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Providing strategic leadership at non-executive and senior Executive Director level in the public or independent/third sector. A background in delivering significant performance improvement, financial savings and efficiencies together with service redesign, I offer a strong focused approach to the management of change, integration across health and social care boundaries and performance improvement.More than 45 years experience working in social care sector with 12 years as Director in three authorities. Track record of transforming services from failing to high performing status and of developing and rebuilding effective integrated working across health and social care.10 years experience of chairing boards as a Non-executive director amnd as independent Safeguarding Chair.Key achievement areas:• Performance improvement, change, financial management,• Personalisation in social care and housing services.• Developing cross service solutions• Management of adult & children’s social care, housing, community safety, libraries & Adult Ed. • Developing partnership working with NHS incl. joint services and integrated commissioning.• Repositioning local government as enabler and commissioner• Reshaping organisational structures.
The Public Service Transformation Academy
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DirectorTerry Rich Associates Sep 2011 - PresentConsultancy in social care, health and social housing services. Providing expertise and experience in commissioning strategies, partnerships and integration, and performance, financial and change management. Particular focus on developing integrated commissioning and service delivery models across health and social care, and in strategies for the implementation of the Health & Social Care Bill.Recent assignments include:Oct 2011 - technical assessor for appointment of DASS in council in the North East.Oct - Nov 2011 - feasibility study on integrated commissioning support for a north London borough.Nov 2011 - March 2012 - NHS(L) Public Health Transition - Local Government lead - London Councils/London JIPDec 2011 - April 2013 Interim Executive Director Adult Social Services, Peterborough City CouncilMarch 2012 - Contributor to training and leadership development workshops, in NHS and third sector.November 2015 - January 2016: Consultant with Chief Executive's Adult Social Care Budget Taskforce at Northamptonshire County CouncilDec 18 - present - Policy Support to ADASS Learning Disability & Autism and Mental Health Policy networks
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Chair Of The Board Of DirectorsThe Public Service Transformation Academy May 2017 - PresentThe Public Service Transformation Academy is a social enterprise, led by public service consultants RedQuadrant and partner organisations who are thought leaders in commissioning. We design and deliver exceptional leadership programmes to build capacity to transform public services.It has taken over the running of the Cabinet Office’s Commissioning Academy, the government’s acclaimed suite of leadership development programmes for commissioners of public services. -
Board ChairAvenues Group Jun 2016 - PresentHttps://Www.Avenuesgroup.Org.Uk/Chair of the Group Board of Avenues Grouphttps://www.avenuesgroup.org.uk/The Avenues Group is a not-for-profit organisation providing care and supported living services to people with learning disabilities, autism, aspergers and those living with the effects of acquired brain injury. Servies are provided across London, the south east, east of England and the West Midlands and focus on people with challenging needs. -
Associate ConsultantRedquadrant Sep 2015 - PresentVariousAssociate consultant and Subject Matter Expert in Adult Social Care, providing input on a number of projects in various local authorities across England.Assignments have involved service redesign, savings and efficiency plans, safeguarding, budget planning. -
Associate ConsultantEden & Partners Limited Mar 2012 - PresentTraining and Leadership development organisation designing and delivering workshops and training programmes aimed at NHS Board members, senior executives and clinicians. Currently working with NHS Leadership Academy on the Nye Bevan Leadership Programme, delivering leadership programme for NHS senior managers across CCG's, Acute and Community Trusts.Board development days with CCGs across London, south and east of England on partnership working and understanding local government and politics.Delivering sessions on "understanding and effective working with Local Government" as part of NHS Leadership Development Programmes in South of England, to emerging CCG Boards and to 3rd sector Public Health contractors. -
Independent Chair, Central Bedfordshire And Bedford Safeguarding Adults BoardCentral Bedfordshire Council & Bedford Borough Council Mar 2016 - Apr 2023Bedford & Central BedfordshireIndependent Chair of multi agency Safeguarding Adults Board bringing together statutory and voluntary sector partners across Central Bedfordshire and Bedford borough. -
Independent Chair Of Local Safeguarding Children Board & Safeguarding Adults BoardRoyal Borough Of Windsor & Maidenhead Apr 2014 - Apr 2019Windsor And MaidenheadChairing both the Local Safeguarding Children's Board and the Safeguarding Adults Board for the borough.Bringing together statutory agencies and wider partners to provide assurance that safeguarding policies, procedures and practice are fit for purpose and capable of keeping children, young people and vulnerable adults free safeguarded from abuse or neglect.
