the Director with strategic advice• Performance management of a team of 5.0FTE who provide project, systems, finance, and support to the Unit and frontline service to students

KEY RESPONSIBILITIES• Monitored the group’s financial resources (income and expenditure). Developed budgets to ensure financial requirements were met and developed financial reports in accordance with external reporting requirements.• Liaised with key stakeholders to support research project development and management. This included coordinating research teams, collaborating with staff at other institutions, and organising workshops/meetings to ensure project resources met requirements.• Monitored, evaluated, and reported on the team’s performance against targets to ensure all external reporting requirements were met. • Managed and supported a team of professional and research staff in a diverse work environment including staff induction, training and development.• Planned and managed the published profile of the research team online to effectively promote the research centre team. This included developing marketing initiatives and materials such as websites, publications and media releases for promotional purposes.ACHIEVEMENTS• Successfully managed combined budgets of $11million for the grants of two Professors with the provision of accurate monthly expenditure and forecast reports.• Met all internal and external reporting requirements relating to the grants.• Made all arrangements prior to and during a large symposium held in Adelaide titled ‘Nutrition, chronic disease and the role of inflammation and the microbiome’ with 100+ guests and domestic and international speakers.

KEY RESPONSIBILITIES• Organized the 12 week Women’s Fitness Program, and encourage attendance of research participants to the exercise classes• Facilitated periodic pathology and anthropometric appointments for research participants• Generated correspondence to participants providing feedback on health assessments• Monitored the research project budget and prepare monthly reports for the Professor of Public Health• Drafted the final NHMRC report ready for submission in 2013• Executive level support to the Professor of Public Health • Executive support to the Indigenous PhD students under the Professor’s NHMRC Capacity Building Grant, and assist them with navigating complex university systems• Prepare grant applications, ethics applications and periodical reports required by the National Health and Medical Research Council (NHMRC)ACHIEVEMENTS• Sole responsibility for the planning and execution of the Community Event in November 2012 which launched the research results in the form of the Community Report, to program participants and their families, collaborating parties Nunkuwarrin Yunti SA Inc, and the Aboriginal Sobriety Group Incorporated• Produced the Community Report, including drafting text ready for researcher input, and making design decisions in liaison with the design print company• Internal and external (NHMRC) reports submitted by the due dates relating to the research of the Professor of Public Health• Established an academic and administrative support structure for the PhD students to smooth their path into graduate studies. • Provided logistical support and budgetary control to a number of the PhD student projects• Led ethics applications, basic skills development and relevant coursework, and ensures all the projects complied with NHMRC/ARC Codes of Conduct, including data security

KEY RESPONSIBILITIES• Provided administrative and executive level support to the Pro Vice Chancellor's research projects• Supported the Pro Vice Chancellor's research students• Provide support to the Pro Vice Chancellor with the preparation of grant applications• Improve efficiency in the Office of the Pro Vice Chancellor's administration systems ACHIEVEMENTS• Through the creation of checklists and flowcharts have documented processes such as grant administration and monitoring, PhD applications for students, ethics applications, grant applications. • With the assistance of the Personal Assistant: Pro Vice Chancellor, upgraded the office filing system.• Instituted a system of record keeping to enable the drafting of the annual report to the federal government for Capacity Building Grant 456402.NOTE: The Pro Vice Chancellor ended her tenure in this role in 2009, and remained at the University as Professor of Public Health in order to concentrate on her research interests. She invited me to continue working with her to support her research projects.

Elders is part of the Futuris group which has an annual turnover of $3.4 billion. Elders provide rural producers with inputs and services through a network comprising more than 400 branches and 4000 staff. Core business areas include wool, grain, livestock, horticulture, rural finance, insurance, merchandise and real estate. In 2007, the Elders grain group embarked on a joint venture with Toepfer International resulting in my position being made redundant.ACHIEVEMENTS• Produced a suite of grain marketing product brochures for the nation-wide network of Elders staff• Wrote and published a comprehensive Grain Manual for the Grain team and network staff• Co-wrote the Grain newsletter ‘Talking Grain’• Provided script material for the online training Grain modules• Provided face to face training sessions to staff in WA, Qld, Vic, SA and NSW to raise the profile of the company's Grain portfolio to the broader network

Locher is an Adelaide based human resources company specialising in recruitment and organisational development services.KEY RESPONSIBILITIES• Sourcing and screening temporary candidates including interviewing and reference checking• Matching candidates appropriately to temporary assignments• Client liaison and relationship building• General administration• Updating the candidate and client database

ABB had sales in excess of $1 billion and employed 850 staff. It provided a range of services across the grain supply chain, including accumulation, storage, processing, logistics, fertiliser, financial services, marketing, ship chartering and trading. ABB is Australia’s largest maltster. In 2004 ABB merged with AusBulk Limited, resulting in my position being made redundant.KEY RESPONSIBILITIES• Manage newly combined ABB & (formerly) AusBulk marketing call centres, through post merger integration process and handover to new call centre manager• Educate ABB staff in AusBulk Limited products and systems ACHIEVEMENT• Successfully completed handover process whilst maintaining grower confidence and expectations

KEY RESPONSIBILITIES• Manage all Grain Marketing frontline activities including promotions, the call centre, grower clients and customers• Identify and implement promotional customer service strategies for the frontline• Design and deliver training in Grain Marketing products for staff and grower clients• Design and implement a monitoring and assessment program to maintain company compliance with its Australian Financial Services Licence (AFSL)• Recruit, train and supervise a team of customer focused staff for the Grain Marketing call centre• Report frontline activities to the Commercial Manager informally on a weekly basis, and prepare, present and submit a formal report to the Executive Manager on an annual basisACHIEVEMENTS• Instilled a strong service focus through ongoing product training for staff and clients to give a foundling marketing division a competitive edge over its customers.• Designed and installed a company compliance program including call monitoring for quality control, and staff assessments, to ensure adherence to the Financial Services Act 2001.• Recruited casual and permanent staff for the call centre and developed an induction and training programme for call centre staff.• Received positive customer feedback about the quality of service provided by the call centre.

Following a curriculum delivered 30-55 minute group classes for children between the ages of 2-14 years old.