Terry Pointer Email & Phone Number

Texas, United States

Plano, Texas

- Rackmount Solutions is a leading solution provider for Data Center power, cooling, and infrastructure as well as badging, datacomm, and security solutions.

Dallas-Fort Worth Metroplex

- Take all Dell and previous technical training, education and knowledge to the next level as an engineer & architect - Receive advanced technical training for all Dell datacenter solutions including servers, storage, networking & APEX- Build strong, long-lasting relationships with Dell partners & vendors in DFW and collaborate in order to succeed- Work with multiple AE’s, ISR’s, TSR’s and extended specialty teams to build strong synergy and win net new business- 100% attainment for H1(Q1 & Q2) in Dell Fiscal Year 2024, 135% attainment for Q2 FY 2024

Austin, Texas

- Take successful sales strategies and adapt them to a field role and use them to drive acquisition-based business.- Receive advanced sales training for Dell, Cisco, HPE, etc. storage, servers, and networking solutions and products.- Work with Dell & other vendors to develop unique strategies for each account tier and their respective reps.- Learn how to carry a large workload while also keeping fast response times and managing customer relationships.- #1 Sales Rep in Central Texas District in CY 2020 and 2021 – 300% growth year-over-year in 2020.

Round Rock, Texas

- Earn customer trust and respect through a collaborative, relationship-based, and service-first approach- Learn how to effectively leverage a very large tool set in order to work more efficiently and provide my customers with the highest level of service possible- Learn about Dell's full client, peripheral, server, storage, and networking portfolio and speak to those solutions at a high level- Mentor my peers on job processes, technology concepts, and relationship-building- Spend time with team and company leaders discussing and learning about career development and a healthy work/life balance- Work with my team members and overlays to tackle projects together and set up events- Take a previously non-lucrative set of 150 accounts and turn them into a successful business portfolio

Round Rock, Texas

(Same role after Quest/Dell Software Group's devestiture from Dell Technologies)- Work with my team to re-learn how to perform basic job functions with a completely new tools and CRM- Develop a curriculum and procedures to train others in the same role as myself to perform basic job functions and procedures- Experience the thrill of working for the first "billion dollar technology start-up"

Round Rock, Texas

- Learn how to overcome a customer's initial objections to having business conversations with an unfamiliar vendor representative- Learn about Dell Software Group/Quest's portfolio of systems management and deployment software solutions- Learn how to work with a team of specialists to provide education, project management and scoping for new and potential customers- Learn the history behind Dell and why they have been so successful from the 80's up until the present- Work toward specific goals and targets with as much grace and precision as possible

Austin, Texas Area

- Restore enterprise & consumer devices that have been involved in fires, floods, and other environmental disasters.- Restore servers, recover any lost data where possible, help to re-deploy datacenter infrastructure.- On-site management of personnel during disaster clean-up, flood mitigation, and electronics installations.- Train personnel in proper electronics troubleshooting techniques as well as restoration procedures.- Manage projects in multiple cities across Texas and surrounding states.

Austin, Texas, United States

- Learn how to negotiate deals that benefit both the company and the customer- Learn and utilize a wide range of vehicle types and options in order to help tailor-fit cars to each customer.- Work with multiple departments including Service, Financing and Used cars in order to provide a complete experience.- Learn new sales techniques for use with both in-person and remote/internet customers in order to stay competitive.- #1 Mazda dealer in new car sales and customer satisfaction globally in 2013

Dfw-Area, Texas

- Installed, tested, and maintained GE Healthcare medical imaging solutions such as MRI, X-Ray, and CT machines- Worked in a high-pressure healthcare environment where mistakes cost lives and thus accuracy and detail is paramount- Learned how to install and maintain racked data center equipment such as servers, storage, and GPU's that run and store information from imaging equipment- Worked in harsh and challenging environments where I was frequently exposed to dangerous materials and conditions such as liquid helium (around -400°F) which can freeze skin instantly as well as electricity in the form of 50,000 watts used to ramp up the MRI magnetic field

Waco, Texas Area

- Learn how to communicate and work with a very diverse array of customers - Learn AT&T, Sprint, T-Mobile, Boost Mobile, and more cellular carrier's plans, phones, and accessories and provide those solutions to my customers- Learn to work in a retail environment with a professional team of sales associates- Learn basic-to-moderately advanced information about all of the consumer electronics solutions carried in store and explain the features and benefits of those solutions to customers- Take on store management role after being offered the position based on sales and interpersonal merits- Take on the role of district manager in 2010 and managed 7 corporate and 3 franchise stores across Central Texas- Provide coaching and vendor management for 70+ sales team and store management employees

Associate Of Science (A.S.), Biomedical/Medical Engineering

Associate Of Science - As, Medical Imaging Systems