Terry Murphy
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Terry Murphy Email & Phone Number

Associate Director. GRM Operational Risk - Advisory and Oversight, PB and CB at RBC
Location: Toronto, Ontario, Canada 10 work roles 2 schools
1 work email found @rbc.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email t****@rbc.com
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Current company
RBC
Role
Associate Director. GRM Operational Risk - Advisory and Oversight, PB and CB
Location
Toronto, Ontario, Canada
Company size

Who is Terry Murphy? Overview

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Quick answer

Terry Murphy is listed as Associate Director. GRM Operational Risk - Advisory and Oversight, PB and CB at RBC, a with 97166 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at rbc.com and a matched LinkedIn profile for Terry Murphy.

Terry Murphy previously worked as Process Efficiency Manager, Operations Transformation at Rbc and Manager, Quality Insights & Enablement at Rbc. Terry Murphy holds Fine/Studio Arts, General from Concordia University.

Company email context

Email format at RBC

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tmurphy@rbc.com
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Profile bio

About Terry Murphy

I’ve amassed a unique set of competencies that are pertinent to audit, organization, and communications roles. I had spent years incentivizing through learning and encouraging the growth mindset needed for role continuum. I’ve mentored over 170 employees by enabling them to explore self-sufficiency and self-discovery and helped my reports understand procedural concerns and sharpened their analytical skills by challenging their notions, all the while maintaining a caring approach. Additionally, by surrounding myself with long-standing experts, I have added to my expertise and pride myself on the end-to-end Fraud knowledge I have amassed. Bringing a skillset encompassing analytical acumen, critical thinking and communications skills, a position within any organization with an eye towards risk mitigation would allow me to continue contributing to risk management protocols while expanding my breadth of knowledge to all sectors of banking fraud.

Current workplace

Terry Murphy's current company

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RBC
Rbc
Associate Director. GRM Operational Risk - Advisory and Oversight, PB and CB
Toronto, ON, CA
Website
Employees
97166
AeroLeads page
10 roles

Terry Murphy work experience

A career timeline built from the work history available for this profile.

Associate Director. Grm Operational Risk - Advisory And Oversight, Pb And Cb

Rbc

Toronto, On, Ca

Process Efficiency Manager, Operations Transformation

Rbc

Toronto, Ontario, Canada

Manager, Quality Insights & Enablement

Rbc

Toronto, Ontario, Canada

Jun 2021 - May 2023

Quality Assurance Lead, Fraud Management

Rbc

Toronto, Ontario, Canada

Responsible to manage and provide quality leadership for Fraud Management (FM) with focus to achieve an enhanced client experience by meeting or exceeding established service quality standards within Fraud Operations. Responsible for the design, performance, governance, and transformation of Fraud Operations Quality for all operational workflows (call, alert, and back office). Responsible to lead, develop and maintain applicable product and process knowledge for the team and provide a clear line of sight for the client experience & fraud losses, while ensuring adherence to operational risk, and compliance.

Jan 2018 - Jun 2021

Trainer, Fraud Management

Rbc

Toronto, Ontario, Canada

May 2015 - Dec 2017

Subject Matter Expert, Client Initiated Contact, Fraud Management

Rbc

Montreal, Quebec, Canada

Aug 2014 - May 2015

Fraud Agent, Client Initiated Contact, Fraud Manage

Rbc
Aug 2012 - Aug 2014

Department Manager - Fraud Operations

Toronto, Ontario, Canada

May 2022 - May 2023
Team & coworkers

Colleagues at RBC

Other employees you can reach at rbc.com. View company contacts for 97166 employees →

2 education records

Terry Murphy education

Fine/Studio Arts, General

Activities and Societies: Habitual contributor to school newspaper Member of undergraduate film society

Communication

Activities and Societies: Active member of school newspaper

FAQ

Frequently asked questions about Terry Murphy

Quick answers generated from the profile data available on this page.

What company does Terry Murphy work for?

Terry Murphy works for RBC.

What is Terry Murphy's role at RBC?

Terry Murphy is listed as Associate Director. GRM Operational Risk - Advisory and Oversight, PB and CB at RBC.

What is Terry Murphy's email address?

AeroLeads has found 1 work email signal at @rbc.com for Terry Murphy at RBC.

Where is Terry Murphy based?

Terry Murphy is based in Toronto, Ontario, Canada while working with RBC.

What companies has Terry Murphy worked for?

Terry Murphy has worked for Rbc, Rbc Bank, and Al Akhawayn University.

Who are Terry Murphy's colleagues at RBC?

Terry Murphy's colleagues at RBC include Zoey Phillips, Sonia Yasmin, Mohammed Alam, Zephyr Ji, and James Perritt, Pmp.

How can I contact Terry Murphy?

You can use AeroLeads to view verified contact signals for Terry Murphy at RBC, including work email, phone, and LinkedIn data when available.

What schools did Terry Murphy attend?

Terry Murphy holds Fine/Studio Arts, General from Concordia University.

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