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Regional Care & Health Improvement AdvisorLocal Government Association Sep 2014 - Apr 2016North West RegionProviding advice and support to Council Adult Social Care departments across the North West region.This role followed on from that of Adult Improvement Advisor from Sept 14-March 15 covering East of England and East Midlands regions. -
Associate Consultant - RedquadrantNorthamptonshire County Council Nov 2015 - Jan 2016Northampton, United KingdomChief Executive's Adult Social Care budget and savings task force. Reviewing savings plans including options for arms length in-house service provider. -
Interim Programme Director, Mental HealthNorfolk County Council Feb 2014 - Oct 2014Norwich, United KingdomSuccessfully led change programme and transition of mental health social care services following the ending of a Section 75 partnership between Norfolk County Council and Norfolk & Suffolk Mental Health NHS Trust. Securing the continuation of integrated community mental heath services across Norfolk. -
Interim Executive Director Of Adult Social CarePeterborough City Council Dec 2011 - Apr 2013PeterboroughLEADERSHIP AT A TIME OF SIGNIFICANT RISK AND CHALLENGE - In December 2011 Peterborough City Council faced the termination of a long-standing partnership agreement with the NHS to deliver Adult Social Care, with just three months to acheive the transfer back of services and 500 staff. There was significant overspending and a breakdown in trust and relations between the City Council and local NHS.Led and managed the transfer back from the NHS of all Adult Social Care between December 2011 and March 2012. Established new department within the City Council with sound financial, performance and quality management.Built renewed political ownership of Adult Social Care, ensuring knowledge of the service area and its statutory functions were fully embedded within corporate and political structures.Recruited and put in place effective leadership team and fit for purpose organisational structure.Identified and managed improvement in key performance areas, including safeguarding and assessment & review activities.Rebuilt effective partnership arrangements with local and regional NHS, establishing Health & Well Being Board, joint commissioning fora between City Council and Clinical Commissioning Group.Renegotiated NHS Learning Disability transfer resulting in an additional £4.2m budget to the local authority from NHS.Delivered substantial revenue savings and service modernisations, including home closures, revision to eligibility criteria, developed reablement, preventative and dementia support services.Commenced an ambitious programme of partnership working with SERCO to re-engineer customer journey and outsource key support functions. -
Local Government LeadNhs (London) Public Health Transition Team Nov 2011 - May 2012Nhs (London)Providing local government lead within the London Transition team supporting the planning of transfer of the Public Health service and functions from the NHS to local government.Developed links across all London boroughs and local public health functions to assist in option appraisal and planning for transfer of public health functions to local government. Rectruited and managed small team of project staff deployed to support sub regional grouping of local authorities in their planning.Commissioned training programme for Directors of Public Health around skills requried for operating as an effective Chief Officer in local government.Contributed to developing guidance through close liaison with Department of Health officials responsible for policy and HR workstreams.
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Chair, Adass London RegionAdass May 2011 - Oct 2011Chair of London Branch of the Association of Directors of Adult Social Sevices. Chair of London Joint Improvement Programme (JIP)
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Director Of Adult & Community ServicesLondon Borough Of Bromley May 2006 - Sep 2011ESTABLISHED AND MANAGED HIGH PERFORMING COMMUNITY SERVICES DEPARTMENT AND DELIVERED CORPORATE IMPROVEMENT AND EFFICIENCIES.Responsible for strategic direction, commissioning and delivery of adult social care and housing - net budget £96m in 2011/12.Experience of:• broad and changing portfolio including housing, adult social care, community safety, environmental health, libraries, adult education.• effective budget management delivering £2-3m savings p.a.• outsourcing services, minimising legacy costs, maximising savings, securing service quality• Section 75 agreements with NHS for integrated services, pooled budgets and joint commissioning, delivering financial benefits, service improvements and market development.• reducing staff headcount and back-office operating costs.• delivering NHS campus reprovision programme and commissioning replacement community based provision.• decommissioning services to meet service and financial objectives, managing public, political and partner impact.• outsourcing in-house services: including LD day centres, replaced with employment related schemes; OP residential homes, replaced with Extra Care housing; homeless hostels, in-house home care, all achieving substantial savings.• Corporate leadership of Improvement and Efficiency programme (2006 - 2009) delivering cross cutting service reviews, efficiencies and savings. • Developed Bromley's Corporate Operating Principles positioning Council as commissioning organisation empowering the citizen to take more control of their lives.• negotiating Section 75 agreement for transfer of Public Health to Council during 2011. -
Director Of Social Services & HousingLondon Borough Of Bromley Mar 2003 - May 2006Responsible for the delivery of all social services and housing functions.DELIVERED TURNAROUND FROM FAILING TO HIGH PERFORMING SOCIAL SERVICES.• Led improvement of all services from “zero star” rating to “performing well” • Transformed department from overspending and reactive to a strategic and delivering within resources.• Repaired and strengthened relationships with NHS delivering integrated working, pooled budgets and joint commissioning. • Established commissioning infrastructure building greater reliance on external car market, delivering consequential efficiencies and culture change.• Developed and rolled out performance management mechanisms and culture across department and into wider organisation.• Established best performance in sub region for critical service areas including hospital discharge and intermediate care.• Improved transition arrangements for young people into adulthood, delivering increased community confidence, greater independence for young people and reduced long term costs.• Revised approach to managing social housing/housing needs service resulting in reduced acceptance rates for homeless households, reduced use of temporary accommodation with resultant financial benefits.
