Responsibilities: - Planning, development, and execution of a Global Incident and Problem Management Operations strategy including new threats, new risks, and upcoming technologies. - Leading Global Incident and Problem Management to ensure quick issue resolution and long-term problem reductions. - Setting the direction and vision for continuous process improvements;- World-class service including incident response on a global scale.- Ongoing threat/risk evaluation - Responsible for Global Data Center Standardization - Responsible Global Change Management - Responsible for Global Monitoring solutions

Responsibilities: - Planning, development, and execution of a Global Information Security Operations strategy including new threats, new risk, and upcoming technologies. - Leading Global Incident and Problem Management to ensure quick issue resolution and long term problem reductions. - Setting the direction and vision for continuous process improvements;- World-class service including preventive security practices, detective security practices, and incident response on a global scale.- On going threat/risk evaluation - Ensuring systems that meet governance/security compliance. - Leading security assessments for Seagate to insure proper architecture and readiness for business services.Major Accomplishments: - Reorganized CyberSecurity Operations to allow for cost reductions while still advancing security posture for Seagate- Staff and set direction for our Incident/Problem Management team. This has allowed us to identify incidents from 0 - 12 hours and react to contain and address any issues within 15 - 30 minutes of the identification. - Staff and provide direction for our ethical hacking team.- Identify gaps in our previous Security Information and Event Management (SIEM) system. - I set goals and direction for the team to evaluate and understand if our current SIEM meets Seagate’s needs. Through this effort we have selected a tool that will meet Seagates needs and reduce cost of $300K per year.

• Planning, development, and execution of a Global Business Data Center Operations strategy, including new upcoming technologies.• Setting the direction and vision for continuous process improvements;o World-class service availability/performanceo On going Disaster Recovery viabilityo Ensuring systems that meet governance/security compliance o Leading security compliance and best practices for Global Data Centers and Global Network Operations o Supported and empowered Global teams including Network Operations, Data Center Operations, Server/Storage/LAN, Monitoring, Production Control, Problem Management, Code Deployment/Release, and US Data Center Security Operations• Teams I’ve lead have implemented many cost savings programs including Telepresence, Webex, Server Virtualization, Storage Virtualization, and Data Center Power/Cooling Optimization. Seagate Business Data Centers Lead the industry by having >85% Servers virtualized, by having the lowest cost per KwH in the nation 5.5 Cents, constant drops in power and cooling while adding more CPU/Storage/Services every week. • Proper configuration/problem/incident management allows us to have a >99% month over month availability of our Mission Critical/Business Critical Services. • Our Problem/System/Configuration/Change Management processes are adopted and used across Seagate IT departments. • IT Lead for LSI Company Acquisition & Merger. I represented all of IT leading the integration teams to meet the business needs. This required me to work with both the Seagate and LSI Corporate Executive teams to develop and plan of execution while minimizing disruption. Major accomplishment we had a 90 day window to bring in 700+ employees, 8 Data Centers, 2000+ Servers and carve out the business data into Seagate’s ERP system. This was done on time, under budget, with 0 issues post go live. This involved all disciplines of IT as well tight coordination with the business.

• Designed and implemented USBDC Disaster Recovery Center. This included design of a Disaster Recovery Data Center and leading technical teams in a vision of a network/server/storage design that ensures 0 data loss with less that 1 hour of return to operations in the event of a disaster for Mission Critical/Business Critical Services. • Lead teams into a new standard of operations by using Penang resources to support services in both Business Data Centers. My teams were the lead in this paradigm shift of support and have set an example that others now adopt with success. • A complete redesign of Computer Rooms 1 and 2. This redesign was needed to support single points of failure in our power designs as well serious capacity constraints in power and cooling. The design was implemented while systems were live and customers were using the systems. Thanks to this design we are able to support Seagate’s business needs for 10 – 15 years• Built 1st CyberSecuirty Data Center teams to enable Seagate's Business Success by delivering Secure Reliable Services hosted at the Global Business Data Centers.

• Move Operations from Basic support to 24 X 7 X 365 Level 1 support, reducing time to resolve issues. This model reduced workload on administration teams, enabling them to support advanced projects. • To support the growing concerns of Security and compliance I implemented the Data Center Security Operations team. As this team matured we recognized the need for it to grow into a larger organization with wider responsibilities, so it was moved to eSecurity. • Data Center lead for SOX audit compliance

• Lead the teams in a paradigm shift from self-monitoring centralized 24 X 7 X 365 Operations monitoring using HPOV. o Higher Availability o Proper Incident/Problem Managemento Empowering multiple people to resolve issues vs. 1 person

Major Accomplishments:Supported Migration from Manman platform to UNIX. Lead efforts aroundGlobal Printing Standards Global code deployment standardsAccount management and system configuration standardsSupported the design and implementation of Seagate’s Code Deployment system used by Oracle and other Seagate Custom Applications.

Availability and Support CAD Systems, Network connecting regional FAA Radar Design Centers, and User documentation. Major Accomplishments:Lead team to connect Regional Design Centers so that CAD drawings were shared and in common. Participated on team that implemented IP based Internet at FAA technical centers. This included planning, implementing, and training support teams.

Remote end user support and problem solving. Major Accomplishments:Supported application migration from Wang Systems to AIX UNIX based systems. Lead for solving end user issues with this new platform. Lead integration of cash registers/gas pumps feeds into Factors Point of Sales System.