Terry Kern Email and Phone Number

Orchestrate initiatives to foster an environment where empowered women can thrive. Manage a team of 4 chairs working with 600+ Women Alliance ERG members to plan and execute 10+ Community and Social Impact initiatives that foster a diverse and inclusive workplace aligned with the company’s mission, values, and goals and successfully organized the Women’s History Month and International Women’s Day events, including a panel curation with accomplished and well-known authors and athletes to drive commitment and engagement while providing development opportunities to the team.

▪ Oversee top-performing showroom operations, including managing a multifunctional team of 6 contributors.▪ Exceed sales goals by up to 150%, achieving +83% of the annual goal within the H1 of the year.▪ Develop and execute a store training framework to support team development driving internal promotions, including three showroom managers’ positions.▪ Develop culture–driven initiatives to improve the workplace environment, reducing turnover significantly and resulting in getting the highest (+31% of the overall company) employee satisfaction rate. (+90%).▪ Drove +40% in additional revenue by orchestrating off-site meetings to brainstorm ideas with the team.▪ Improve brand awareness across communities by developing partnerships with local businesses.

▪ Directed a team of 20+ team members providing continuous coaching and support.▪ Chaired 20% of the store apparel selection by hand.▪ Oversaw a flagship store within the company headquarters.▪ Exceeded sales goals by 15% on average.▪ Applied strong organizational skills and analytical prowess in handling all in-store activities for the company; demonstrated leadership in supervising 20+ team members, formulating cutting-edge ideas, and coordinating initiatives to achieve store goals. ▪ Oversaw day-to-day service operations while implementing customer service support, pipeline management initiatives, sales plays, and development strategies in the sales organization to enhance leads conversions and revenue growth effectively.

▪ Oversaw an annual budget of $40K+ to strategically developed and implemented business growth initiatives.▪ Develop profit-driven strategies to increase revenue from $1.5M to $3M during tenure.▪ Successfully organized events & outreach programs, ensuring peak operational performance and additional revenue. ▪ Drove significant growth in the men’s apparel business unit by executing unique events featuring company products.▪ Drove 22% of additional sales revenue by partnering with local restaurants to host dinner events for elite runners and industry influencers in the community, increasing community engagement and brand awareness.▪ Showcased industry expertise and impeccable professionalism in supporting 20+ educators, conducting training, executing key community strategies, and orchestrating initiatives by defining and implementing goals, programs, and roadmaps.▪ Meticulously outlined and analyzed organizational structures to address operational roadblocks and maintain efficiency.▪ Directed service excellence by optimizing promotional strategies and ensuring exceptional customer service to achieve targets.