Answer emails and calls Attend trade shows to acquire and maintain new customersBuy and sell equipmentFace to Face SalesCold calling and emails daily to maintain and gain customersDevelop Sales Campaigns for ProductAttend AT&T Managers meeting to Train them on new Products we have to offer.Meet and exceed Sales GoalsWorking independently on Special ProjectsLocate equipment when not in stockRun Ebay for Company displaying inventoryUpdate and maintain Company website(including pictures, description and pricing)Process quotes for potential orders Energy Outside Sales/Residential, Bilingual7/1/12- 11/25/13, Frontier Utilities, Houston TexasMaintain existing and build new customer partnerships.Develop and sustain sales relationships with key decision makers and influencers on all levels of an organization.Marketed to Apartment Complexes all over Texas to market to potential customers.Followed up with customers to attain required account informationTracked performance against targetsProfound knowledge of customer business needsStrong industry and market knowledge

Prepare quotes for equipment and turn into a sale, Manage Ebay site for Company, Attend trade shows to acquire new and maintain customers, Purchase equipment.

Maintain existing and build new customer partnerships. Develop and sustain sales relationships with key decision makers and influencers on all levels of an organization. Cold Business to business calls with to sign contracts ranging 12-36 monthsProvided price quote to prospective CustomersFollowed up with customers to attain required account informationTracked performance against targetsProfound knowledge of customer business needsStrong industry and market knowledgeTexas Works Advisor II Bilingual

Proficient in TiersInterview clients to determine eligibility of benefitsConducts reviews to determine or verify eligibility Process changes due to a clients status, overpayments or adjusts or restored benefits Obtained, verified and calculated income and resources to determine eligibilityAssisted on other option available to clientDocumented private and sensitive client information

Maintain existing and build new customer partnerships. Develop and sustain sales relationships with key decision makers and influencers on all levels of an organization. Attended meetings to multiple organizations to introduce our companyHosted classes of Real estate agents who then became sales agentsWorked on discount products as a part of HR for various large companiesProvided price quotes for prospective CustomersEnergy Outside Sales/ Residential and Commercial

Maintain existing and build new customer partnerships. Develop and sustain sales relationships with key decision makers and influencers on all levels of an organization. Enrolled over 300 residential customers my 1st year with Electric Now using my promo codeCold Business to business calls with to sign contracts ranging 12-36 monthsProvided price quote to prospective CustomersFollowed up with customers to attain required account informationTracked performance against targetsProfound knowledge of customer business needsStrong industry and market knowledge

Supervised personnel in all aspects of call center operations, including credit, complaints, and general information during peak times. Consistently exceeded assigned goal of 90% customer service level. Acted as final escalation point, resolving major customer issues. Ensured representatives adhered to all public utility commission guidelines. Developed and implemented all departmental policies and procedures.

Deliver world class customer service and build customer satisfaction and loyalty.▪ Provide effective and timely resolution of a range of customer inquiries.▪ Strive for one-call resolution of customer issues. ▪ Complete ongoing training to stay abreast of product, service and policy changes.▪ Strike a positive and cooperative tone with both customers and coworkers.▪ Demonstrate best judgment in the disbursement of adjustments and credits.▪ Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities.