Terry Mcgee Email & Phone Number

Spring, Texas, United States

Track all hardware in the company Datacenters, Inventory Control, Admin for Device42 (DCIM Tool), Travel to Datacenters for Audits/Inventory. Provide Access for CE's into Datacenters, Purchase Hardware.

Houston, Texas Area

Houston, Texas Area

- VMware vSphere-logging into Hosts and Guests making changes and creating new servers

Houston, Texas Area

Deploy and Support Desktop Computers, Laptop Computers, Printers, WiFi Networks, Network Switches, VPN's, Mac's. Windows, Apple, iPhone and Androids.

The Woodlands, Texas

Input medical sample information into database for processing.

Tomball Texas

Receive all material/orders from a vendor and insure all orders are welded to spec and ready to ship back to the vendor by its deadline.

Houston, Texas Area

Support end users, remove old technology (phone system) and work with contractors to build new offices to insure the IT and Electrical specifications are installed correctly accordingly to the blueprints.♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem… Show more Support end users, remove old technology (phone system) and work with contractors to build new offices to insure the IT and Electrical specifications are installed correctly accordingly to the blueprints.♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem. Lead user through diagnostic procedures to determine source of error.♣ Provide 24 X 7 technical support and serve as after hours on-call support on a rotating basis.♣ Determine whether problem is caused by hardware such as modem, printer, cables, or telephone.♣ Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.♣ Log and track calls using problem management database, and maintains history records and related problem documentation.♣ Review Help Desk Incident Reports, analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate.♣ Consult with vendor support on hardware and software issues.♣ Provides support on hardware, peripherals and telecommunications (LAN/WAN/Internet).♣ Install personal computers, software, and peripheral equipment. Prepare standard statistical reports, such as help desk incident reports.♣ Maintain software and hardware inventory list.♣ Track catalog and inventory software resource tools.♣ Assist with systems administration on such functions as daily server backups, user requests for print jobs and transmitting of electronic file information.♣ Provide support for Microsoft Office Suite, O365 . Show less

Houston, Texas Area

♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem. Lead user through diagnostic procedures to determine source of error.♣ Provide 24 X 7 technical support and serve as after hours on-call support on a rotating basis.♣ Determine whether problem is… Show more ♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem. Lead user through diagnostic procedures to determine source of error.♣ Provide 24 X 7 technical support and serve as after hours on-call support on a rotating basis.♣ Determine whether problem is caused by hardware such as modem, printer, cables, or telephone.♣ Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.♣ Log and track calls using problem management database, and maintains history records and related problem documentation.♣ Review Help Desk Incident Reports, analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate.♣ Consult with vendor support on hardware and software issues.♣ Provides support on hardware, peripherals and telecommunications (LAN/WAN/Internet).♣ Install personal computers, software, and peripheral equipment. Prepare standard statistical reports, such as help desk incident reports.♣ Maintain software and hardware inventory list.♣ Track catalog and inventory software resource tools.♣ Assist with systems administration on such functions as daily server backups, user requests for print jobs and transmitting of electronic file information.♣ Provide support for Microsoft Office Suite, O365 . Show less

♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem. Lead user through diagnostic procedures to determine source of error.♣ Provide 24 X 7 technical support and serve as after hours on-call support on a rotating basis.♣ Determine whether problem is… Show more ♣ Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.♣ Interview user to collect specific information about the problem. Lead user through diagnostic procedures to determine source of error.♣ Provide 24 X 7 technical support and serve as after hours on-call support on a rotating basis.♣ Determine whether problem is caused by hardware such as modem, printer, cables, or telephone.♣ Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.♣ Log and track calls using problem management database, and maintains history records and related problem documentation.♣ Review Help Desk Incident Reports, analyzes and evaluates incident reports and makes recommendations to reduce help line incident rate.♣ Consult with vendor support on hardware and software issues.♣ Provides support on hardware, peripherals and telecommunications (LAN/WAN/Internet).♣ Install personal computers, software, and peripheral equipment. Prepare standard statistical reports, such as help desk incident reports.♣ Maintain software and hardware inventory list.♣ Track catalog and inventory software resource tools.♣ Assist with systems administration on such functions as daily server backups, user requests for print jobs and transmitting of electronic file information.♣ Provide support for Microsoft Office Suite, O365 . Show less

Compaq/Hp Data Centers

Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP… Show more Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP Proliant Servers and C-Class Blade Enclosures/Blades ServersPerform Server Upgrades, memory, processors, NIC’s, hard drives, flash firmware Show less

Compaq/Hp Data Centers

Educate all personnel on EHS&S procedures and ensure that these procedures were followed at all times. Ensured that all projects were on schedule.

Compaq/Hp Data Centers

Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP… Show more Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP Proliant Servers and C-Class Blade Enclosures/Blades ServersPerform Server Upgrades, memory, processors, NIC’s, hard drives, flash firmware Show less

Compaq/Hp Data Centers

Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP… Show more Managed large projectsEnvironmental, Health, Safety & Security RepData Center Platform SpecialistDeploy HP 9000 and 10,000 Series RacksDeploy KVM ConsolesDeploy SAN SwitchesConfigure and deploy HP C-Class Blade EnclosuresInstall Windows OS on HP C-Class BladesConfigure and Deploy HP Proliant ServersInstall OS on HP Proliant ServersDeploy HP UX 9000 Series ServersConfigure consoles on HP UX 9000 Series Servers Provide hardware support on the HP Proliant Servers and C-Class Blade Enclosures/Blades ServersPerform Server Upgrades, memory, processors, NIC’s, hard drives, flash firmware Show less

Houston, Texas Area

R&D Technician for Laptop ComputersEvaluate input devicesAssist engineers on new electrical and mechanical technologyAssemble circuits for testing and evaluationCustomer Service Rep Provide current information on Desktop, Laptop and Servers to customers and dealersProvide technical support on desktop and laptop computersDebug TechnicianTroubleshoot printed circuit boards to the component level with Oscilloscopes, Analyzers, Thermal Imagers and Digital Volt Meters

Associate Of Applied Science (A.A.S.), Computer Technology & Electronic Engineering, 3.4

Activities and Societies: None Electricity, Radio Frequencies, Computer Science, Robotics and Lasers.

Diploma, Industrial Training

Activities and Societies: Industrial Corporate Training