Terry Richmeier Email & Phone Number

Miami-Fort Lauderdale Area

Fort Lauderdale, Florida, United States

Author – Fiction Currently working on a book about the life challenges and eventual triumph of a Panamanian man – a story of overcoming adversities in life despite insurmountable barriers. A story of human resilience. Based on the life of a close Panamanian friend.

Boquete, Panama

• Small boutique bed and breakfast within walking distance from the heart of the mountain town of Boquete. Designed, built and set up the B&B from ground up using project management tools to accomplish this, mostly.
• Hiring, training and management of five staff
• Oversight of the daily operations
• Concierge services
• Marketing
• Accounting

Eden Prairie, MN

• Functioned as an assistant to the Team Leader. Main responsibilities are list below:
• On-boarded and mentored new employees
• Registered incoming Short-Term Disability cases
• Created files and scanned the files in the electronic records system
• Responsible for all the purchasing for the department
• Inventory control

Eden Prairie, MN

• As a Receptionist, first point of contact for external customers. Appropriate and efficient routing of calls and guests while modeling Cigna values. Concurrently worked in the mail room in a fast-paced.
• Heavy phone interaction with internal and external customers with the goal of quick issue resolution
• Utilized problem solving skills
• Efficient routing of potential crisis calls
• Timely updating of Cigna employee phone directory
• Created informational packets and training folders

Eden Prairie MN

Minneapolis, MN

• Online university-based learning environment supporting students’ higher education. Broad based position geared to assist student learners in all aspects of their university experience. Temporary assignment. Main.
• Heavy phone interaction with students to resolve issues
• Student computer browser maintenance
• Utilization of problem solving skills to address computer and technical issues
• Resolution of financial aid, academic and dissertation issues
• Learner class enrollment

Golden, CO

• Responsible for the full day-to-day operation of the office that consisted of 60 employees. Utilized business tools and office procedures to make sure that the office ran smoothly and securely. Worked with temporary.
• HR Liaison
• Contract negotiator --- lowered cost and improved efficiency
• Mailroom oversight
• Supply management
• Administrative assistant to the Vice President

Broomfield, CO

• Worked on a fast-paced, outcome and accuracy focused team that handled consumer behavior data of hundreds and thousands of individuals across the United States. Used algorithms to determine targeted marketing to.
• Working with tape media 3480s/3490s, DLTs, 9 track round tapes
• Processed client fulfillments for shipping
• Received incoming client databases in multiple formats and standardized the input for processing
• Insured quality control necessary for final data outputs before shipping back to the client – revenue related
• Worked with Wam!Net to receive client data electronically instead of via tape media