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Director Of Social Services & HousingReading Borough Council Feb 2001 - Feb 2003Responsible for delivery of all social services and housing functions.•Appointed following departure on performance grounds of previous director, charged with improving quality, reputation and financial resilience of social services and housing.•Achieved best performance of all south east social service authorities in 2001 CSCI Star Ratings.•Delivered effective improvement programmes across children’s social care, adults and housing services leading to increased public, political ad regulator confidence, including “Excellent Prospects” in 2002 Joint Review.•Introduced commissioning within a “traditional” provider-orientated authority, assisting members come to decisions on closure of in-house provision and use of independent market.•Worked on community regeneration, including through PFI to deliver significant investment to upgrade large areas of Local Authority social housing. -
Assistant Director Of Social Services - Community CareLondon Borough Of Southwark Mar 1998 - Feb 2001Responsible for delivery of all Adult Social Services functions including commissioning, social work, care management and direct service provision.• Outsourcing of authority’s older people residential services to independent sector including a reprovision and redevelopment programme, delivering a stock of future-proofed resources for Southwark at reduced long term costs.• Externalised in-house home carer through partnership with voluntary/independent sector, securing guaranteed continuity, quality services and reduced costs of service delivery• Established integrated mental health services through formal agreements with Mental Health Trust and investment in CMHT bases across the borough.• Designed/delivered integrated community learning disability structure in partnership with NHS
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Head Of Community Care/ Community Care CommissioningLondon Borough Of Islington 1993 - 1998Responsible to Chief Social Services Officer for delivery of all Adult Social Services commissioning, social work and care management.
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Neighbourhood ManagerLondon Borough Of Islington 1991 - 1993
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Neighbourhood Officer – Chief ExecutiveLondon Borough Of Islington 1988 - 1991 1988 - 1991
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Senior Voluntary Sector OfficerLondon Borough Of Islington 1987 - 1988
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Neighbourhood Community WorkerFitzrovia Neighbourhood Association 1979 - 1987 1979 - 1987
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CouncillorLambeth Council 1982 - 1986
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Trainee Social WorkerEssex County Council 1974 - 1977
Terry Rich Skills
Terry Rich Education Details
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Surrey UniversityApplied Social Studies -
Surrey UniversityDiploma In Social Administration -
London University (Ext)Government & Politics -
Chpping Sodbury Grammar School, GloucestershireHigh School
Frequently Asked Questions about Terry Rich
What company does Terry Rich work for?
Terry Rich works for The Public Service Transformation Academy
What is Terry Rich's role at the current company?
Terry Rich's current role is . Non-Exec Chair, PSTA, Non-Exec Chair, The Avenues Group.
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What schools did Terry Rich attend?
Terry Rich attended Surrey University, Surrey University, London University (Ext), Chpping Sodbury Grammar School, Gloucestershire.
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Terry Rich has skills like Policy, Local Government, Public Sector, Change Management, Strategy, Performance Management, Strategic Planning, Leadership Development, Management, Stakeholder Engagement, Stakeholder Management, Leadership.
Who are Terry Rich's colleagues?
Terry Rich's colleagues are Jonathan Bland.
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