Working claims involving first party and/or third party litigation, which include complex/non-routine lawsuits, alternative dispute resolution, and extra-contractual damages•Works with attorneys in the defense of first party and/or third party lawsuits •Investigates, evaluates, negotiates, and settles Auto claims to include verification of coverage, legal liability and extent of damage to persons and propertyInterpret Auto Insurance Policy for California, Arizona and Alaska

investigate first party coverage for Medical Payments coverage. Interpret medical bills and codes for proper payment. Interpret Auto insurance policy for North Carolina and West Virginia claims.

Investigate, evaluate and settle claims on property damage in accordance with the Homeowners policy in NC, VA, WV, DC, Maryland and Deleware. Experienced with Xactimate writing homeowner repair estimates.

• Project Manager- Working with department leaders and executive to execute and promote the zones Talent Management strategy. • Manage a strategy team to work on continued early identification of talent and additional resources for development of high potential leadership candidates.As a Development Analyst my mission was to build strong relationships with internal and external customers by getting to know their business and collaborating to determine development and performance needs that drive positive results for the company. I assisted in identifying priorities and department focus by becoming a trusted consultant with the work I do and clients I serve as well as peers on my team. My services provided: coaching/advising and consulting to leaders with: o Assessing their skills and abilities o Creating individual development plans o Creating a strong Talent Profile o Accessing development resources o Aligning development with business goals and Obligations of Leadership • Coordinate the appropriate and intentional use of assessments, including: o Understanding the purpose and value of the assessment tools o Assist leader in completing the assessments o Interpreting assessment results • Lead Project Coordinator for State Farm Mid-Atlantic Zone Mentoring program. Introduced and support a mentoring committee with their primary duty of being advisors to over zone employees. Providing awareness of mentoring and connecting the program back to measurable business results. • Coordinate the Mentoring Up/Reverse Mentoring program for Mid-Atlantic Zone. • Utilize Microsoft word, excel and power point to create classroom materials and manage performance/productivity o Translating results to a development plan